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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 302 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken 7.1 V2 headset's sound quality, comfort during extended use, and the convenient retractable microphone. Many appreciate the deep bass and find the headset to be a good value for its price. However, some users wish for a longer cord and integrated volume controls on the headset itself. A few also noted the headset's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 302 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and still have had no issues. My son has had more expensive ones that have broke quicker. Great sound and voice easily understood.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 4 out of 5 stars

    They feel good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality audio for a gaming headset. The mic is crisp, and I haven't had any problems with the software. You're paying for branding, though. Also tends a little sweaty/hot, but that's par the course for ear cups.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my gamer teenage son. He loves them! Sound quality is very good and they fit his head well too. Son is very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, really comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have great sound, they seem to be very high quality. But most important, they are very comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Even better than v1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Razer Kraken v1 for more than 3 years and I bought this one. Comparing with the previous version version, the v2 is more comfortable and the mic is better

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this headset. Sounds great and feels great on my head and I have a big head. The only complaint is the cord gets wrapped around itself too easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the commercial says “it feels like you’re not wearing them” but I actually forgot I had them on. They are so comfortable and the ear and head cushions are so soft and the surround sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Why 4 stars?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good headset. Sounds great with games but doesn't sound great with music. The microphone was also great! I love how they made the hiding spot of it. I prefer detachable wires tho.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Quality Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. They have been durable and have good sound quality. The mic is average but works. You can customize the led lights.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and they are comfortable to wear while gaming. The microphone is sensitive and you voice carries well over them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming headset ever and this one has pretty great sound quality. It has a good bass so I recommend them even for music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset for both gaming and music because the surround sound is great and the 50mm drivers deliver a amazing amount of bass

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    very confortable and durable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at the beginning i had my doubts about this headset but i must say the comfort is great ,build quality and sound customization us a plus

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Last years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for years now, Cant hear outside noise. My 16 year old daughter uses and her voice is clear on mic. Very well made head set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, excellent mic response, comfortable to wear. Built with beefy metal components. Should last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great peoduct. Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys using the new headset. It has great quality and pairs up well for the wireless connection. Comfortable fit as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Never fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the older version of these, but these are so much more comfortable! Decent Audi, microphone picks up well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wanted Wireless But Got This Wired Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I originally walked in Best Buy to buy some Wireless Headset. This is the reason why I didn't get it a 5 Star which is because it has a Wire. I have a Razer Keyboard and Mouse already so I decided to keep that going and buy a Razer Headset. I am not a big fan of Wired headsets just because the wire coming across my room. These actually made me change my mind once I had it all set up. The sound is great and the bass is noticeable. The mic is very good as far as using them for Streaming and Voice Chatting. I can't really complain. Try them out. You'll understand why I didn't return them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas, and he loves it. The sound quality is excellent, and it is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Great ganing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and mic quality are good. Havent ran into any issues yet and the retractable mic is a plus

    I would recommend this to a friend
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