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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V4 Wireless Over-the-Ear Gaming Headset, particularly its sound quality and comfort. Many users also appreciate the long battery life and the aesthetic appeal of the RGB lighting. While the retractable microphone, lightweight design, and USB-C connectivity are well-received, some customers have reported connectivity issues with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 215 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones! The colors are bright and vibrant, the 2.4ghz connectivity works fantastic, and ear pads are extremely comfortable. Not to mention, the entire mic retracts into the headset! 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor for life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg do I love razer Everytime I go to Best buy and I see the new product razor makes i have to upgrade there's probably better headsets out there but I love razor products regardless of quality I love the design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are the tops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is great. Good sound, good mic and comfy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good overall really good headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Love how it sits in my head and the noise cancelling is amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid gaming headset for the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming but not the best either. The build quality is fair but other then gaming they are solid. When it comes to music it's decent.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sound quality

    Rated 5 out of 5 stars

    Pricy but great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset I am very happy with the sound and lights.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and had all the functions I wanted. However, the weight is very heavy, causing bother to my neck, and the padding seemed too hard because it hurt my head after short use causing headaches as well. I persevered for about a week before giving in and returning for a different brand, which was disappointing because I wanted it to match my Razer mouse and keyboard. Oh, and all the Razer apps are overwhelming at this point, maybe it's time to streamline? Even two settings for the color and the sound interere with apps that access the same settings for different things so you have to disable one. It's quite burdensome now and not user-friendly by any means.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent headset! A must buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this headset because of the comfort and excellent sound quality I receive from it. I wear glasses on a normal basis and some headsets are uncomfortable after use for awhile. This headset can be worn for multiple hours very comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a way better improvement than the Razer Nari. The sound on these are better and they’re lightweight not too heavy on the head. So far no issues with Bluetooth connection or battery the battery is really good for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good Big Brand Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razor continuously improves upon their design with each new version. V4 seems to have better sound quality than the prior gen. Over all very pleased with this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great. We found them to be comfortable for long term use, but they occasionally disconnect after restarting the PC in wireless mode.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little difficulty connecting with my PS5 but other then that I like it and I wish the mute button was on the mic but I think I’m just used to having that with my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor Kraken headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great sound Bluetooth is easy to use and pretty durable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, works great!!! Super comfortable!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality headset. Sound quality is very good and clear. Fits comfortably around my ears. Noise cancelation is average.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset because my old one was startinf to mess up, and the minute i set it up, and ran my first game, the difference in audio quality was like night and day from my old one, even when my original one was brand new, it couldnt hold a candle to how good this headset is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints everything works good only issue i have is the THX spatial audio only really works when plugged in but still sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second pair and they are great. I would most definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, audio quality has been great so far and the wireless connection works great, I have always liked Razer products and this headset was a great no nonsense upgrade from the older Razer headset I have been using.

    I would recommend this to a friend
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