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Customer Ratings & Reviews

Razer - Kraken Pro V2 Wired Stereo Gaming Headset for PC, Mac, Xbox One, PS4, Mobile Devices - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 566 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 1 out of 5 stars

    Release the KrakenProV2 ? FAILED.

    Posted
    Chimonger
    • My Best Buy® MemberMember

    Tried every plug configuration I could think of. Still failed to work on Mac Mini. No-Show on Sound device list. NO MIC function. SOUND required the splitter plug, or only one ear can hear; sound was average to poor, at best. In-line volume control barely made a difference...unknown on/off switch on volume control did nothing. The cord is cloth covered--cool, yeah? NOT if you need the unit to last; it’s far too fragile a cover for the thin wires inside. This unit is a poor excuse for a headset, right out of the box...no wonder it was on a steep sale!? Tried online access for drivers...can’t even use that Kraken site without accepting TOS. Downloading drivers? NOT clear where to find; then, the choice is Russian or English? In these times we live in? What else might piggyback and infect my computer? PHFFT! Don’t go there. Headsets are Slave units; NONE should need downloaded drivers; headsets should all be generic plug’n’play on ANY unit they can plug into to source sound. Unfortunately, the industry is shooting itself in their collective feet, rushing to make all headsets proprietary. That’s like forcing car drivers to buy make/model proprietary tires. It’s just WRONG.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Razer Kraken Pro v2 extremely low volume on PS4.

    Posted
    BeastMode335i
    • My Best Buy® MemberMember

    So I have read that others in the past had this issue of a very low volume situation, but that it was fixed in some PS4 update a while back. Well, I just wanted to confirm that it's still a very prevalent issue in Dec 2018. I'm not sure why these are even advertised as compatible with PS4, when they are not even usable other than to hear others chat, since that's all you can hear in the game is other peoples mic's. Plugged in to my phone they seem to work fine, but that's not what I purchased them for, nor is it what they're listed to be used for. Very unfortunate that a headset with so much potential is basically rendered useless for anyone who actually wants to hear what's going on in the game, especially in FPS games where enemy footsteps are a critical element to winning. I'll be returning these today and getting a pair of PS Gold 2018's, since at least I know I won't have any compatibility issues, and also I can use those as a 3.5mm headset as well as wireless.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Dont Bother...

    Posted
    FedUpMom

    Pass on anything Razer. My son bought these but begin having issues with the cord less than 3 months after getting them. When he contacted Razer for replacement/fix under warrenty they wouldnt give him the time of day and refused DESPITE him having a full one year warrenty. What a joke!!! The flimsy design of the cord is the issue and Razer knows this. They just dont want to pay to fix their own design flaws! So dont bother because when your headset fails you will be stuck with a warrentied product that will not be fixed or replaced. So spend your money on a better company that WILL take care and honor its warrenties.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst headset ever made by Razer

    Posted
    Josh
    • My Best Buy® MemberMember

    I am a huge fan of Razer. I have their keyboards, mice, mouse pads and several headsets. Picked this up on Black Friday at Best Buy and I wish I had just taken it back. This is by far their worst product ever made by Razer. Game sound is loud. If you use VOIP though, it will be too quiet. Want to watch something on Youtube? Good luck hearing it... Do not waste your time on this overpriced heap of plastic. Get something else that will work. The software is useless. The drivers are terrible at best. Just save yourself the headache.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unbearable Echo

    Posted
    MrLetwin
    • My Best Buy® Elite MemberElite Member

    Bought this headset for my Xbox One X. I could not get rid of the echo playing w/ both friends and strangers on Xbox Live, specifically Call of Duty Black Ops 4. I even called Razer. They had no idea how to fix it. I returned it for a HyperX CloudX. Best headset I've had to date for my Xbox.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Kraken Pro v2 Are Terrible

    Posted
    DonQ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Kraken Pro v2 are terrible headset, but their physical quality is good, the reason why I gave it a 1 star is because the audio is terrible, the audio sounds like those cheap jvc headphones.. I own the Kraken Pro v1 and they sound way better & are much Comfortable headset

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy it

    Posted
    Wilo
    • My Best Buy® Elite MemberElite Member

    Weak sound volume low. I try to lisent call of duty I try. Red dead redemption and I try battlefield v. Nothing help me to enjoy. I did setting and brum weak sound low low volume

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Fatal
    • My Best Buy® Elite Plus MemberElite Plus Member

    Kinda sad I have cheaper headsets that sound way better these sound horrible super muffled sound actually hurt my head trying to focus on sound so I knew where enemies were

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrendous Mic

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Worst headset I have ever owned. Can barely hear anything on FPS or TPS games, guy 5 feet from me can't even hear him walking. For 60 bucks not worth it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didnt work

    Posted
    Sarah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got it for my xbox, couldn't get sound at all, looked up fixes nothing helped

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not work

    Posted
    Headphones
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Product does not work and is completely useless/defective.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It’s a no for me

    Posted
    Lizyjose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Don’t like them at all, bad quality... feel very bad quality..

    No, I would not recommend this to a friend