Customer Ratings & Reviews

Whether over Bluetooth, USB or 2.4 Ghz dongle, one thing is for sure, these things can put out some sound. I usually find myself trying to boost audio on some headphones, as they just don’t sound loud enough. These on the other hand I’ve actually had to use the volume knob to turn them down as they are louder than I can handle. They’re pretty comfortable as they hold snug to my head, but they might not sit well with a small head as they are on their shortest setting with my big head. They have a lot of extension which you would have to have an abnormally large head if you were to need that, just you can’t make them any smaller and if they set off the top of the head any, they start to lose that confort pretty quick. You can have these connected by the hyperspeed 2.4Ghz dongle and Bluetooth at the same time and swap easily between them with a double tap of the mode button. However, if you are wired it is wired only. Also, sometimes it will have issues if it is connected by 2.4Ghz and you expect it to connect to your Bluetooth device, but it won’t connect until you double tap the button to force it into Bluetooth mode for a moment. Now, this does allow you to swap between them and it will interrupt the 2.4Ghz connection if a call comes through, but it is one or the other. Sometimes, it also has a tough time swapping back to the 2.4Ghz automatically, with all kinds of interesting sounds till it gets back to full audio. The Razer Synapse and Croma software for PC is where you get to customize things, like EQ and mic audio as well as the coloring of the 9 LEDs on the sides. I feel the software is essential though, as the microphone audio, according to people I was playing with, sounded cheap and tiny, till the software changed things. However, I feel like the software and enabling THX spatial also caused too much traffic for the connection and constantly caused audio distortion. Especially when I am in audio chat and playing a game. I can clearly hear a difference when it is connected by USB though. When I disabled the audio features, the distortion went away for the most part. There were still occasional interruptions, which could just be 2.4Ghz congestion as well. Also, the LED lights are neat, but their color just does not seem to match what you pick. They always seem to be like a pastel version of the color as it is diffused. But, unless you are streaming and want to show off the Razer logo, there isn’t much purpose for them. Unless, you know, the RGB’s make you pro! Overall, the 70 hour long battery life, without the LEDs on, the loud clear audio, better while wired, and the option to do 2.4Ghz and Bluetooth with the push of a button is nice. However, I am a little disappointed in the 2.4Ghz connection. Plus, the very strange and somewhat disturbing sounds it makes trying to swap back to the 2.4Ghz after a Bluetooth call makes me want to take off the headphones before it happens.

The Razer - Kraken V4 Wireless Gaming Headset with 9 Zone Chroma RGB – For PC, Mac, PS5, Nintendo Switch, Steam Deck, and Smartphone in black, are by far the best headphones I have ever used. I'ver gone through many over the years, and for hands down sound quality, these excel in every way. I used these on a PC for gaming and tested them on over a dozen different games. Each game was superior with these in terms of sound. Sound quality was balanced in every way. Bass was plentiful, mids came through clear, and the highs were crystal clear but not overbearing. Dialogue was realistic in every game I tested. Sound effects were near authentic and replicated perfectly. I still have a few other brands of headsets and switched back and forth between these and those while playing to compare the sound. Each time, the Razers were superior. Two of the brands I own were double the price to boot! Being wireless was so nice. Not having to deal with cables and getting tangled all over. I played all day long each time and never missed a beat. I detected near zero latency. The best I have experienced. I honestly can say these are hands down the best headset I have ever owned. I am super happy with them and they are an awesome buy in every way. Construction and design are top notch in every way. There are a must for any gamer on any format or console or PC. A clear winner!

I was really excited for these. I heard good things about the Razer Kraken and the first thing I noticed was how tinny everything sounded. I have a pretty decent soundbar and woofer at my house. It sounds full and rich, as soon as I switched to the headset on my PS5, I noticed how much it sounds tinny and lacks bass and the fullness I’m used to. I attempted to connect it to the “Razer Audio” app and it didn’t connect. I wasn’t able to adjust the EQ from the mobile app at all. When I tried to connect it just wouldn’t find it despite having a successful connection to my iPhone. When I did a manual search for it, it wasn’t found. Looks like V2 “Kitty” versions are compatible with the app, but not V4. I connected the headset to my gaming laptop and tweaked the EQ there to give it a more fuller sound using “Custom” because the Game, Movie, and Music presets are not good IMO especially with THX enabled. In stereo it’s not as bad, but then I worry I’m not getting 3D effects for movies and gaming. After adjusting the EQ, it saves the setting for PC and PS5 in the custom preset which is nice. Giving it a little more lows and mids did improve the audio fullness for me, but it still wasn’t quite up to what I’d want. It does have good positional audio, in Call of Duty I was able to feel confident that I could locate footsteps on my PS5 and Call of Duty on PC. During a gaming session my wife called me and the game audio paused and said “Incoming call” which I was pleasantly surprised by. I answered the call. It muted the entire gaming sound for the call. I asked her about the audio quality of the mic and she said it sounds more scratchy than my ear buds. I then got on a discord call with a buddy of mine on PS5 and he said it also sounds somewhat more scratchy than he’s used to, but not bad. I was able to improve the mic quality using the mic settings and EQ in the Synapse software however and using some ‘enhancements’ that the app provides. The lighting was nice, but I ultimately just turned it white instead of RGB and left it there. I don’t know if I appreciated the lighting effects compared to their other products. I found it interesting there’s two audio devices, one “Game” and the other “Chat” which didn’t seem to change much for me in the sound profile, but perhaps I don’t know the purpose of them. Lastly, the comfort. I used these for COD, Throne and Liberty, XDefiant, and Final Fantasy 16, and my ears eventually got hot, and a little uncomfortable after some time. It wasn’t bad, but I think they’re clamping force was a little too much on my ears. The passive noise cancellation was not bad either. Using the mic side-tone I was also able to hear myself talk which was nice, but it also picked up other audio. However turning on the mic noise cancellation helped. Overall, I don’t hate them but the out of the box experience is not good and requires a lot of tweaking to get them decent. The reason why I’m giving them four stars is because I didn’t enjoy them out the box and it REQUIRES a PC to adjust the audio rather than just using the app, and the mic wasn’t as good as I had hoped. I do enjoy the mic retractability, but the sound from the mic left much to be desired. But since I did ultimately enjoy it after tweaking it, I bumped it from three stars to four. I really do wish it was a plug and play type of experience though. There was no firmware update either out the box which is a plus and a miss I think. They could fix a lot of these by changing the default state out the box for their users. I recommend it if you’re willing to take the time to adjust the settings to your liking which there is plenty of.

I traded in my kraken V3 pros for the V4 and wow what a mistake that was. To start with the pros the V4s are lighter with some great LEDs on the ears. Comfort is great which is one of the reasons I buy razors. Sound is alright but with the razor synapse software you can tweak the EQ. The retractable mic is neat so when your not using it its not in the way. The wireless dongle is type c and much smaller than the traditional usb. The range is great I can walk around most of myhouse even downstairs with no cutouts.Now for the cons. The bass is no where near comparable to the V3s even which EQ tweaks. Material appears cheaper and more fragile. The headset narration is very annoying, i dont need a voice in my ear telling me i muted my mic or switched the presets especially when it mutes all other sounds which can be problematic in game. There is no 3.5mm jack so i can use the headset for xbox anymore as compared to previous razor headsets. And for the biggest con of them all, the microphone quality is absolutely atrocious, i would compare it to using a kinect on xbox as a mic. The mic sounds horrible, every person i play games with says I should go back to my old headset. It pick ups every sound in the room and if you have mic monitoring on there is a constant static noise you hear. There no way to adjust this in the synapse sofeware besides a few presets they have but it doesnt do anything. As soon as i get time I will be returning these and finding a new headset brand. Its astounding to me that razor made a great headset (V3) and ruined it.

Omg I don't even know where to start. I love this headset so much! It's life changing. The surround sound with movies and gaming is so amazing. You literally hear everything it's so awesome. The beats on music go pretty hard if you like heavy metal, and rap like myself. You can customize the settings to your liking and adjust according. They're really comfortable as well. I wear them for 10+ hrs sometimes. I know right? We're all thinking it...what a nerd. These truly are cool though. They give you the ability to listen to music, hear your game, and discord all at once. As long as you adjust your volume for each accordingly. I would highly recommend these headphones.

Wireless works great on PC. The sound is pretty top notch and it is very nice. However, I was very disappointed with the connectivity issues on PC. audio sometimes glitchy and splotchy, randomly cutting out. Also, this headset is terrible for console gaming, It was promoted for Switch, playstation, etc. But it does not connect wirelessly to xbox which is very frustrating

The headset itself is high quality and worth the price tag. I have recently done some shopping around for headsets and I ultimately decided to stay with this one, the sound quality is slightly a cut above slightly cheaper headphones, as well as the comfort of the headset (I have big ears and require large ear cushions for extended use, I have been using the razer kraken series for years for this reason) being better than most others as well. One issue with the headset is with the accompanying software, razer synapse has long been frustrating and annoying to use and using synapse with this head set is no exception.

Great sound, comfortable, and long lasting battery

First let’s start off by saying the packaging on these are great! Loved the experience opening it. Comes with everything you need to connect to usb a usb c. Overall I thought they were comfortable and had great integration with Razor products. The rgb lighting is super cool. I used to have A-50s that I bought like 5 years ago. These beat them by lots of categories. But I felt the sound wasn’t as immersive as I would like to get from premium gaming headsets from Razer. So I ended up returning them. The model above these have a new tech that vibrates with the sounds of the game. I want to save up for those.

Fantastic sound quality. You need to do some tweaking (don't bother with game mode in synapse) to make it sound better but even out of the box it isn't terrible at all. Very comfortable and I prefer this over the pro version because the pros get too hot when I am wearing them for long. Battery life is GREAT. Seriously I have charged it once since getting it and with RGB on and wireless I've played at least 20-30 hours without battery concerns.

Good quality headset. Convenient retractable microphone. Mesh headphones are comfortable and don't get hot like leather, good for long sessions. Lots of customizability for microphone and audio. Cool lights if you like that.

These headphones are great. Sounds amazing. Very comfortable and light. The RGB lights are cool. Being wireless comes in handy. No more tangled and tripping over cords.

I wanted to get a top TOP tier headset that was was part of the Razer family. This headset more than exceeded my expectations. I read some of the reviews and I wasn't really sure I made the purchase on an uncertainty. From the moment I put it on that began to change. Great weight, premium sound fantastically tuned drivers that work in sync with it with out the customized software. You can tell it's been tuned for premium gaming sound and music and even movies. Its nice to not tweak any settings and just be able to plug and play. If your debating it's better than pretty much all the other headsets and even some of the top tiers. I've tried them out and still went back to this one.

I have been playing Helldivers 2 with the headset and it has given me solid performance. The headset has versatile connection options: wireless radio, Bluetooth and wired. It's easy to switch from Bluetooth to the wireless radio, and the option to go wired is good to have. The 40MM driver gives good performance in terms of audio clarity and overall performance. The THX spatial audio technology works pretty well in the game, but somehow, it’s not that truly impressive. Microphone performance is great as people don’t have problems hearing my voice. So, in terms of gaming performance, the Kraken is a great headset. Another thing that I like about the headset is the retractable microphone design, which makes it easier to store the headset. The overall design, however, is unmistakably geared more towards younger generations with flashy LED on the earcups. Also, there are cables visible connecting the headband to the earcups, which I find quite unappealing. This headset is a solid choice for those who want to use it for gaming. But you might hesitate to use it outside your gaming room as a regular headset.

Comfortable to wear, sound quality is great. The sidetone register on the mic was the only part of it that was a little bit of a letdown for me

In my opinion, the microphone quality, Bluetooth integration, and game/chat mixer implementation drag down what seems like an otherwise solid product. I have no problems with the audio quality, build quality, or comfort at the $180 price point; if it just had a better mic, or the same kinds of feature implementation that you can find on the Astro A50 X or SteelSeries Arctis Nova 7, this would be an easy recommendation from me. Complaints/Problems: - The microphone is below average (especially compared to the Blackshark V2) - Mic monitoring is nearly worthless because it’s not loud enough, clear enough, and produces non-stop static - You cannot use Bluetooth and in-game audio at the same time like you can with the A50 X and Arctis Nova 7; you can only use one at a time - The game/chat mixer was poorly implemented, and Razer could have made it easier to use, 100% Pros: - Audio quality is solid for 40 mm drivers. Size isn’t everything apparently. - Amazing level of adjustability. These should fit everyone’s head. - Cushion material is nice if you like the SteelSeries 'AirWeave' style Overall, I don’t think this warrants a “stay the heck away from it,” but I do advise caution for anybody expecting similar features to something like the A50 X. It's hard to justify owning these as the mic quality and game/chat mixer issues basically prevent me from using them when gaming with friends.

Good Heatset, battery lasts all day (as of 3 months of ownership and charged every night), good mic quality, somewhat problematic software, good quality sound (7.1 surround and THX sound are behind paywalls). works well, around 20-30ft range from dongle

Sound quality is great. Comfortable while wearing them and battery seems to last a decent amount of time.

So far I'm very happy with this headset. The sound is great. I like the auto transition between the bluetooth and wireless. When my computer sound stops it will play what i have going on my phone. It blocks outside sounnld well and the battery lasts a good while.

Honestly I would say good for the price, It's weird that Razor went the route of USB-C but they give you a cord that can quickly convert the USB-C to Normal USB just seems a little redundant. The Mic being able to slide in and out is nice, but it almost seems like a weak point down the road. Sounds quality is good very clean 7 to 1 is always nice. The Battery life is amazing I think avg. without charging the headset and when I do get to use it Time usage added up to almost 3 days of use maybe even a week before it Alerts you to low battery. Still the Razer Apps that can come with Razor products are still fairly glitchy but the color can all be changed around, Also the ear muffs are so soft much better than the Kraken 3. Overall I would say the headset is good and I would Recommend.