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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the Kraken X Wired 7.1 Surround Sound Gaming Headset's exceptional sound quality and comfortable design, even after extended use. Many appreciate its affordability and lightweight nature, finding it compatible with various gaming platforms. However, some users have noted issues with the microphone's reliability and occasional low volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer, 'nuff said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, as are most of Razer's products.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT FOR THE PRICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing more to say than that it is amazing for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, good price my kid just liked very much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sound is great! Yah it’s good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for my gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my gaming...all my friends can hear me well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so skeptical to buy these at first but once I got them I haven’t been able to put them down !! I’ve only used the standard Xbox headset but these razer headphones are amazing. You can notice the material is plastic but the quality still looks good !! Got these on sale but for $50 it’s definitely worth it. I don’t need anything fancy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good am very happy with this i will tell any

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & sorround sound one of the best in the game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light and Powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound with decent mic. Comes with Razer Surround code.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they work magic in my ear forever will bug another one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, made of good materials. Very nice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nixe for teenagera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great teenagers. Great headphones affordable Great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, easy to use and even better on sale

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Oh they got to kracken allright

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say that I own Razer products and thought I should also go for a matching headset. The construction of these headphones was good but has its downside. The headband fits comfortably and wasn't too snug. The ear cups had that luxurious, soft, and cushiony feel but after a while, my ears would steam up (maybe its not so much of a bad thing since it served as a reminder to get away from the computer for a bit). Now for the sound and mic....the sound is average, as to be expected from the price point. Its not bad, but also not the most remarkable. The mic left MUCH to be desired. I've had cheaper $25 Logitech backup headsets that delivered clearer voice output than these. I got on Discord with my friends to get their feedback and they all said that my previous (Logitech) one sounded clearer...which made me laugh and thought wtf (yes, I asked if they were trolling but they all said they weren't). Now for the kicker...I resorted to using my Razer Seiren Mini as a mic instead since the mic on this one died out about 7 months from purchase. I figured that ok no biggie, at least the headset had held up and frankly, they were too darned comfortable to replace so I kept using them. Soon as they went 2 days AFTER the warranty WHAM...dead. I almost wanted to dig up the box to see if there was a note that read "These headphones will self-destruct 2 days after your warranty lulz". So that is my experience with Kraken. There are better options out there for $60 so do your research and good luck!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset would reccomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great it has a good mic, sound quality and looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay this is a very good headset, and comfy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the nephew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the nephew and his PS4 gaming as his other headset broke. The Kraken headset series is a decent product and a good value when it's on sale. The noise cancelling feature at this price is especially useful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has enjoyed the headset while gaming. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to play fortnite and couldn't be happier. Work great!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headset! Works really well and is lightweight.

    I would recommend this to a friend