Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 230 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Kraken V4 Pro Wireless Over-the-Ear Gaming Headset for its superb sound quality, immersive haptics, and comfortable design suitable for extended use. The headset also receives positive feedback for its battery life and appealing RGB lighting. However, some customers have reported connectivity issues and consider the price to be high. Additionally, a few users have expressed concerns about the software and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 230 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gamer vibe headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great comfortable headphones with cool oled display

    I would recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Game Changing

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner it almost every high end gaming headset on the market, mainly playing shooters and MMOs. Hyptic feedback ads to the immersion as advertised and adds a welcomed sense of connection to content. During music listening, the haptics emulate powerful, shaking bass, and it is done well! Clarity is up there with airpods max. I would like bluetooth that doesnt require the dock, an added transparency mode and synaps support day one… typical razer behavior…

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Non Sponsored review.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great headset. Mic is 5/5, Spatial sound is 5/5, headset sound quality and accuracy is 5/5. Comfort 5/5, battery life 2/5, price 3/5.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Definately something that not worth $400

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it is cool to have a OLED screen but in functionality terms definately not good. To take tour hands off the keyboard or mouse to go all the way to adjust game/chat balance its just takes too long. They should’ve put a wheel for the game/chat balance on the headset cups instead just being on the oled; to make it easier and give more options. If you’re pauing $400 for a headset, at least should be exactly how it is easier for you to adjust it. Haptics feedback is very good BUT just doesn’t worth 400 bucks for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is superb. The Oled screen has really nice customizations. The haptic feedback is very nice for when listening to music or for feeling that extra reaction to a sound

    I would recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    Love these definitely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haptics are awesome and you can customize it to your preference as far as how stong it is. The sound is crystal clear and the control box is super cool. Adds an awesome vibe to your desk space.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptics

    Rated 5 out of 5 stars

    Magnificent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are super good especially with the haptics on, you literally feel everything in the game whether its the gunshots or revving from a car engine. Also they dont feel like they’re squeezing my head like other headphones. Overall 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lobe this headset. Very comfortable. Love the OLED display and the ease of use. Great sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Razer knocked it out the park.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ive used to date. I've used a ton of different brand and razer has been my go too. The adjustable features is what is the standard on high ends. Haptics on low and adjusted for foot steps and explosions is definitely a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it great! Amazing sound quality with a lot of features to customize whatever experience you are involved in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable and gimmicky, but great audio.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting with the good, then the bad. It has amazing presence, audio quality, and one of my favorite parts of the kraken line is the haptic bass, it makes it feel louder and more powerful without being overbearing or too high on straight volume. The control deck is neat, but little more than a gimmick unless you're planning on regularly swapping between PC and console, as everything on it is available from the software options. The headband was far less comfortable than my kraken pro v3, and clamped way harder on the sides of my head, which wasn't ideal as a glasses-wearer. It would be a great option if it were 50-100 dollars cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again! I love the sound quality and that ibcan use it throughout all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Haptics and Sound Quality but Complicated

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them it adds a layer of immersion you cant get from a regular sound system. Only issues it take forever to calibrate(to much freedom) My second gripe is you have to plug and unplug the station everytime you turn your computer or you minor connection feedback in the headphones. Overall Id recommend

    I would recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    Sound Quality=Epic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing, the haptics are so cool. Never liatened to audio like this before

    I would recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 3 out of 5 stars

    Decent headphones, wait for sale imo

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent, but at this price point you can just get professional headphones. Razer software is very complicated and makes troubleshooting/setup/settings annoying. Overall very ehh.. feeling after owning for awhile. The haptics are cool but super specific and niche on when they turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A good pair of headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and nice fit on my ears and they are soft on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older, wired version of this and I loved it. This new version is wireless, easy to setup, and sounds great. Haptic feedback is fantastic, and it’s hard to go back to regular headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming head set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i had the razar kraken v3 pros and they were awesome but then i seen the 4v pros and the sound is even better!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic Headeet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for the price . This headset fits all of my needs.. yes a little pricy but this is an all in one headset to Game on for movies and for your daily music.. i highly recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is head is great. We've tried about 6 different kind and this one by far stands out in a good way.

    I would recommend this to a friend
Sponsored