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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the Kraken V4 Wireless Over-the-Ear Gaming Headset's sound quality and comfort. Many appreciate the long battery life, lightweight design, and retractable microphone. However, some customers have expressed concerns about connectivity issues with PCs. The RGB lighting and USB-C connectivity are also appreciated features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 188 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Kraken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head set only problem i jabe is when charging it makes it hard to re connect to discord or volume on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is really good, only bad part is that in some games that use voice chat, the mic can sometimes echo. Depending on the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is quality is good and Bluetooth set up was easy. Battery life is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Kraken

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect if you work or game with your significant other or friends. They are noise-canceling, so there isn't any overlapping noise. Comfortable and lightweight. I'm very happy that I went with the Kraken.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the same headset from Amazon and was very displeased with because it did on work as said in the advertisement and they would not take it back,(long story) and even when I contacted Razer about the way it was working, they said that in order for me to have them look at it, I would have to send them the headset at my own expense plus pay them the same price when I bought it. (long story) so that's why I bought these at Best Buy and do not have a problem with this wonderful produce.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound immersion, comes plug and play with 5 preset sound settings. So you don't have to be an expert to use them. Plus endlessly customizable for those 5are

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable to wear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft padding around the ears, extremely easy to use. even figured out that the microphone doesn't need to be extended to be used. I will say that i wished the RGB ability came through when wired in, instead of just when Bluetooth connected but that's just a minor thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough, would buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset... It's super light weight... Dont bother with the mic Great distance w/ the 2.4ghz adapter **Heads Up** This does not work w/ the Razer Dongle Utility so you can't combine it w/ the hyperspeed dongle that ties in the rest of your razer peripherals

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Love how it sits in my head and the noise cancelling is amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones! The colors are bright and vibrant, the 2.4ghz connectivity works fantastic, and ear pads are extremely comfortable. Not to mention, the entire mic retracts into the headset! 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Multi-platform gaming headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my nephew to use on multiple gaming platforms/consoles. User friendly and the sound quality and options to adjust the settings to maximize the available sound options is well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good BUT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset but mic not that good and not having haptics feedback just doesn’t work $180 bucks. Game/chat balance is not easy to use once you have to hold the button for a few seconds to switch the volume scroller. Audio is similar than black shark v2 which has a very good mic for just $89 right now on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and had all the functions I wanted. However, the weight is very heavy, causing bother to my neck, and the padding seemed too hard because it hurt my head after short use causing headaches as well. I persevered for about a week before giving in and returning for a different brand, which was disappointing because I wanted it to match my Razer mouse and keyboard. Oh, and all the Razer apps are overwhelming at this point, maybe it's time to streamline? Even two settings for the color and the sound interere with apps that access the same settings for different things so you have to disable one. It's quite burdensome now and not user-friendly by any means.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headset are amazing. Primarily purchased them for the RGB but the sounds is really good. Razer interface makes all their products worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good overall really good headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice comfy and sounds nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy and nice I am glad I got them, sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great pc headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean headset. My favorite for the pc. Very comfortable and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor for life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg do I love razer Everytime I go to Best buy and I see the new product razor makes i have to upgrade there's probably better headsets out there but I love razor products regardless of quality I love the design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds crystal clear fits amazing no sliding or moving around soft around the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade on the V2 and I find anything is better, to include sound quality and direction from games. A small but necessary addon was a voice letting me the headphones were powering on or off. I found this very convenient. If you have a similar razor headset and looking to upgrade, you find it worth it with these headphones.

    I would recommend this to a friend