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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Ultimate Wired Gaming Headset's exceptional sound quality, including its impressive bass response, and comfortable design. Many appreciate the RGB lighting and retractable microphone, while some find the software needs improvement and the volume control could be more reliable. A few users mentioned issues with the wire tangling and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,373 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset! Just don't install Synapse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using these for a few hours but they seem great so far. They're very comfortable and the sound is nice and clear. I was struggling initially as I downloaded Synapse like Razer recommends but I found it interfered with both Discord and various websites. I couldn't get audio in a lot of places and I couldn't use the mic while in a call. Everything was resolved after uninstalling Synapse as one website recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great headset!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, good colors, good mic quality. only thing that would’ve been better is if my dog hadn’t decided it was breakfast

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and have trouble hearing over some background noise, so I took a shot with this headset. It was import to me that there be a mute button, good sound isolation properties, and a microphone that does pick up noises from other people in the house. This set does all that and the sound is crystal clear. I can wear these 10 hours straight with no fatigue. I bought a second pair now that they went on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really great but that's not my sole reason for deciding on this. Its hardware connection is actually INSIDE the headset so it doesn't hurt my shoulder when I turn my head. This was a major flaw with the last headset that I purchased. Also, the noise cancellation is great - it's at a perfect balance to where my focus is inbound but I can still hear what's going on around me. The ear pieces are comfortable although a bit short. I can probably adjust them better though. All around, this is a great product and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headset but USB only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I am a older casual gamer. I wasnt going invest into headset till our gray cat decided to chew my wifes headphones and I gave up the other Beats headphones (Yes you heard that right, I used those Beats for gaming) Humor aside. Ive already invested nearly 3 grand on my gaming station. Whats another 100 right? I know there are better headsets and much worse ones. But I am satisfied with sound quality, the comfort and lightweight feel. I like the microphone can be pushed in. They are light and comfortable. Razer software can be a pain, but its doable in use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer kraken

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality is great for price and so is sound. Surround sound feels incredible and cooling gel is unique

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfortable headset. I like that the mic retracts. Quality audio as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset meets all of my needs for gaming And has awesome Spatial Audio and surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones, they still work great , great price and goes with my xbox x series

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good on windows, it’s software Razer Synapse is kind of glitches sometimes. It sounds kinda bad with the Spatial Audio enabled though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb

    Rated 3 out of 5 stars

    Nice headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset. The rgb lighting is nice and the ear cups feel good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    First pc headset, maybe last pc headset to own

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid for a wired headset, might buy another when the one I own goes out if it even goes out lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 4 out of 5 stars

    Great USB headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and crisp audio. Ear cushions are very comfortable. No bunching or pinching on my hair/scalp. Convenient manual microphone muting by squeezing the microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb, Sound quality

    Rated 4 out of 5 stars

    Great if you can get it for the low low

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted headphones for my gaming laptop, saw these were on sale and snatched them. I think they are worth the price I got them for ($60) but I just am tired of bulkier headphones and these are definitely bulkier and not the easiest to pack with. The sound quality is great, maybe too great as I can never hear anything going on around me. RGB is nice but the app seems to bug out on me so I just keep it at a default wheel setting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Comfortable, clear, easy to adjust

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, clear, mic adjusts easily. Easy for more than one family member to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones - Two Thumbs Way Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works perfectly for my D&D sessions. Plug in and go! I love it. The microphone works like a dream - you can touch it to mute it. The ear parts are extremely comfortable and do not interfere with gaming / playing. My sessions usually last about 3-4 hours at a clip. I wear the headphones the entire time. I would highly recommend these. I also have used them for work / meets/zoom calls. They are great there too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great buy for a pc only headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset on-sale for around 90-something $, and I'm really happy with my purchase. The bass is pretty insane, you can feel your skull shake with a loud enough sound. The surround sound feature was a bit awkward at first, but I've gotten used to it, although it doesn't really sound like 8 speakers. It is extremely comfortable, but the sides can get pretty warm from the LEDs, overall, a really good headset! Only drawback is the fact that it's pc only and connects via USB.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my new gaming rig and love it. Its easy to use and really comfy. The audio is great and you can feel the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort, style, and build quality of these headphones! The sound is superb, and the mic is excellent! Love the RGB!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset at a great price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for his gaming set up. He loves it. Said it was the best headset he has ever used.

    I would recommend this to a friend