Main Content

Customer Ratings & Reviews

Razer - Blade Pro 17.3" 4K Ultra HD Touch-Screen Gaming Laptop - Intel Core i7 - 32GB Memory - NVIDIA GeForce GTX 1080 - 1TB SSD - Black CNC Aluminum-Front_Standard

Customer rating

Rating 3.3 out of 5 stars with 14 reviews

  • 30%
57%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 3 reviews

Pros

Cons

Looks like there aren't enough negative mentions yet.

Customer ratings & reviews

Filter:
Page 1, showing1-14 of 14 Reviews
  • Rating: 1 out of 5 stars

    After 1 year and 5 months of use.....

    Posted
    Nadine
    • My Best Buy® Elite MemberElite Member

    I've waited a year and 5 months to finally review to laptop because it has finally gotten to the day where it DIED. Now for a 4.4k laptop (tax included), I would expect it to live for 5 years. Guess what? My laptop decided to die on me past warranty, and if you do decide to go with razer, UNDERSTAND that a lot of places CANNOT fix your laptop because they don't carry the parts and you MUST ship it to a razer warehouse. To inform you further, they charge $1,450 USD for a motherboard. At that point you might as well invest in an MSI laptop. I regret purchasing this laptop, it's $4.4k out the window, and I will have to make do the laptop constantly shutting off 8 times every single day. to help you even further: please understand that razer set their warranty at 1 year because you don't start noticing problems until 1 year later. They're not build to last, not even with the amount they charge. This is the last time I'll buy razer laptop, and will no longer support them. If you've gotten this far in my review, here's the pros and cons: PROS: Thin Light Touch Screen Cool Design Cool Look Cons: The design inside the laptop gives no space for the battery, CPU, motherboard to breathe, especially under 150F conditions. The laptop WILL overheat The laptop with 4k HD graphics cannot play games on ULTRA GRAPHICS, unless you're in a F***king ice cave (because the laptop will overheat and shut down) This laptop can reach as far as 212F, YES 212F, you can fry an egg on your laptop at that point, might as well be a full continental breakfast. Your laptop WILL SHUT DOWN if OVERHEATED The battery is so compacted and close to everything else that it will swell up if your PC constantly reaches high temperatures. (Mine swelled up, and had to be replaced after 1 year). (Note: find a good wholesaler and buy it for $90 USD, don't go to razer). Ventilation system is built poorly, the HOLES are UNDER the laptop, so you need to have a laptop stand. Sure, you're probably wowed by all the graphics... HD, i7 intel core, 1080GTX, don't be fool because none of that works if your laptop over heats and shuts down every single time. In reality: your best graphics resolution to play with this laptop is MEDIUM at best, but would stay with low due to constant over heating problems. All in all, don't buy it. Don't make the mistake I did, I didn't believe the reviews and bought this piece of crap. Also, the 5 star reviews are paid and are not real.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great computer with major flaws

    Posted
    Cabrera
    • Verified PurchaserVerified Purchase

    I usually don’t do reviews, but this product’s flaws made me decided on making the review. The Pro: Weight: the device is much less heavy than other gaming laptops in the market with this specs. Looks: The device is beautiful, and the screen is amazing Keyboard: the keyboard is very responsive and I like the way it feels when typing. Processor: the device is really fast and can handle multitasking with no problem The Big Cons I’m going to talk from experience, as a review should be, take in consideration this is my second device since I had to return the 1st one because it had a heat problem where the devices halt and restarted. The Wi-Fi: the killer card is really bad, at least on this device, if you want it to work, uninstall the killer app and just let the base drivers install. The tremendous Heat: in normal use, the device gets heated more than other laptops, my ASUS G752VY, during gaming, the heat is incredible and you can’t use it without a cool pad to help. The head can cause the Wi-Fi to stop working properly from time to time. The noise: while in the day to day use, is really quiet; but during gaming, even with the fans turn down, the fan noise is really high, you can hear it out of the room.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Gets very hot not suitable for lap use

    Posted
    Imran
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I looked forwards to this laptop, but as soon as I turned this computer on, it immediately started getting hot. I understand that this laptop will run hot but either my razer pro was either defective or this laptop just runs hot. By the way, I did not install any software or games because it got hot while I was trying to set it up, I installed google chrome and had one tab running, and it got hot. I bought this computer for video editing and photoshop purpose mostly because of the speed, and the screen is 100% Adobe RGB. And I was going to use this on my lap and not a desk, so due to the extreme heat, I could not use it for more than 10 minutes. I would like to think that my computer was defective but I don't know for sure.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mine is a little buggy but the right laptop for me

    Posted
    RTX4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I don't know if it is just my unit but a couple of the keys either have moments they will not type or will type a character more than once but I can correct the mistakes and the feel of the keyboard is really nice...and for some reason once in a while I try to turn the computer on it does not turn on right away and I wonder whether it has died...and I can't have any peripheherals plugged in when I boot or there is an error...but otherwise I really love this laptop...there aren't many laptops with the mousepad to the right of the keyboard...if it is not I always hit the keypad with my wrist and lose my mouse position at unfortunate moments. For this reason this is the best laptop for me if I do not want to always use an external keyboard. The display and everything else is nice. I used this for development for a while and it worked really well.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The Best $4,000 Overheating Laptop

    Posted
    Jquiano
    • My Best Buy® Elite Plus MemberElite Plus Member

    Laptop overheated day 1 when I bought it. Couldn't even play more than 25 mins of gaming before the CPU was 97C. Brought in to Geek squad who also was shocked to see a $4000 gaming laptop overheat in 20mins of game play. They assured me it was a faulty graphics card and thermal paste. Received a brand new one a day later and guess what? Overheated in 15 mins. Tried different games and read every forum I could to try and fix it. Conclusion to all forums and my diagnosis is to not buy this laptop, return it and purchase a gaming desktop. Dang it! I really wanted Razer to pull it through with a ultimate gaming laptop. Not the case...

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Runs very hot under load

    Posted
    cookiemn
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really wanted to like this laptop. It has great graphics and is pretty fast. The problem is that it runs VERY hot when plugged in and running a game with high graphics. After 2 hours all the CPUs were over 100 C and it shut down several times. I had the laptop for two weeks and even called Razer tech support. They recommend that I ship it back or return it to Best Buy. I returned it and ordered an MSI. Hopefully that will be better.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality control and support too

    Posted
    wowplayer
    • My Best Buy® Elite MemberElite Member

    Overpriced and disappointed after 2 months. Did not want matte screen, but this one has over a dozen dead pixels. Poor quality control. Mechanical keyboard eventually started sticking and random keys fail due to driver incompatibilities. And yes, it heavy and it runs so hot that it will shut itself off even with an external fan platform. Finally, Razer support is unresponsive and after a week (Case: 01730752) they will not respond to help fix, repair, or replace it. Avoid at all costs.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Gaming Laptop

    Posted
    faeylyn
    • My Best Buy® MemberMember

    It gets a little hot, but it's lightning fast and I've had 0 problems with it since I purchased it. The sound quality of the built in speakers is great, and the touch pad is to the right of the keyboard to keep from accidentally tapping it while typing, which is extremely important for a fast typist like me. Excellent computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Supercool machine!

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Never experience the speed and sharp picture resolution as spectacular as this model before. This machine can store huge gaming files and can be retrieved easily and fast. I definitely recommend this to serious gamers. This takes you to the ultimate level of playing games.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome unit; runs super hot

    Posted
    Tommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My kiddo loves his new laptop. I am not impressed with the excess heat it displaces. We will see how this works out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful Laptop

    Posted
    alienarchangel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Slim and powerful laptop that can run multiple programs simultaneously without slowing down.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing 4k

    Posted
    Dlovelyluna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This laptop is everything I expected and more. The screen and sound quality are amazing!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible

    Posted
    ShanghaiScott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Incredibly fast and well designed for gamers. Big screen and comfortable to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LAPTOP

    Posted
    JoeHale
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Price high but well worth the money spent. Superb performance.

    I would recommend this to a friend