Customer Ratings & Reviews

I don't even know where to begin with this review. To say I am disappointed would be the largest understatement to describe the blunder of a gaming headset this is. I will first start with what is outright not good and unacceptable with this headset. First, I will address using these headphones with the included DAC. While having it connected to the computer and the headset paired with the DAC, the connection between the two is absolutely horrible. with the unit that I am testing there is a weird fading in and out of any and every audio that I am streaming to the headphones. It will hold a stable connection for maybe a few seconds and then fade/drop out without completely letting go of the audio, but you can hear something is not working right. Additionally, there is a weird static as a result of the unstable connection between the headphones and the DAC. Next, I will address the haptic drives. This is by far the worst implementation that Razer has ever done. when the haptic drivers are off it is actually not a bad listening experience. However, the issue starts when you enable the haptic feature at any level (low, medium, and high). From my experience with this headset the haptic drives don't seem to be secured properly so when they are enabled it gives off this scattered hollowed/echoed effect when listened to any type of audio. It becomes extremely annoying when trying to game or even casually listen to music. Also, this effect is both when connected to the DAC and in Bluetooth mode. I assume what razer was trying to do is copy the same haptic effect that Skullcandy uses in their headphones but on these they got it so very wrong. Finally, I will address the price. for about $430 you are effectively getting an overpriced pair of mid gaming headphones that have a plethora of issues, no noise control modes and a terrible implementation of the haptic Feeback for immersive bass. In considering these you would have to also understand that for the same price and cheaper you can get the Arctis Nova Pro Wireless (with a more capable DAC, noise control options, and a stable connection), the Corsair Virtuoso Max (noise control options and a stable connection), both of these options are better value for your money with a lot less headache. Also, before I forget the mic quality is terrible in testing these, I basically had to have the mic inside my mouth to get any decent pick up of my voice, which is quite surprising since these are meant for gaming. I will say it's not all terrible, as ironic as this is, using these in Bluetooth mode and paired to my phone was a rather decent experience and most importantly stable. I find the sound quality to be really enjoyable. The bass is super punchy and crisp, also very deep (as long as you are not using the haptic response feature). It is not muddy at all and delivers a very clean sound signature across all frequencies. Both mids and highs come in clean and using the EQ presets or even customizing it yourself really brings these headphones to life. Honestly, I would recommend these more for general listening than I would for gaming...but not for $430 dollars. Battery life is also pretty good, getting around the 70-hour claimed battery life. In summary, while this headset shows some promise for casual listening in Bluetooth mode, its poor connectivity, frustrating haptic feedback, and underwhelming microphone quality make it fall short as a gaming accessory especially at the premium price of $430. There are better options available for a more reliable and immersive gaming experience without the drawbacks encountered here.

I’ve been using the Razer Kraken V4 Pro Wireless headset mainly for gaming on my PC, and it has exceeded my expectations. It’s very comfortable, even during long sessions, and the wireless connection is reliable and hassle-free. The sound quality is great, with clear audio and immersive effects, and I love how easy it is to mute the mic when needed. For the quality it delivers, I believe the price is fair, and I would definitely recommend it to other gamers.

Great headset but doens connect to ps5 vis bluetooth but overall it really is a great headset good audio quality

These headphones sound wise are great, I personally can't speak for the mic as I have an external mic, The earmuffs are comfortable enough that i can use them for hours with out issues. The range is amazing and goes through multiple walls. Only complaint is the mode button doesn't always want to switch sources.

The headset itself is one of the best in terms of sound and construction. However, the software used to support this product, Synapse 4, is complete trash. There is constant issues with connectivity, RGB synchronization, and random crashes leaving your device useless until you reboot the program. There is also a known issue of the headset losing connection to the base station requiring you to plug it directly into the motherboard and hoping that it will sync back up with the base station. I have been a Razer fanboy for the past 10+ years. Recently however, I have begun moving away from their peripherals and selecting the best product for the job. If you are going to use this for a console I would imagine that it would be great as you have no need for Synapse 4, however, if you plan to use it for PC look into the Steelseries Nova Pro Wireless, Turtle Beach Stealth Pro, or Logitec Astro A50 X.

The sound quality is fantastic and the duel audio is great for gaming on my console and listening to my music the only problem is the Bluetooth will occasionally disconnect when I pause the music I would say they are a little over priced for the amount of set up but was worth the set up once done

I had the V2 headset and upgraded due to issues with connectivity. The quality of the headset's build has been improved. The materials are quite nice and the padding allows for both comfort and breathability. The headset also comes with a dock which improves usability. You have to adjust many options on the App in order to get the right sound profile. That being said, the sound quality is okay. It has a throaty, bass heavy profile and doesn't sound too accurate or clean. When playing games this headset works well, but outside of gameplay it has issues replicating clear vocals from online content or clean sounds from music. It can almost sound like it's trying to replicate an auditoriam. Overall, I would recommend this for a more casual audience for comfort and competitive gaming but those wanted an accurate and clean rendition of sound should look elsewhere.

This was a terrible headset for the price and I returned it and spent more with the Nova Elite and haven't looked back. I'm not sure what's going on with Razer but their quality lately has really dipped. The mic would randomly cut out or change my voice to the point teammates would complain. The sound quality was good, but it had very low range and would even randomly cut out while gaming. Not sure why they went with RGB on a headset, you can turn it off, but such a waste of money if that's what you're wanting in a headset. My biggest issue was the OLED. I wanted it to display the date and time for a quick glance look at what time it is. Razer has it turn off entirely to protect from OLED burn in which I get but then it makes the OLED useless. They did the same thing with their Blackwidow 75%. I returned both. Steelseries - Either the Nova Pro or the Elite is superior over this headset. I did some what wnjoy the haptics on this for some games but all the other issues made that irrelevant and when I went to the Nova Elite there was no way I was keeping this product.

This headset is insane for what it does, footsteps are easier to hear and haptics make watching movies like being in the theater. My only complaint is the Razer synapses software. It constanlty crashes discord and my game sometimes making me reload software in raids. But the headset its self is a masterpiece dont look just buy.

So far I'm loving it. I love being able to listen on my PC and TV through simultaneous audio. The sound is great. The haptics are cool. The only issue I have had so far is getting the Sensa supported games I own to work properly, will have to do more troubleshooting. I also own a pair of the Nari Ultimate's, these ones are definitely a step up although both are great.

If anyone remembers the problems the V3 Pro had ( like not showing up in synapse or not even working at all) the V4 pro seems to have fixed them. the price is defiantly high for this headset but overall this headset is extremely good, and has some really neat features, the adapter it comes with is a little tricky at first but very easy to mess with after tampering with. ( i recommend using synapse 4 instead of the box unless you are editing or recording, but it is handy to change settings without opening the software.) only draw back is the haptics can give your brain a shock if they are to high and after a while if you wear glasses the earcups can become somewhat uncomfortable. Other than that Sound quality is amazing and has lots of customizable options

Absolutely fantastic clear sound and comfortable, easy to use.

It may not be for everyone, but I really really love it. I like the haptics, it's comfortable for my head. It's overpriced but I'm still happy with it! I tried mutiple ones before this one and I had to return them.

I am so hapoy with thease .. yes they are exo, but if you go for rhe artics nova pros and have to chnage the pads like inwas going to do you get more with these headphones. The options and the bluetooth blows the Artics novas pros right out of the park, also they are very comfortable.. set up and connection was flawless, also customizable on the oled dock screen is a plus for me .. I highly recommend you try thesee headphones out .. i can really hear everything super clear especially when i play fornite , thease maybe the last gaming headset you will ever need .

This headset is beautifully crafted and is very comfortable on your head. The sound is amazing in games although at times seemed like the volume was a bit low. But that could be part of one of the issues I had with my set. Every time I charged my headset the Synapse app would freak out. Settings would all change, it constantly wouldn't let me into the settings of my headset and instead would have a popup box saying I must set the headset (or the mic) as my default device, even though they were. Almost every day I gamed I had to mess with settings before I could get going. If I was just gaming by myself for the most part it was fine. The mic volume was also constantly resetting itself to 0. So when I'd log into a Discord party no one could hear me. I would have to go through a series of steps of power cycling my headset (which sometimes rectified my problems), rechecking everything was set to default ( in windows and by clicking the pop up boxes what seemed like 20 times for the headset and another 20 for the mic), I would have to power cycle the LCD box, close and reopen any apps that were using the headset or mic and sometimes a full system restart. And I'm sure I am missing some steps. There were also several nights of gaming where my voice was coming through the mic sounding robotic or just so broken up I couldn't be understood. The headset itself again like I said earlier looks and feels beautiful. Very well made. The materials all felt premium. One thing about the headset I didn't like is it seemed like too many buttons on the right ear muff. I was constantly hitting the haptics button or the EQ button trying to adjust the fit on my head or to remove the headset. I did feel like the headband tension was a little on the light side. If i wore it with one ear out to talk to someone in the room it would slide and fall off every time. It seemed adequate enough though if wearing them properly as long as the headband was against the top of your head. If it wasn't it would slide down onto the tops of my ears. The LCD box at first I thought was the coolest thing, but a couple days after setting it up it was just another thing on my desk that didn't get used. The box seems gimmicky and redundant. It has some neat features in there to be able to adjust everything but there's so many little menus to get through it was almost cumbersome. That and the button clicks for the knob is too strong. I had to use two hands, one to hold the box because the feet weren't good enough to keep it from sliding across my desk while I pushed the button, and the other hand to work the knob. and all the settings you can also access in the app which I usually had open anyways because the headset didn't load up with my settings. So the box really wasn't used. I did notice I couldn't leave the box plugged in and plug in my headset while gaming. The setup was fighting itself to use either the USB cord or the wireless connection and all sound and the mic would constantly clip out every two seconds. I feel like the system should automatically switch for you to usb connection when plugged in. The mic became a problem for me and is ultimately why I returned my headset. I had similar issues with my old pair of Kraken wired headphones where the mic wouldnt coil up inside correctly. It would bunch up with like a half inch of the mic hanging out, the rubber around the mic boom was sliding and bunching up. You would have to push so forcefully on the mic trying to close it that the boom right at the mic would bend into a 90 degree angle and it just would not go inside correctly. If i did get the mic in the next day it was difficult to get the mic back out. I fits so tightly to the outside of the headset that you had to struggle to get a grip on the mic to pull it out. The little space to get your fingers under the mic wasn't big enough to grip it well. The next thing was haptics. I was so excited to try this and is why I purchased this headset in the first place. I've been wanting to try a haptics vest and this seemed like a great starting point. I shut the haptics off after the first week. It was awesome at first. I play a lot of Escape From Tarkov and everything sounds cool and felt cool at first but it was giving me headaches. So I started changing the setting and changing when the haptics would come in and i noticed no matter how I set them they were activating when my teamates would talk through discord. This coupled with the issue that every other time I started up Synapse all my settings were reset or different from where I had them I found the easiest thing was to keep them turned off. Battery life was also no where near 50 hours. Which is whatever, I don't really care if I had to charge more often and it wouldn't have been a concern at all if it didn't also freak out when I plugged the headset in while the box was plugged in. I ended up unplugging the box and then plugging in the headset with that cord to get around it. Till I noticed that was changing the sound coming through the headset and my voice on discord.. I game on average for about 4-5 hours a night. Sometimes less and sometimes more. And I found myself having to charge these about every third day. In the end I returned them and ordered a set of Maxwells. I really really wanted this headset to work out. I liked them a lot. They are light and sound great and are comfortable, but for the price they are, all the issues I was still having with the app almost nightly, and half the features I bought them for not working properly I couldn't justify keeping them.

It is a pretty good headset, However it is quite expensive for me to write off for gaming as I don't make much money. If you want haptics, nothing beats skull candy. However if you value a true Cinematic masterpiece, this headset is the one you want.

Great sounds. Very comfortable. Design is awesome. It comes with a really nice control moduel.

It’s excellent, my husband can be playing a game and still hear the game when outside barbecuing. He used to own a chord one but now when we both are playing side by side and I ask him to shut the door (his set up is closer to the door) he can get up and close it without yanking a chord!

A lot of the features are nice, I’ve had a few weird bugs here and there but nothing major. Haptics are cool and worth getting in future headsets, I just wonder if the price tag is justified vs. the Arctis Nova pro’s.

This is an excellent headset with a great build quality. I just don’t think its features justify how expensive it is. Hopefully it will drop in price to be more enticing. I haven’t had any issues with it though.