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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V4 Wireless Over-the-Ear Gaming Headset, particularly its sound quality and comfort. Many users also appreciate the long battery life and the aesthetic appeal of the RGB lighting. While the retractable microphone, lightweight design, and USB-C connectivity are well-received, some customers have reported connectivity issues with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 215 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is quality is good and Bluetooth set up was easy. Battery life is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones is excellent, and they’re comfortable enough for regular use. However, the plastic build isn’t very durable, and heavy use could eventually lead to an ear cup breaking.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Kraken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head set only problem i jabe is when charging it makes it hard to re connect to discord or volume on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has many customizations. Easily starts working with multiple devices without setup. Mic is easily concealable but is clear when recording or in voice chat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable to wear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft padding around the ears, extremely easy to use. even figured out that the microphone doesn't need to be extended to be used. I will say that i wished the RGB ability came through when wired in, instead of just when Bluetooth connected but that's just a minor thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, be sure to research

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is i wish i researched. You cant change the software or turn off the colors without a pc. Otherwise amazing headset, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headset are amazing. Primarily purchased them for the RGB but the sounds is really good. Razer interface makes all their products worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is really good, only bad part is that in some games that use voice chat, the mic can sometimes echo. Depending on the volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough, would buy again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset... It's super light weight... Dont bother with the mic Great distance w/ the 2.4ghz adapter **Heads Up** This does not work w/ the Razer Dongle Utility so you can't combine it w/ the hyperspeed dongle that ties in the rest of your razer peripherals

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good BUT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset but mic not that good and not having haptics feedback just doesn’t work $180 bucks. Game/chat balance is not easy to use once you have to hold the button for a few seconds to switch the volume scroller. Audio is similar than black shark v2 which has a very good mic for just $89 right now on sale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    VERY GOOD HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of if not the best wireless headset I have ever used. if comfortable and its very well done

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Kraken

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect if you work or game with your significant other or friends. They are noise-canceling, so there isn't any overlapping noise. Comfortable and lightweight. I'm very happy that I went with the Kraken.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Multi-platform gaming headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my nephew to use on multiple gaming platforms/consoles. User friendly and the sound quality and options to adjust the settings to maximize the available sound options is well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great pc headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean headset. My favorite for the pc. Very comfortable and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset, great connection and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds crystal clear fits amazing no sliding or moving around soft around the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice comfy and sounds nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy and nice I am glad I got them, sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound immersion, comes plug and play with 5 preset sound settings. So you don't have to be an expert to use them. Plus endlessly customizable for those 5are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade on the V2 and I find anything is better, to include sound quality and direction from games. A small but necessary addon was a voice letting me the headphones were powering on or off. I found this very convenient. If you have a similar razor headset and looking to upgrade, you find it worth it with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perferct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a prettu comfortable headset and it has good sound quality.

    I would recommend this to a friend
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