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Customer Ratings & Reviews

Razer - Kraken Pro V2 Wired Stereo Gaming Headset for PC, Mac, Xbox One, PS4, Mobile Devices - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 576 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-12 of 12 Reviews
  • Rating: 2 out of 5 stars

    Passable box, annoying headset

    Posted
    Derp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sound quality was okay, bass was fairly deep but highs left something to be desired. Keep in mind that this is the Analog version of the headset, not the USB 7.1 Digital, so what you get is... what you get. The Razer Synapse software is not compatible with these headphones, so getting real drivers or software isn't an option; they're only as good as your onboard soundcard, and most of them... suck. A lot. Case in point, my stereo output was bleeding into my mic inputs all the time, so no matter what everyone got to listen to what I was listening to, and the echoes were quite prevalant, I'm sure, though blessedly I was spared this and only others in the voice channel were tortured. Some adjusting of the levels showed a decent mic input quality as long as the headphones were silent, but with no drivers adjusting the input quality in the Windows "mixer" usually results in squawks and noise, or nothing, so it's default values or nada. Since I'm trying to get away from broadcasting my Spotify streaming over Discord, as it tends to annoy people because I like bad music, I'm returning these to the store to try out the USB-based 7.1 headset instead. Being able to tweak the Equalizer settings because REAL DRIVERS should also prove to be highly beneficial. In a vacuum, these probably suffice. Having other options that suffer less, hard pass on these. Also, work on the box a bit.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Mic is useless

    Posted
    Bludevil2k1
    • Verified PurchaserVerified Purchase

    This is my third Razer headset. Not sure how i made it to 3 actually after such rough experiences with the first two (Carcharias and Kraken Pro. I enjoy the bells and whisltes but this headset fails in basic functioning, ?The sound is simply lacking any quality, even after several adjustments eq settings etc. I spent over two hours trying to get it to just sound like a "Pro" headset. The next 2 hours i spent trying to get the echo cancellation in most all voice programs (ie Teamspeak, Skype etc.) I finally realize it was the surround sound software. If i'm playing a game i want the surround sound for sure. But any game you play that you also use Teamspeak (or potentially other voice comms programs), you may want to turn off surround sound. That of course diminishes the game play. Which reminds me i need to post that on some forums Many people complain of the echo, poor sound and poor mic. I would not recommend this product. In fact, I dare say I'll buy another Razer headset. .

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    great sound, didn't last long

    Posted
    elizabeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    purchased these on july 12 since i needed a new gaming headset and wanted to upgrade from a lower priced headset. first time trying them on i already could hear enemy steps way better, the audio itself is very good and even team mates would ask me to lower down my mic, that's how crisp and loud the sound going in and out WAS. the headset is also very comfortable, ear cups very soft. i would game for hours on end and my ears or head never hurt. well, that lasted for 2 months, as of today, randomly, the mic works no longer even though i had made use of it a day before! am glad i bought a care plan but wished i had listen to other people complaining about razer's problems with mics because its true. i take absolute care of my items and i find it absurd that a higher end headset's mic breaks after 2 months of use.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Exchanged old headset

    Posted
    amir
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The wire coming out of the headset would cut out if not held a certain way. Poor design. They should have a separate audio cable that can detach on both ends like on Beats headphones that way if wire goes bad, you can simply replace it. New design we exchanged it for has a thicker, sturdier feeling wire. I hope it lasts longer. Performance is great though

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    ThatGuyOverThere
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Quite disappointed with Razer. Headphones look nice, good built quality, and decent comfort despite the heavy weight BUT the audio is all lows, some mids, and highs are almost non existent. Might be OK if playing games that are all explosions but music and voice sound terrible. Built Quality: 9/10 Comfort: 8/10 Highs: 2/10 Mids: 5/10 Lows: 7/10

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor Build Quality

    Posted
    Jayo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Title says it all, I tried around 5 pairs before settling for some turtle beaches, these felt cheap, fit and fitting were poor, sound quality wasn't very good either and max volume was low, this was the first and most likely last purchase I'll make from this manufacturer

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Mic is terrible sound is good

    Posted
    Thedisappointedone
    • My Best Buy® Member

    I love everything about this headset and it would be the best headset ever BUT there is 1 issue the mic doesn’t work which for me makes the headset really bad because I bought this specifically for the mic and it really disappoints me that it doesn’t work.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not glasses friendly

    Posted
    tonybabel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not designed for glasses wearer. Too much pressure over the glasses legs area and start hurting in a few minutes. Besides, you cannit adjust the sound chat volume balance. Sound quality is okay.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    JUST MEH

    Posted
    Weeboo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The quality isn’t there at all. You can hear when the wires moved and so can the ones on the other end. They can also hear when you click the mute key on the cord. MEH, but a different brand for this price

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great while they lasted

    Posted
    LTHRBT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Good headphones but stopped working after about 15 days of non-hard use!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Stopping working

    Posted
    Ecasill2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Broken after a week of light used. Easy to return.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hard to hear very quite

    Posted
    Purps
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The razer program isn’t as friendly to use either!

    No, I would not recommend this to a friend