Customer Ratings & Reviews

I owned the original USB Razer Kraken headset from a long time ago and absolutely loved them, these I am reviewing are a whole different ballgame though. The audio quality is actually really good for a wireless headset that can be used on PC, Console, and phone. The dock this headset bundle comes with is customizable and can have a custom photo put on it or even a gif on the little OLED display. Yes the display only shows black and white, but the benefits definitely outweigh the downside at this point. This product comes with a usb-c to usb-c and a usb-a to usb-c that you can both use in multiple ways, one to charge the headset and one to use the dock with, both worth for either usage. I am able to walk while still attached and listening to audio or talking quite a decent distance from the dock which is also nice. There are also some interesting things I noticed if you are using this on PC though: you have a separate audio output set-up you can use for gaming and voice chat, so I can voice chat with someone on discord or team speak while streaming on twitch hearing both through the same headset but the stream only hearing the game. There is audio haptic feedback using ‘Sensa HD Haptics’ and some games have integrated support for it, of course not a huge amount of game currently have it but seeing how new the headset is it’s only a matter of time. It has THX Spatial Audio, which is actually a very nice feature to have especially built in like this headset does and you can customize your own audio equalizer or choose a preset such as: game, movie, and music. Multiple games support THX Spacial Audio such as: World of Warcraft, Genshin Impact, Call of Duty 4: Modern Warfare, Star Wars: The Old Republic, Hogwarts Legacy, S.T.A.L.K.E.R. 2: Heart of Chornobyl, Zenless Zone Zero, Subnautica: Below Zero, World of Tanks, Battlefiels 5, and more. Depending on what the game is it also has different options for the THX Spatial Audio, such as ‘immersive’ and ‘competitive’ and of course competitive would be competitive gaming and Counter Strike 2 (formerly Counter Strike Global Offence, or CSGO) This headset has a cool setup for its RGB lighting as well, I personally set my headset to twinkle like random stars. You have power saving settings for it so if you walk away and audio isn’t going through the headset from your computer for your specified time it will turn the headset off so your battery does die. There is audio enhancements like bass boosting, sound normalization, and voice clarity for listening, and the microphone has its own enhancements as well, volume normalization, vocal clarity, mic noise cancellation, and voice gate. The mic also has side tone with the option to disable it or leave it enabled. Of course this is also considered a cheap headset in terms of music and audio quality and of course the more you pay the more you get, that’s actually a real thing with headsets and audio. Buy cheap get cheap, these are definitely worth their price for sure though even though they don’t have noise cancellation like the AirPod Max headset and certain Beats models. I dabble in music making with products like the Vocaloid software by Yamaha and I actually really like these for music making and gaming. I also put a little Hatsune Miku on the Dock staring at me and questioning me which is funny. I would definitely recommend to avid gamers, but of course I would also recommend getting synapse if using it on PC, like how steel series recommends having their software, it adds more functionality than just having the headset plugged into your computer. Its mic can be retracted into the headset and pulled out and has a red indicator on the end of the mic to show it’s muted. Built in headset and dock software is really simple to update as well if you read and follow the instructions on their website if you want to or need to.

[Employee of bestbuy] The Kraken V4 Pro comes with the mixer, a USB-A to USB-C, USB-C to USB-C, and a 3.5mm to USB-C cable. It uses Synapse 4 to operate and change its settings. The headset sounds great out of the box when it comes to music. I feel the haptics really enhances a lot of songs that aren't technically bass heavy, such as old classics from the 30s-60s. Anything with a distinct instrument, you'll be able to feel them as if it was being played next to you. The best way for me to explain this this would be with the song "It's Not Unusual", it feels like there's clapping behind you. It was a lot of fun listening to music while I had the headset and giving a listen to my large library of songs, getting a new experience from them. The headset itself is very comfortable, I could easily wear it for hours at a time. No complaints there. What I found to be a real issue was the absolutely poor mic quality. The V4 Pro uses the same poorly received mic as the base V4 Kraken, and there's a lack of actual tuning as there's only 3 pre-set modes for the mic to use (broadcast, micboost, and live conference) and they all sound terrible. This is an absurd move by Razer when they're charging $400 for a headset. At this price range, everything should be at least above average, if not premium. Especially when they have the capability of making a good gaming microphone headset (seen in the Blackshark V2), but they've opted to cheap out on a $400 headset. As for the main focus of the headset, the haptics in gaming. I found that if its not on the small list of games that are pre-tuned by Razer, it can be a huge nuisance to tune the haptic settings per game yourself as it's unlikely you'll get good haptic settings ranges carrying between game genres. My personal experience is tweaking my haptic settings for 30min while playing GoW:R, then trying to play Deadlock later that night and spending another 30min tweaking it since every bullet fired sounded atrocious with absurd haptics. My personal opinion on the product is that if you play with groups of friends often on multiplayer or many genres of games, it's not worth it. I've had multiple scenarios where it was difficult for my friends to make out what I was saying at times with this microphone. Unless you get a separate microphone (which is crazy since you're already spending $400 on the product) and have a small library of games that's your focus (like FPS mains), the headset will be a huge hassle working tweaking settings every single time you try a new game.

Got these on sale. Great value for what I paid. The haptics and Spatial Audio are amazing. But, the mic doesn’t fully retract anymore nor does the headset have NC. The control hub functions nicely and is very customizable. the metal construction on both the control hub and headset make me feel confident that it will last a long time. The only real issue I have is that you can only customize the headset controls and behavior on Synapse. But it doesn’t take away from the ability of the headset. Overall, am satisfied and would recommend.

One of the best headsets I’ve ever owned. The haptic feed back provides a bass feed back like nothing else, feels like a concert in your ears, be sure to update it and increase bass levels, put haptics to “Dynamic enchantment bass” and leave it the haptics will only fire during the best times. I play marvel rivals at a professional level, and coach for valorant, and conquerors Blade teams. This headset has never EVER failed me. Won me my first worlds.

The audio is amazing , the haptics is crispy and makes games feel more alive ! I have a big head and this fits great . Razer products are definitely worth it .

Has worked without problems for a long time battery life lasts all day with easy settings options in Razer Synapse for PC

Its awsome how i can use it at the same time with my computer and my phone i love how it sound and all the effects. I buy it on offer the down part is to buy it at the hole $400 its toooo much but at $298 wow totaly worth it

My girlfriend gave them to me for my birthday. I've used other headsets, but these in particular are above average. The surround sound is impressive, and the sound effects during gaming are a pleasant experience.

Good experience with gaming and daily use. The hepatic feedback is optional which is great.

– OVERVIEW– The Razer Kraken V4 Pro is a multi-platform headset with Razer’s Sensa Haptics HD feedback feature, a first offering from Razer. It comes with a dedicated OLED audio controller to switch various settings and whatnot with ease. Sound is driven by Triforce Bio-Cellulose 40mm drivers, and sound enhancements come in the form of THX Spatial Audio for a 3D audio experience. Chat capability comes with its retractable boom mic. And finally, what’s a Razer product without its iconic Razer Chroma RGB lighting?? You’l get nine zones of ear cup lighting for that full customizability. – LOOK/FEEL – Razer has always made premium products, and this headset is no different. In hand, it feels very well built despite its mainly plastic construction. The earcups feel very substantial and the leatherette cushions sit nicely over your ears. The earcups can swivel 90 degrees in (towards you) and about 20-30 degrees out for that perfect fit around your head to improve noise isolation. The headband can be extended on each side for a better fit around your head. The outer headband is also made of leatherette material and the inner headband is a comfortable soft material. – CONNECTIVITY – Probably one of the key features of this headset is its versatility in receiving input. With the use of the 2.4GHz audio controller, you can connect up to three inputs, and I'll organize it as such: PC, Console and 3.5mm. For me, I have my PC and PS5 currently connected to the controller and I can switch back and forth between the two. Outside the use of the controller is its Bluetooth 5.3, so you can connect this to your smartphone for Bluetooth calls and media. What’s so great about this version of the Kraken is its ability to SIMULTANEOUSLY stream from the audio controller and Bluetooth. So take a call or listen to music over BT while playing your favorite game, for instance; there’s no need to switch between the two. Lastly, you have the option to go wired USB from the Kraken to your device. – SETUP – Setup was a breeze, really. Bluetooth setup is as simple as powering on and putting it into pairing mode. My iPhone was able to discover and connect to it easily. Connecting the audio controller was also easy. It only has three ports (USB-C, USB-A, AUX) and there is no need for power as it probably comes through the USB connection (AUX will need to rely on a single USB connection if used alone). For me, I didn’t use the AUX port, but I did connect the USB-A to my PS5 and the USB-C to my PC. – USAGE – Starting with the headset itself, Razer affectionados will find familiarity with its controls. It has 4 main buttons and a volume wheel. Very simple. On the left earcup is power and mic mute, and on the right cup is haptic level and sound profile. The power button is the only button with a texture to it so you don’t mistake it for the mic button, but honestly the placement of each button is far enough that you’ll figure it out really quick. The power button doubles as your play/pause/next/previous for media. The haptics button and sound profile button have two methods of use (single and double press) as well. When you single press the haptics button, you toggle through the haptic intensities (low, medium, high, off) and when you double press, you toggle through the haptics profiles (dynamic, custom [configured in the Synapse App], controlled, balanced). The sound profile tap/double tap functions are a bit different; single tap to cycle through the sound profiles (game, movie, music, custom [configured in the Synapse App]), BUT double tap toggles between Hyperspeed Wireless and Bluetooth. The only reason I can think of this being an option is if you do not use the audio controller with the headset. That would mean you’re tethered to your PC via USB cable and connected to your Phone, but you won’t have a simultaneous stream coming from both. This is very similar to the behavior found in other Razer headsets. Aside from those buttons, there is the volume wheel which is very intuitive to use. – PERFORMANCE – From a gamers’ perspective, they’re a very capable headset and share a lot of the qualities of its siblings. Every person is different and obviously it’s not a one-size-fits-all…but I could say that this is a one-size-fits-most. From a console gaming perspective, it will be plenty using its “game” sound profile which brings out all the treble you need for FPS…then a combo platter of movie/music for anything else that makes sense for what you’re playing. If accessible, creating a custom profile on Synapse for a specific game would probably be best. Of course, you’d need a PC. From a PC gaming perspective, you’ve got a lot of options. THX Spatial Audio is achievable in this realm, and there are a growing list of games that support this feature; these games can be identified on the Razor website. Of course, Cyberpunk 2077 is always a fun one to test for THX and the Krakens do not disappoint. Razer Synapse will identify games installed on your PC and mark them as THX supported. Of course, you’ll still have your various sound modes within hands’ reach and the ability to create a custom sound profile. Movie and music watching are great as well, although this headset is gamer centric and there are other headsets that provide better staging for non-gaming. Even Razer’s Barracuda Pro flip the script and put lifestyle first before gaming, in my opinion. But you won’t be disappointed here. Now a lot of us are here for the Sensa Haptics. I honestly think the haptics feature works well with gaming and movie watching. It’s a very cool experience while I played Horizon Zero Dawn on PS5; I was able to toggle through the haptic profiles and levels to get it where I wanted it. I found myself enjoying haptics low and custom…that’s just my preference. On PC, even Sensa can be further customized at a per-game level. While you can set default haptic profiles per game, Razer has worked with developers to come up with game-specific haptic profiles to cue off game actions and make it even more immersive. Cyperpunk also benefits from a customized Sensa profile and as this rumble feature is new and super cool to me, I have to trust that the profile fits the game actions. You can always switch back to the audio-to-haptics profiles, which I think works well anyway. As far as movie watching, I loved replaying the Omaha scene in Saving Private Ryan; it kind of made me feel like I was in the movie theatre with all the shaking. There was still a lot of audio clarity in terms of voice dialog as well as the rifles firing and bullets whistling through the air. Sensa does a great job here! As I mentioned above, Sensa Haptics is very cool for gaming, but I couldn’t really say the same for music. It just feels like someone turned the gain up on the subwoofer and drowns out the treble. I typically turn off Sensa for music. – GOTCHAS – Razer claims about 50 hours with Haptics and Lighting off…and only on the 2.4GHz connection. If you have those both on, you’re lucky to get 13 hours. 13 hours is still plenty for a weekend warrior like me, and I always have an available charge cable handy. Some of you guys that go the distance may elect to turn off the very features that make this headset stand out from the rest. – CONCLUSION – The Razer Kraken V4 Pro is definitely a nice to have…but it comes at a price. If haptics and simultaneous 2.4GHz/Bluetooth audio are a must for you, then I’d say they’re worth the price. But if you’re just looking for some traditional headsets with premium audio, you can probably save a few bucks and look elsewhere.

When I opened, my immediate impressions of the headphones was the excellent construction, and that they were relatively heavy. However, the ear and headband cushions looked thick and plush. Included in the box are three adapter cables, a carrying bag, quick start guide, the controller hub, and the headphones. The headphones can be used wireless 2.4Ghz through the controller hub. These are compatible with game consoles, or Windows PC. They can also be used alone via bluetooth with other devices. After downloading the Razor “Synapse 4 and Chroma” app, you can change many variables for the headphones. When using the Synapse 4 you can make changes to hepatics profile and intensity, equalizer, volume, input source, and sidetone level - either in app, or through the controller hub. The Equalizer has a number of presets, and a custom setting that allows you to set your own preferences. The headphone has controls such as hepatics button, multi-function button, rotary volume, power and mic mute buttons. Also has a retractable micophone. The two side ear cups have RGB effects that are controlled from by the Razor Chroma app. Personally, I found the effects neat, and the hepatic effect will certainly add another level to gaming and movies. The Chroma are visual effects for others to see while you use. And, the Chroma app can also control RGB effects on other compatible devices. Just a few specs on the headphones. Each earcup houses a 40 mm driver, and a hepatics driver. Frequency response of audio drivers is stated to be 20Hz to 28Khz, and hepatic drivers is 45Hz to 300Hz. Impedance is 32 ohm. On to actual use. Again, I did find the headphones to be fairly heavy – at about 394 grams. The side bands are numbered making adjustments easy. And, after putting on and adjusting, the thick padding made them quite comfortable. The sound. I did test using both bluetooth and wireless with controller hub. I tested on computer using games, streaming movies and digital music library. My impression was that there was an added effect using the hepatics effect on games and movies. The explosions, thunder, earthquakes, etc. take on a new dimension. I did adjust the custom EQ, and achieved a full range sound spectrum. When using for music, the sound covered the full frequency, but isn't for “bass heads”. The bass is very deep, but isn't over driven. The midrange is full, and vocals come through well. The treble is somewhat sibilant. But again, using the custom EQ settings, anyone can tailor the sound to their liking. Keeping in mind what use these are intended for, my conclusions are: That these would be an excellent choice for avid gamer, or movie fan. But for strictly music listening, there are better choices in this price range. The RGB effects on the earcups, are a novelty, but they are not seen by user – only by people around you. Still, the Chroma app can be used with other compatible devices. I would give 4 stars if reviewed only on audio quality for music or studio applications – but that isn't what these are for. So, keeping in mind the intended use – primarily games and some movies - I am giving 5 stars.

[Employee of bestbuy] Headset it self is ok. The audio is finicky and at many times will flatten out sound and kill bass or treble. Many sounds even with adjusting the EQ (Which razer has almost 0 thought put into it) the audio pitches can at times squeal and feels like knifes in my ears. I tried to use the advanced sonar for steel series and it fixed a ton of the issues but then another popped up. The sound it self would lower and dim out and then ramp back up. So you are forced to use Razers weak EQ customization options. Now for the worst. I got mine brand new out of the box. Turned it on and the right earphone light did not turn on. I thought "Ok drivers need to be done"..... After 12 hours of messing with audio settings for Windows from basics to Control panel and even heck force downloading drivers and redownloading synapse its still wont work. I had to Delete Synapse, Headset drivers, Keyboard drivers (Huntsman V3 Pro 8KHZ), Mouse drivers (Razer Naga Trinity with 18k DPI) then redownloading all the drivers for every device it worked...... Guess what happened 2 days later when a windows update happened? It broke again. I re did it all over again (because I like to torture myself it seems) and now it will not work at all. I am refunding this headset and will be going with another since I have had more issues with this headset than I ever have with any other one I owned.

Amazing product, truly immersive! Was a great add to my razer themed set up! Also, able to connect to X box series X, super easy!

As a gamer and computer enthusiast, I’m always excited to get my hands on a new headset – especially one from Razer. The Razer Kraken Pro 4 has some cool features and might just be what you need. It’s a high quality build, focusing on comfort, quality, and some pretty nifty features that make it stand out. The build quality of the Kraken Pro 4 is great. Razer has had a mixed history for me. However, this time they really stepped up their game. The LED’s are as expected and the desktop controller is awesome. The retractable microphone is great. The headband and ear cups are mostly made of metal, giving it a sturdy and premium feel. The ear cups look sleek and provide a comfortable fit. Comfort is key when you are in a long session, and the Kraken Pro 4 delivers on that pretty well. The ear cushions are made of memory foam and have soft leatherette material. The head pressure is nice, a little on the strong side. I would say strong enough to hold them around your head through hard head turns, while not hurting your ears in the process. I found that I could wear them for extended periods without any discomfort, which is a huge plus. The standout feature we’re all here for is obviously the Haptic feedback. It does add a new dimension to your gaming experience by providing physical feedback that attempts to mimic in game actions. A little bit of a gimmick but to be honest, I do like it. Is it necessary? Probably not – but I’m not complaining. The RGB lighting is another highlight. Using Razer's Chroma RGB, you can adjust colors and effects to fit with your setup. Lastly, the OLED Control Hub is a nice addition. It lets you control audio settings, volume, and haptics all in one location. It's neat and just adds convenience while also keeping the desk clean. I wish it could also control the rest of your audio devices volume, but that aside, it’s well made and cool looking. In general, the Razer Kraken Pro 4 is great for gamers seeking a quality, comfortable headset with some less common advanced features. It is not cheap, but given the quality of construction, comfort, and nice array of features, it's a solid buy.

I was really excited to get this headset. I've been using an Astro A50 for a few years now and thought it was time to upgrade. But ultimately this headset was a bit of a disappointment and the sad part of that is its all software related. To start off the build quality on this headset is rather nice. Its a little heavy but not obnoxiously so. Its got nice padding around it so there is no hard surfaces making contact with your head. The RGB on the sides is moot to me, I'm not an RGB fan but others may like it. The base station, while neat, I feel is pretty useless. The only cool thing I found with it is the actual screen because you can set an image to. Outside of that its more convenient to use the headsets physical controls or the app because of how convoluted it is to cycle settings on it. I also feel like they really missed by not adding physical media control buttons. There is only 2 buttons on this base station. A small black one by the screen (that you can't see in the dark) and the button for the knob (which I still don't know what that controls). The top would have been a great place to put a Pause /Skip/Back button. Also, it would have been nice to have a base that could actually charge your headset. So overall, the base station feels very useless. Its just there for looks. As for the sound on this, its very good. I'd say for music/movies its up there with the A50 in sound quality. It gets a little louder. It supports THX Spatial Audio, but no Dolby Atmos (I don't feel like I'm missing anything there). What is awesome about the headset though is the haptics. That is a game changer for immersion in most the game I've played so far. Playing Stalker 2, being in a storm and the lightning is crashing around you. The headset vibrates with that, at different frequencies based on the frequency coming from the game. Its an amazing experience, when it works. Heres where it goes downhill though. The software. I had recently praised Razer for their software with the Viper v3 Pro. I had bad experiences in the past with Razer software but thought that era was gone. This headset for starters doesn't save your settings reliably. The biggest gripe I have is when I don't use the headset, I change my default audio device to my speakers. When I switch it back to my headset, it sets the mic gain to 0 effectively turning my mic off. So every time I get in a call on Discord, I have to open the Synapse app up, navigate through a few menus to turn my Mic gain up again so people can hear me. This happens every time. This isn't the only setting that doesn't stay. The haptics, which should be tuned per game for the best experience, those turn off as well. The worst part of that is the headset has a button to change your haptic levels, and it will say its changing it, but your haptics will still be off in the app. Its a real shame too because the haptics on this are what really make this headset awesome when it works. Other settings change randomly too, the THX vs Stereo setting, the audio profile, etc. The app will freeze at times as well and stop responding. I've reinstalled it but that didn't solve my issues. So overall this is a great headset that has solid potential that is horribly marred by its janky software and under designed base station.

It is that time of the year where gamers splurge on all the latest and greatest to immerse themselves into the gaming world. It is not easy to find a headset that checks all the boxes and after some time and effort I think I finally found my PC gaming headset. I like the Razer Brand and was looking for something that compliments my Razer 16. I decided on the Razer V4 Kraken Pro, I cannot speak to the previous iterations but I was taken back by these and overall enjoyed my time with them. :::General Thoughts::: The box is hefty and has some weight to it, I opened the box and the headphones, the OLED HUB, an awesome little bag to keep your headphones and cables safe. The headphones are comfortable and the earcups feel good too there is no pressure or clamping feeling, my ear fit comfortably in the ear cups, you will feel hot after a while but that is true with any over the ear headphones it is nothing unique to these. The headband is padded well enough and adds to the overall comfort and design. The controls are easily accessible on the headphones, the boom mic is retractable and slides in and out effortlessly. Volume wheel feels nice, now the whole thing about the V4 Pro is the OLED hub. It is a welcome addition to my desk. I have it connected to my PS5 & PC; I also used it on my ROG Ally. I have had it for about roughly three weeks. The big selling point here is the haptics, think of the rumble feature on your PS5 or X-Box controller it is the best comparison I can make to paint the picture. There are some games that are compatible with it. And for sure more to come. Battery life is amazing “if” you forgo the HAPTICS and RGB, otherwise I got around twelve and a half hours of battery with all the features enabled. That is what I averaged, I played Silent Hill 2 on my Razer 16, and South Park on my ROG Ally. So, the big point of headphones is SOUND and out of the box the sound is average I found myself tweaking the sound profiles to a satisfying middle ground. After the adjustment I like the sound a whole lot better the bass is satisfying, the haptics are good but I personally are not used to them this is my first time owning something like this. I am on the fence about the haptics but I like that you can adjust it with the OLED deck like all the other settings. I downloaded the Razer software on my PC and after some time customizing things to my liking I now have my RGB, Haptics, desired settings and OLED deck looking how I want it to, headphones sounding amazing and having a blast while gaming. That is what it is all about. The OLED deck is nice and the small OLED display is basic black background with white text. The knob on the right is easy to use and twist. It is powered by a sole USB Powered cable, you have your console and PC port for the audio. :::Pros & Cons::: Pros: - OLED HUB (easier to access desired settings) - Haptic - Stellar battery life (when RGB & Haptics are off) - Great audio (requires tweaking to desired settings) - Quality build Cons: - Pad underneath the OLED deck - Fingerprint magnet (OLED DECK) - Too much software required to adjust simple settings on PC :::Wrap up::: I wish I had something to compare this to but I am not an influencer and do not have a bunch of gadgets laying around my apartment. I will say however that the V4 Pro is awesome, while it may not be for everyone it performs well for the intended demographic the gamer or enthusiast who wants the cream of the crop. If you use these on a console then it is almost set it and forget it, using these on a PC it is not as simple having to install other Razer software instead of there being a single app to do it all. That is what I found to be annoying. Take a page of out NVIDIA’S book and make a single application that does it all. After some tinkering you will have a phenomenal pair of gaming headphones, it is worth the hassle of setup and fine tuning the audio profiles for your personal use. I love these and prefer these over my Sony headphones. I just realized that I did not test these out with my PSVR2, I know what I will be doing soon, I will pick up the PSVR2 adapter as well to use it on my PC and do some VR gaming with these soon. I am curious about the haptics while using VR tech. TL;DR You are invested in the Razer gaming environment; these are a no brainer, you want a haptic headset, then look no further.

The new Razer Kraken V4 is a solid multi device capable headset. It works with several platforms. I’m using it with my Windows gaming PCs. I also own an older wired Kraken Pro headset with haptic feedback, and have been happy with it. However, this particular V4 model is wireless and includes an external control hub. Two nice improvements. Setup is straightforward, despite the instructional foldout being a bit convoluted. I first charged the headset before setup. After it fully charged, I connected the control unit to my Windows PC. A window popped up offering to install Razer Synapse. I installed the Synapse and Chroma RGB apps. I powered on the headset which was detected by the control hub automatically, and I was good to go. The headset is well crafted and the plastic and metal frame feels solidly constructed. The ear cups and head band are soft and comfortable. The headset fits me comfortably without any bothersome weight or pressure on my ears or head. It has a retractable flexible boom mic with an inline hardware mute button. The ear cups are easy to adjust, extending and retracting with a ratcheting action for more precise stops. The ear cup covers are removable, which is a plus because they can be replaced if needed, rather than trashing the headset. Both ear cups have controls. Volume, power, and mic mute on the left, haptics and sound profiles on the right. RGB lighting is just the right amount. It’s only on the cups and the patterns are tolerable. They’re neither underwhelming nor over the top. Lighting can be customized in the Razer Chroma app. The portably sized companion control center is easy to use and a welcomed improvement over my last Kraken Pro headset. The monochrome OLED display is crisp, vivid and has great visibilty. There are several screen saver options for the OLED screen that can be customized to an extent. The single knob and button design is well crafted, being simple and intuitive to use. I can quickly tweak settings without launching Synapse, or even without exiting an active game. The knob and button allow me to quickly cycle through sound and haptic settings. There are also additional controls on the headset cups for volume, adjusting haptics intensity, and selecting sound profiles. They’re well placed and easy to memorize. Sound through the headset is loud, clean, and realistic. The 40mm drivers deliver beautiful sound in either stereo or THX spatial audio. The latter is excellent for gaming. I can hear the quietest to loudest sounds with great clarity and isolation for environmental noises in game. Positional sounds are effective and accurate. Music sounds good through the headset as well. The Kraken won’t rival a good set of audiophile quality headphones, but is more than good enough for general everyday listening. The boom mic has adjustable sound profiles as well as an adjustable graphic equalizer. It fully retracts into the headset when not in use. Sound quality is great. My voice is clear with no noticeable clipping or background noise. The voice isolation is great and I am told I sound crystal clear in chat. The control unit has three sound profile presets: game, movie, and music. It also has a 10-band graphic equalizer for creating more customized sound profiles. The EQ is selectable as a preset on the control center but the actual settings are managed through Synapse. The haptic feedback adds an increased level of realism to gaming immersion. Loud explosions and boomy bass sounds really pop. I was playing a racing game and drove into a tunnel. The sound of the car’s v12 engine reverberating off the tunnel walls was outstanding and I could actually feel the tunnel vibrations thanks to the haptic feedback. It really helps make me feel like I’m part of the game. Vibration intensity can be adjusted from low to high, or disabled altogether. On the flip side, haptic feedback misses the mark when it comes to enhancing music. It doesn’t add any oomph to the bass and vibrations are frequently out of sync with the beat in most songs. I did run into one minor yet annoying issue that I hope was an isolated incident. The headset powered off automatically after a period of inactivity while gaming. That was no big deal, but it wouldn’t reconnect after being powered back on. Despite multiple PC reboots, the headset wouldn’t connect and both Synapse and Chroma kept indicating it was powered off despite being powered on. I finally stumbled onto the correct troubleshooting sequence to restore functionality. Don’t know whether it was a one-time glitch, but I disabled the power saving auto-off feature in Synapse as a precaution. That one isolated issue aside, this headset has been wholly enjoyable. It sounds excellent, has good build quality, fits me comfortably, and the hardware is user friendly and well designed. Despite utilizing a separate control center, I can easily move the setup between multiple machines.

Let me first start off by saying this, out of the box the headset is a bit underwhelming but if you’re willing to play around with the settings/audio profile; you’ll end up with one of the best gaming headsets out there. Whether you are looking for warm mids or heavy bass, tweaking the settings will give you what you are looking for. Thanks to the haptic feedback, your FPS games are truly going to be immersive. Adjusting the settings will also give you an all round great experience with these headphones, whether that's gaming, watching movies or listening to music. Now we dive into comfort, because who would not want comfortable headphones that they can game/use for hours and hours. With the Kraken V4 Pro Wireless, you’ll be greeted with plush leather earcups instead of mesh. I’ve used several headsets throughout the years and years of gaming and I can truly say that the Kraken V4 Pro Wireless offers one of the most comfortable headsets I have ever had the privilege of placing on my head. In terms of build quality, there’s definitely more plastic than metal but that isn’t necessarily a bad thing. I think Razer went this route so that the headset isn’t too heavy because at the end of the day if you are gaming for hours and hours; who really wants something ultra heavy weighing down on their head? So yes, although the build is majority plastic it is overall a sturdy build and does not feel cheap at all. I also do like to mention that ear cups fold/swivel for easy storage and the mic retracts into the left ear cup (no cracking or creaking of anysort - again great build quality overall by Razer). When it comes down to being “user friendly”, the Kraken V4 Pro Wireless has you covered. The headset itself has all the controls you would need without having the need to utilize Razer Synapse or the base station. What I am trying to mention here is that everything from adjusting volume, muting your mic, and changing the haptic levels can be done right at your fingertips! But with the addition of the base station, it makes things even easier. You’re able to control what I’ve mentioned above in addition to switching audio profiles all on an OLED screen. If you’re looking for customization of the base station, you can also change things via Razer Synapse. Thanks to the Bluetooth connection, you can also use the Kraken V4 Pro Wireless with something like your Nintendo Switch or other handheld gaming consoles. You of course have the standard 2.4GHz wireless connection and if you prefer, you also can use the Kraken V4 Pro Wireless as a “wired” headset. As far as performance goes, I would highly encourage you to make adjustments in the settings/EQ, profiles, etc. Out of the box you may be a bit underwhelmed when it comes down to the performance but with some slight tweaking in Razer Synapse you’ll end up with one of the best gaming headsets out there. The only complaint I personally have is the mic but again this headset is designed for gaming, not content creation. I do feel that the mic is a bit “lackluster” even with messing around with the settings. So what it boils down to is knowing what you are buying before you make your purchase. If you’re looking for an amazing gaming headset (again need some slight tweaking in Razer Synapse), the Kraken V4 Pro Wireless is a top contender. The immersive sounds of being able to hear every reload, footsteps and gunfire are truly breathtaking. All in all, would I recommend the Kraken V4 Pro Wireless headset? Yes, if you are looking for a truly immersive gaming headset with intense haptic feedback to truly put you in your games; the Kraken V4 Pro Wireless is for you. The Kraken V4 Pro Wireless has all the bells and whistles. As mentioned in the performance, the only complaint I truly have is with the mic but then again as I stated; it truly depends on what you are getting the Kraken V4 Pro Wireless headset for. If you are getting these to do only content creation, you’re probably better off getting a standalone mic that is made for that specific reason rather than investing in a gaming headset. But, if you are looking to be “IN” your games and hear every single reload, footstep, explosion, gunfire and immerse yourself in your games; the Kraken V4 Pro Wireless is a worthy contender in the line of top-tier gaming headsets.

This is my first pair of gaming headphones with haptics. The build quality of the Kraken V4 Pro feels durable and heavy-duty with a thick and flexible metal core headband. The oval ear cups are large with a vertical height of 4” and width of 3.5” and 2.5” by 2” angled interior that are able to fully envelop my ears, providing a decent measure of passive isolation; note, however, that there is no active noise cancellation. Each of the ear cups extend about 1.5” in 9 fixed increments and tilt as well as swivel for lay flat storage. For me, these are on the heavy side and the clamping force a tad strong for my liking. You can connect the headphones to your devices via Bluetooth, 3.5mm aux cable, USB-C, or wirelessly through 2.4GHz with the OLED control hub. The hub has three inputs for AUX, PC, or console (e.g. PS5) though note that they cannot be used simultaneously or mixed. There are six menu options on the control hub for volume, EQ profile, haptics profile, haptics intensity, input source, and side tone level. The small button rotates through the menu options while the dial adjusts each setting, though this digital knob rotates incrementally rather than smoothly like analog. There’s a customizable screensaver for the display that can also show an image, animation, or device stats when you interact with the hub. The hub can be used while in-game to change settings on the fly without exiting to launch Razer’s Synapse app, though settings like volume, EQ, and haptics intensity can also be adjusted using the controls on the ear cups. Despite the cushy, nearly 1” memory foam padding of the ear pads and breathable fabric of the headband’s underside, I found the comfort of these headphones lacking, most due to the weight and pressure exerted just under my ears at the temporomandibular joint. I have difficulty wearing these for more than an hour at a time due to the resulting fatigue. The outer faces of the ear cups have RGB lighting, and there are 6 color settings you can choose in Synapse from a static color to animations. If you have multiple Razer products, you can sync the RGB effects across them using Chroma which, even with just the headphones, also gives you access to additional animations and more granular customization of the lighting effects across 9 individual zones. Inside these closed back cans are 40mm drivers with a frequency range of 20 Hz to 28 kHz. In Synapse you can toggle on THX Spatial Audio versus the default stereo, and this slightly boosts volume while widening the soundstage, placing it farther away, giving a greater sense of dimension as well as directionality of sound placement for a more immersive experience. As for audio quality, the different EQ profiles will significantly impact your listening experience. The Game profile drops out most of the bass frequencies in favor of mid and highs, while Movie drops out low mids in favor of sub bass and treble, though I thought this gave the audio a thin wispy quality that was way too crunchy up top. Music was the most natural sounding profile for me, with a slight emphasis in the bass, but the mids tend to sound lethargic and muddy. Tweaking the custom EQ profile may help you find a sound curve that you enjoy, but in general, I felt the audio quality was just average which was unexpected at this price point. There’s a retractable microphone stored in the left ear cup on a flexible boom arm, so you can position it comfortably in front of your mouth. There’s an LED at the tip of the mic that illuminates red when the mic is muted, and you can enable sidetone so you can listen to your own voice. Note that the mic can still be active when retracted and doesn’t automatically mute when stowed away. The sound captured from the microphone is disappointing as it sounds noticeably processed and compressed, and while clear and noise-free, makes voices sound nasal and robotic. The volume would also seemingly dip in and out randomly and performance wasn’t significantly improved when using any of the “mic enhancement” modes, for example, vocal clarity or noise cancellation. At higher levels of sidetone there’s a fair amount of white noise heard in the headphones that aren’t present in recordings because you’re listening to the live mic feed prior to processing. The feature that sets these headphones apart from most other gaming headsets is the haptics feedback that vibrates and shakes the headphones in response to the audio, giving you tactile sensations that add another dimension to your immersive experience. There are three pre-set profiles for haptic behavior and a fourth customizable one that lets you choose the cutoff frequencies and vibration intensity. The toggle button on the right ear cup switches between high, medium, and low intensities, though in Synapse and on the control hub, there are 6 discrete levels of intensity. I did find the highest setting mostly overwhelming, especially in games with lots of gunfire and explosions, and I personally found that low was best suited for the games that I play. As of the writing of this review, there are only 5 games that natively support Sensa HD and are tuned for automatic in-game haptic feedback, with another 15 listed as “coming soon.” I tried out Vendetta Online as it is free-to-play, and the haptics in-game were pretty good, adding extra bass and rumble to explosions and gunfire as well as physical sensation as if you were in the middle of the action. It also augmented resonance of the background music. You can still get haptic feedback with other games and content through audio-to-haptics conversion, but be aware that your experience and its accuracy or effectiveness may vary. I did find that outside of gaming, the haptics change the audio experience and actually make the headphones sound a bit hollow and thump-y especially for music and spoken word. If you use microphone sidetone, the bass from your own voice can also trigger vibrations, so I prefer to turn this setting off for listening to music, chatting, and listening to podcasts. Battery life with both haptics and RGB turned on to the max is around 13 hours on a full charge, though that can be extended to nearly 50 hours for audio only at a medium setting. The headphones come with an included fabric drawstring bag that is really just for storage and keeping it clean, as it doesn’t offer much in the way of travel protection like a hard case would. I did like that the foam ear pads are removable and easily replaced if and when they wear out. Overall, for a premium priced product, I was underwhelmed by its audio, microphone, comfort, and to a certain degree, the haptics performance. The wireless connections using Bluetooth and through the hub were strong and stable even when connected to two different devices, though fiddling with the hub’s controls to change settings takes time to find the right menus and pulls you out of the moment. Although the RGB effects look cool and it feels well-made, the haptics can be inconsistent and distracting for non-tuned games and content.

As you would expect I was extremely excited to receive these headphones and there are many, many wonderful features about them. First and foremost the construction/build quality is outstanding. They are solidly built but also lightweight and comfortable on the head and ears. Additionally the movability and storage of the build in mic is top notch. I do find the base unit to be a nice touch and I personally like to see my CPU and GPU temps reported on it. As for the sound quality....AMAZING...on so many levels...and the equalization and customization options combined with a pretty involved interface essentially means these can sound however good, bad or in-between you want them to. HOWEVER.... I do NOT like the haptic feedback. Haptic does not need to be everywhere and this is one place it doesn't need to be. Playing COD MW 6 the nonstop vibrations did not add to the experience one bit. It was nothing but distracting and downright annoying. What's even worse is that you cannot fully enjoy the THX Spatial Audio without the haptics enabled. Why can't I have 7.1 surround without my head shaking? WHY? I would have given this 3 stars but the overall quality, and the fact that I'm generally a fanboi of Razer lead me to give it a 3.5 but you can't give a 3.5 here so I rounded up.