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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 180 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the Kraken V4 Wireless Over-the-Ear Gaming Headset's sound quality and comfort. Many appreciate the long battery life, lightweight design, and retractable microphone. However, some customers have expressed concerns about connectivity issues with PCs. The RGB lighting and USB-C connectivity are also appreciated features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 180 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. He’s big fan of these headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, but my previous experience with a Razer headset was the Razer Nari, and they were amazing for the same price as this ones. This krakens does not have the hipatic sense, and the sound is not to top notch, is okay for someone just starting at gaming, also, the synapse software gets painfull sometimes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS5 user

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using on PS5, works great, sounds great, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Razor headset, replaced my old Steel Series Junk headset that the hinge breaks because of a Design flaw they refuse to fix.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Annoying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using for PC exclusively, do not get. Will continuously switch from Bluetooth to the dongle you plug into your desktop, even if you don’t connect with Bluetooth. Will randomly disconnect. Computer will ignore it if any other audio devices are around. Also, since the microphone isn’t removable; it will steal audio if you have a stand alone mic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    reveiew

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but over all quality doesnt seem as the older versions that had meta parts 7/10

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but has annoying Narrator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset a bit ago and i do really like it but it has a major problem that makes me regret getting it. It has a Narrator that does a voice over of the actions you take. “Mic Off”, “Mic On”, “Power On”, “Power Off”. The power ones are not a big deal but the mic status is extremely annoyiny. On top of repeating your actions it also temporarily mutes all audio while it voices the action. Its extremely annoying. Cant find anyway to disable it through the razer software and im someone that mutes pretty consistently so hearing it constantly as well as not being able to hear during those couple seconds is exteemely annoying. If you dont mute a lot or dont really want it for the mic aspect of it its a great headset but otherwise honeslty i would go with a different headset that doesnt have this issue. At least not unless they remove this annoying “feature”.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent surround sound, extremely comfortable.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones! They are simple to setup, have great audio quality, and they are really comfortable to wear. To connect to my computer, I first used the Bluetooth connection. There were no issues with the pairing process. I just had to hold the power button first to turn on the power, then enter pairing mode. The headphones have a voice that advises their status. The Razer software allows calibration for the spatial audio, adjustment of the EQ settings, and offers a demo video to test the capabilities. The headphones are extremely comfortable to wear. My big ears fit comfortably in the cups without being compressed. They seem to be fairly breathable, so my ears are not sweating. I can move my head in all directions and walk around my home without worrying that the headphones are going to fall off my head. They sit comfortably, but still hug my head and stay put. When walking through my home, I can confirm that the range of the headphones in Bluetooth mode is comparable to all of my other Bluetooth devices. My absolute favorite feature is the retractable microphone. Other gaming headsets have mics that are detachable. I have a habit of losing them, or being unable to find them when I really need them. With the mic retracting into the headset, it won’t be lost. I am really happy with the sound quality of the mic. It is crystal clear with a wide frequency range. When the mic mute button on the headphones is pressed, a red light activates on the end of the mic, making it obvious that the mic is muted. Speaking of lights, the exterior of the speakers have lights that cycle through colors in a spiral pattern. It is not obnoxious, but they still look nice. So far, battery life is excellent. I have been listening to music for multiple hours and the battery is still above 90%. The headphones are charged via USB-C and include a high-quality USB-A to C cable. They also include a USB-A to female C cable for the wireless dongle to plug into. This can be great, both to extend the range by raising the height of the dongle, but also to keep it away from other USB 3.0 ports that tend to cause interference for wireless dongles. Last but not least, audio quality is as expected for higher-quality headphones. The trebles are crisp, and the bass is present but not overwhelming. I listened to a variety of my favorite game and movie soundtracks that test the range of the headphones. They pass without any issues. When the THX Spatial Audio is turned on through the Razer software, I am impressed. There is an obvious difference between stereo and surround sound. After experiencing the surround sound, I am not sure why anyone would choose stereo. I would definitely recommend these headphones to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rgb not working on ps5. The mic quits working when receiving a phone call on bluetooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but terrible funtions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming sound is great but the constant narrator for every button push is annoying. I also have to reset my mic every time I power it off/on. Needs some updates

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Works pretty well on ps5 as long as you download synapse 4 on your pc and set it up first. Otherwise it’ll be default

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this headset.. the retractable mic is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actially that good, I highly recommend this headset

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razer brand is my favorite when picking gaming peripherals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming. It works great for what I needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAZER-Kraken V4 Gaming Wireless Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this piece! Perfect for my gaming experience! Best Buy is my store ! Good luck on your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone for gaming/movie/music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with many mode that you can modify it to. There’s button dedicated to changing mode on the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newcheadset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with more features then i was expecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my boyfriend and he loves them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few months out and already having multiple issues with this expensive headset. Ringing in output audio, connectivity issues, etc.

    No, I would not recommend this to a friend
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