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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 673 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the Kraken V3 Pro HyperSense Wireless Gaming Headset for its exceptional sound quality and comfortable design. The haptic feedback and strong bass are also appreciated features. However, some customers have expressed concerns about the headset's battery life and connectivity. Additionally, a few users have reported issues with the software and microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 673 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best still to this day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the leather foam earpieces , which make it very comfortable for long hours. The hypersense vibration is one of the best features and helps with gaming. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, always a fan of the haptic feedback for music and when driving vehicles in game. Battery life is short though with haptics on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a discount. It was my first wireless headset. I am personally a razer fan, but I am a bit upset with how pricey their gears are in general. Their audio quality is amazing but sometimes it disconnects if I am far away from my PC. Wouldn't suggest getting one especially since Kraken V4 is out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good, comfortable, and clear audio.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how comfortable the head set is. It has super clear audio and doesnt crackle like some other brands do. The only thing that i don't like is, when the computer restarts it will disconnect and then you have unplug then plug in the USB adapter into the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound! Software needs some work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, i love the sound. I was thrown off by the haptic feedback from these, but the sound is amazing. Software however is a pain to get up and going. Just like every other app you need for tunning your different things it has its flaws. Headphone cusions are soft and i dont really have any fatigue on my ears while gaming. Overall 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son who likes to game and be able to talk with other players in game and be able to answer phone calls with the same device lol he has tried many different types and brands most have been very expensive, they tend to break from similar defects, some didn't come with a warranty and others he bought a warranty for. They broke just past the warranty go figure. Well this pair is really nice, his favorite thus far which says a lot. Sound quality is great and microphone is great, headset is very comfortable as well. So, so far so good lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with haptic feedback. They are very comfortable to wear for long periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Headset ive ever owened. First Razer headset and its okay, sounds pretty good, definitely a lot of bass but not constructive with the audio. The mic is surprisingly crisp but just wish audio was a bit better and my ears get pretty hot. It might just be me idk

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever!!!! I bought these not knowing anything about them. Had the Sony headset before these and let me tell you those don’t even compare!!! Would highly recommend. Awesome bass sound. I can hear every footstep in war zone!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset mic works well. The sound is good. It's what i expected it to be. Imo much better than the blackshark. Only thing is it's not as good as the razer threshers which they dont make anymore but i needed a replacement and these are decent enough. Also bought these here instead of Amazon because Amazon sends used products when they display as new. Best buy has never done that to me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Easier options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of dated, good deal with discount as headphones are comfortable and have good sound but same price as wireless without the sale so doesn’t really make sense to get these ones for me at least. My son got these for Christmas initially and exchanged for full wireless v4 more convenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good, not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty decent headset when it decides to work. Synapse I still have a love / hate relationship with it. When it works, it works fantastically, but when it doesn't, well... you either have to reboot, or unplug and replug the device back in. It's very comfortable, and I still have the regular USB version of this headset, but wanted to see how the wireless was. The haptic feedback... well... it's a mess. I don't use it. At all. It makes my entire head rattle and it's more of an annoyance than actually enhances anything. If you can get this on sale, go ahead and pull the trigger on it, but at regular price? Nah. Grab the USB version of it. It's good, but not good enough to recommend seriously.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very good, durable. Main complaint is the ocasional inconsistant conection.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow...wow wow wow. I was nervous about the reviews. But I gotta say, this headset? It...is..AWESOME! The feedback, oh man, whenever there is bass it rumbles, gentle, effectively, The surround sound is amazing, the sound quality is GORGEOUS! The heavy bass ist just, so worth it. And while true it does not play sound as loud in corded aux situations, the sound it plays on my PC is just so beautiful, ti was outranks my previous logitech headset. Plus it syncs with my other Razer equipment! Well done, Razer!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Seems good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Seems durable enough even though the arms are plastic. Sound is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Kraken review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset, it has amazing sound quality, directional hearing, and the hypersense is great for anyone wanting a more immersive experience. My only complaint is with the microphone for the headset, I tried a bunch of different things to try and raise the sound from the microphone and couldn't make it any louder. For anybody to be able to hear me while using the attached microphone I had have the mic less than an inch away from my face

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Once you go wireless, you never go back!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Kraken V3's for about 6 months now and let me tell you... I am never going back to a wired only headset! Having the free range to turn my head and not worry about wires speaks for itself. There are no latency issues, and my friends in discord noticed my voice sounding very clear. When the headphones are running low on battery, they will beep in your ear until you plug them in. Just plug them in and continue to use them as they're charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son totally loves the sound, and the option to use his own mic as this has a removable microphone. He uses a standalone Razor which has great voice input for clear sound when gaming with friends. This headset is perfect as he loves the functionality and versatility to use across multiple devices, though he mostly uses it on PC. Highly recommend, it’s been months and he still loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Haptic feedback, Sound quality

    Rated 5 out of 5 stars

    Perfect gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to have an easy and comfortable way to communicate withy remote team at work as well as to play games quietly when my wife is sleeping. The sound quality and the vibrations from the haptic sensors are perfect. I was able to rack up the kill numbers because I could hear the direction they were running from the 7.1 surround sound and the vibrations coming from the side they were on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lots of mic problems, nearly unusable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! I currently use the wired version of this headset with my PC, and I love it! Can’t say enough great things about it. However, I purchased this headset for my fiancé, and it was incredibly disappointing. The audio sounds great from the headphones, but that’s where the good news ends. The mic sounds absolutely awful unless you use the 3.5mm jack, which kinda defeats the purpose of it being a Bluetooth headset imo. Once you plug in the 3.5mm jack, the quality of the mic is actually good but the audio from the headphones bleeds to the point where everyone else in chat can hear everything twice. Problems persist with hyper sense on or off Maybe it’s defective, maybe it’s a ps5 thing, idk. Other reviews have said the same problems with all platforms so maybe this product is just a dud. TL;DR Razer is good, but not these, just trust me

    No, I would not recommend this to a friend