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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 48 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers have good things to say about the comfort of the Kraken Kitty V2 headset. However, some customers have expressed concerns regarding the sound quality. Additionally, some customers feel that Bluetooth connectivity is not ideal for this type of product. Overall, customer experiences seem to be mixed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not a good pair of headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says they dont work without the Razer software but they dont work with the software either. Spent an hour or so downloading and making it the default device. Got the surround sound and the Audio is still horrible and constantly cuts in and out. Returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good for chill games played some overwatch and quality was surprising good. I think people expect some high quality sound like hyperx but its not most cute stuff don’t come with premium quality sound. Again its a decent headset but not bad either.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    whomp whomp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is horrid. is pixelated no matter what i do. i’m so upset i spent the money on the wireless ones when i should have just got the wired to avoid that problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    bad mic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad mic..............................................................................

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad, a total pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound quality. They wouldn't let me return either, didn't realize the return policy was so short now. Don't recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cut but terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio and mic are absolutely awful. A $20 headset on Amazon works better. But they are cute

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Prettiest Headset ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it doesn’t come with an adapter if you don’t have a Bluetooth for your pc make sure to get one so you can connect them. Yes they do work on your phone, all you have to do is exactly the same as for your pc if you have one connect them to your Bluetooth and they should work. They are very comfortable I used them for hours playing video games and so far I’m in love with these headphones. They also come with a pink charger and that’s about it. As for the mic I’ve only used them for FaceTime calls and my boyfriend said I sounded normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating of best buy as a whole

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy beat buy as a whole. I wish more things were available in store rathwr than online :)

    I would recommend this to a friend
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