Customer Ratings & Reviews
- Model:
- RZ04-05170100-R3U1
- |
- SKU:
- 6586394
Customer reviews
Rating 4.2 out of 5 stars with 204 reviews
(204 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the Kraken V4 Wireless Over-the-Ear Gaming Headset's sound quality and comfort. Many appreciate the long battery life, lightweight design, and retractable microphone. However, some customers have expressed concerns about connectivity issues with PCs. The RGB lighting and USB-C connectivity are also appreciated features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Release the Kraken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son and he loves it! He says that its super comfortable and was easy to set up. He likes that it can pair his phone too!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 1 out of 5 stars
An embarrassment of a headset by Razer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Short story is this headset is awful. Sure the audio when listening to music/games is alright but the mic is one of the worst I've ever owned. Downright probably the worst mic I've ever heard in all of gaming. For something that came out in 2024 this is just beyond pathetic. Stay away from this headset. I strongly recommend the Blackshark V2. You can snag a wired version for only $50 and it's infinitely better than this overpriced $180 headset. More to say about it down below if you're interested. ---------------------------------------------------------------------------------------- I'm a Razer fanboy at heart and I've enjoyed most of their products. The keyboards are great, the mice are solid and the headsets have been sweet. Well, except for this one. I was excited to move to the Kraken V4 since my older headset is the Blackshark V2 pro. I really loved that headset but I figured it was time for an "upgrade". The sound from the new Kraken is great when listening to music/gaming. Everything sounds clear and the surround sound is a neat feature. However, the Kraken V4 mic quality literally sounds like a single ear piece mic from the Xbox 360 days. It's absolutely dreadful. If you're comparing a modern day headset microphone released in 2024 and it's comparable to a mic that was released in 2005 something is horribly wrong. I've done multiple tests across many different applications and they all sound the same. Muddled, full of static and the built in gain is off the charts. I can hear my mouse click when the headset is a good three ft away from me. It picks up EVERYTHING that is around you. Noise cancellation software can't fix it either. I tried to fix the dogwater mic audio and I am returning it the day after I purchased this. It's just a lost cause. An absolute embarrassment on Razer's end. Razer is one of the big PC gaming equipment companies but this microphone is absolutely pathetic. I paid $180 for a headset where the audio from the mic sounds like I have the microphone down my mouth breathing heavily into it. Stay far far far away from this product. I would much rather use my damaged Blackshark than touch this Kraken again. Don't let Razer fool you bragging about all the "neat features". I would strongly recommend the Blackshark V2. The audio sounds about the same compared to the Blackshark V2 and the mic is about as good as it can get. The Blackshark mic sounds like you're talking right in front of someone and the mic barely picks up any background noise straight out the box. No other applications required. Funny enough the built in headset mic is the best I heard ever. It's everything you could ever ask in a headset microphone. Plus you can get the wired version for only $50. I'm sure the mic quality is about the same as the pro version I own. Very impressive for a built in mic. If I could give this Kraken headset lower than one star I absolutely would. I just can't overstate how awful this product is. I'm ashamed that the company I'm a fanboy of puts out products like this sometimes. Makes me want to switch to another brand like steelseries. Just had to rant about how absolutely pathetic this headset is. The great sounding audio absolutely does not justify the horrendous mic quality. Asking $180 for this is criminal. Razer dropped the ball on this one. Honestly this product just killed my mood after having a rather good day.
No, I would not recommend this to a friend Rated 5 out of 5 stars
They work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the last headset i bought. The last one i bought broke after 3 days.
I would recommend this to a friend- Pros mentioned:Rgb lighting
Rated 5 out of 5 stars
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wireless headphones and like the rgb lighting. My son got the wrong ones and first exchanged for these and he likes them perfect for his needs.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Razer headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good sound some Times they disconnect but after and update no more of those issues good battery last me several days
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headset, great connection and great sound quality
I would recommend this to a friendRated 5 out of 5 stars
Gaming Headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset for gaming. lightweight. easy to install.
I would recommend this to a friendRated 5 out of 5 stars
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the second headset by Razor. They make great products. I have several other products by them. They have great customer service.
I would recommend this to a friendRated 5 out of 5 stars
Good video game headphoens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video game headphones but they're heavier than they need to be.
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, highly recommend easy set up and comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Bungled implementation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start, the sound quality on this headset is very good. The problems I have are the audio ducking with a completely unnecessary voice over of "Mic off" or "Mic on" is ridiculous. The retractable microphone stopped fully retracting within a few weeks of usage. Also frequently after un-muting my microphone won't pick up any audio from me. I'll be returning this and getting something different.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Razer Kraken V4 Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall headset and best price from best buy.
I would recommend this to a friendRated 5 out of 5 stars
the goat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best, the D.O.G, razer GG, full MVP, 2025 GOALS
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Upgrade from my previous headset!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset has been very comfortable with fantastic battery life. Works well for both work calls and gaming!
I would recommend this to a friend - Pros mentioned:Battery life, Microphone, Rgb lighting
Rated 4 out of 5 stars
Stylish, Comfortable, and Immersive
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Razer - Kraken V4 Wireless Gaming Headset comes in Razer's signature black and green packaging. Unlike its predecessors, the Kraken V4 is fully wireless, with a USB-C dongle for 2.4 GHz connectivity, a braided USB-C to USB-A cable, and a USB-C to USB-A adapter. Design-wise, the V4 has large, foam-padded ear cups covered in breathable mesh fabric, making it comfortable for long sessions. It's all plastic, which makes it lighter but perhaps slightly less sturdy, although the overall build quality feels very solid. The headset offers wireless connectivity via 2.4 GHz, a Type-C dongle, or Bluetooth, and wired connectivity through a USB Type-C cable. It features Razer TriForce Titanium 40 mm drivers and a retractable unidirectional Razer HyperClear Super Wideband microphone. The battery life is up to 35 hours with RGB enabled (70 hours without), and it weighs 350 grams. Additional features include Razer Chroma nine-zone RGB lighting, THX Spatial Audio, and on-board audio profiles. The fit is pleasant and lightweight and the clamping force is balanced. The ear cups swivel for a better fit and a smaller profile for storage. The RGB lighting, controlled by Razer Synapse, is customizable but the software can be resource-heavy and unstable. The sound quality of the Kraken V4 is good. The 40mm TriForce Titanium drivers deliver clear, rich audio with a good balance of bass, mids, and highs. Whether you're gaming, listening to music, or watching movies, the sound is immersive and detailed. The THX Spatial Audio feature enhances this experience by providing a surround sound effect, making it easier to pinpoint in-game sounds like footsteps or gunfire. Unfotunately, in what I believe is a rather cheap move it does require you to pay a seperate license. A 15 day trial is included to try it out to see if it's worth it or not. The microphone is flexible and retractable, providing usable but not partiuclarly good. You can mess with the software and make it a little better, but the voice sounds like it's coming from a tin can. It's usable for gameplay, but if you want to record gameplay commentary or use it for streaming or vlogs, you'll be much better served with a better, seperate microphone. Overall, the Kraken V4 boasts a sleek, stylish, and comfortable design, with easily customizable audio and RGB settings. The microphone quality is up to par for game communication, but is lacking for any other use. It offers multiple connectivity options for different platforms (though stay clear if you want to use it on an Xbox; it's not compatible) delivering very good sound quality with its 40mm drivers and offers impressive battery life, making it a good choice for gaming despite some software quirks.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and very comfortable when wearing it for 7+ hours
I would recommend this to a friend Rated 5 out of 5 stars
Kraken released
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great coming from the original Kraken. It is connected via usb c.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing clarity. Sounds amazing. Light looks supper cool
I would recommend this to a friend Rated 5 out of 5 stars
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son. He absolutely love them. Great product!
I would recommend this to a friendRated 5 out of 5 stars
BUY THIS ASAP
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, it’s a great headset and my son loves it for his PS5.
I would recommend this to a friend










