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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 187 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the Kraken V4 Pro's superb sound quality and comfortable design, praising its immersive haptic feedback and excellent battery life. Many appreciate the convenient retractable microphone and customizable RGB lighting, although some find the headset's cost to be high. The overall experience is described as enjoyable for extended gaming sessions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 187 reviews
  • Pros mentioned:
    Comfort, Haptics

    Rated 5 out of 5 stars

    Razer Head Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the haptic feed back , love the cooling gel around the ears and the control module is pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Best Headseet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give 6 stars i would have. I have owned multiple headsets in the 100-300 range and non of them did but this one did and more. Enough cannot be said about haptic feedback. It really does change the game

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive audio experiences that elevate gameplay. With precise directional sound, comfortable designs for long sessions, and clear communication features, they provide a competitive edge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it especially that part when you pull the trigger you can definitely feel the vibration from shooting it and sharp sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey, but well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Arctis Nova 7x started having trouble and some thorough research, this was the perfect upgrade. Easy plug. Play. And minor adjustment on settings to set up, but, the quality and performance so far has been well worth it. Especially with the ability to now sync all my Razer products together vs multiple plug and connects. I can’t say enough on how worth it this has been as an avid gamer and part time streamer ! It does automatically start with a feedback option on. Go into setting and turn it off unless you enjoy hearing yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! And the microphone works really well and doesn’t sound bad.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this head set to anyone looking to buy it. The haptic feature is cool its like having a boom box on ur head and the strength of the haptics can be adjusted. Also the passthrough feature works really well and can be adjusted from the dock. My only complaint is that the razer software can be a bit funky over all it has a good ui and obviously software updates usually fix the minor problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice build of headphones, and the dock is amazing. I use my PC and PS5 and with the dock being able to change fast in between them two makes it a lot easier. Not only that, being able to pair the headphones to my phone with Bluetooth while listening to the PC/PS5 at the same time blew my mind. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, Perfect fitment. Worth the money. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, fits over the ears and doesn't hurt after hiurs of use.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched some reviews on YouTube about these and some liked, some didn’t, but I love them. The haptics really make movies and music stand out as well as fps shooter games. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerful bass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones ive ever had, the bass rattles your bones. My only complaint is the ear space is less than my last headset and i notice it after a few hours with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I've ever owned. Packed with features and excellent sound. Bluetooth and PC connection simultaneously. They are super comfortable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing they have great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer knocked it out the park.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ive used to date. I've used a ton of different brand and razer has been my go too. The adjustable features is what is the standard on high ends. Haptics on low and adjusted for foot steps and explosions is definitely a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but the haptics get overwhelming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is impressive, especially for music—nice detail, punchy bass, and no distortion. But in gaming, the haptic feedback is hit-or-miss. It starts off feeling immersive, but quickly becomes overwhelming or even annoying in some games. I found myself turning it off more often than using it. For the price, I expected more balance. Still good, but definitely not for everyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    6 Stars if I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headset, I was a little confused at first messing with all the buttons and syncing the bluetooth and regular audio. Still a good option for any system, just be careful with the audio jack cable it is very sensitive about what you connect it to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset afetr an hour of set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this plugged in and worked would be a 5 star product. But had to set up for over an hour. First need system update and restart of pc ok thats fine. Then firmware up date to oled ok. Then headset firmware update. Finally able to use nope the headset want paired to oled had to do this manually. Really should not need to pair this device and look online for how to pair when it cost this much. The updates and firmware i can live with not trying to figure how to pair to oled. But the headset itself does work and sound good after you almost return the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound is amazing i also love the haptics is so immersive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razer keaken pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but doens connect to ps5 vis bluetooth but overall it really is a great headset good audio quality

    I would recommend this to a friend