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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.3 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Kraken V4 Pro Wireless Over-the-Ear Gaming Headset for its superb sound quality, immersive haptics, and comfortable design suitable for extended use. The headset also receives positive feedback for its battery life and appealing RGB lighting. However, some customers have reported connectivity issues and consider the price to be high. Additionally, a few users have expressed concerns about the software and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 232 reviews
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound is amazing i also love the haptics is so immersive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset afetr an hour of set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this plugged in and worked would be a 5 star product. But had to set up for over an hour. First need system update and restart of pc ok thats fine. Then firmware up date to oled ok. Then headset firmware update. Finally able to use nope the headset want paired to oled had to do this manually. Really should not need to pair this device and look online for how to pair when it cost this much. The updates and firmware i can live with not trying to figure how to pair to oled. But the headset itself does work and sound good after you almost return the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I wanted to like these badly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY wanted to like these but there are some issues. Sound quality is decent but not ground breaking. The base station is quality and heafty but the nob on it is hard to grip/turn. I dont know anyone that would interact with it on a daily but then why should you need it? I wear a size 8 fitted so comfort for me was questionable. Your ears go into the cup and the clamp is crazy at least for me. And lastly, the haptics! They were a great party gag for a minute but you will get sick of it quickly. even after adjustments to the force of it, it still grows tired quick. I also had an issue with the left haptic grinding. If these were priced at 250, I could deal with its short comings but at 400, these are dealbreakers to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but the haptics get overwhelming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is impressive, especially for music—nice detail, punchy bass, and no distortion. But in gaming, the haptic feedback is hit-or-miss. It starts off feeling immersive, but quickly becomes overwhelming or even annoying in some games. I found myself turning it off more often than using it. For the price, I expected more balance. Still good, but definitely not for everyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever bought. Has great surround sound and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! And the microphone works really well and doesn’t sound bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are the best I love em the Bluetooth and the range is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They feel great on my ears I have a lot of piercings and have a hard time finding some that don’t hurt my ears and the headphones don’t bother them at all. And I LOVE that they are wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pc use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality pretty decent easy to customize and work on the sound qualities

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Kraken V4 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing, the OLED display helps a lit when it comes to switching audio, haptics, etc.., the quality is unreal it is super comfortable and easy to use, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing they have great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Feel the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its so inmersive... you feel every sound like you be there best cuality ever, easy to personalise.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset, but expensive. sometimes buggy software Synapse would crash from time to time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone is a powerful product, with amazing sound, that immerses you in a space where you listen to the smallest detail and the noise around you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best versatile headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bass. Versatile. Used for playing electronic drums, music, movies and gaming! Excellent battery life and customizability with sound settings.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Razer RGB V4 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer V4 Pro headset has been awesome. The haptics on great for most games except First person. Adds too much sound when your trying to hear footsteps. But you can turn the haptics off and hear great. Only downside is battery life with haptics and RGB on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sounds good to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Haptics aren't overwhelming (but I'd like them to be lol). Comfy on the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this headset and all the amazing settings it comes along with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 Stars if I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headset, I was a little confused at first messing with all the buttons and syncing the bluetooth and regular audio. Still a good option for any system, just be careful with the audio jack cable it is very sensitive about what you connect it to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good quality, and the have been totally worth it if you seek a high experience. They work really well with multiple consoles, for you can change them between devices with ease. For PS5 and Switch 2 are wonderful.

    I would recommend this to a friend