Customer Ratings & Reviews
- Model:
- RZ04-02890100-R3U1
- |
- SKU:
- 6342891
Customer reviews
Rating 4.4 out of 5 stars with 3379 reviews
(3,379 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Kraken X Wired Gaming Headset for its exceptional sound quality, comfort during extended gaming sessions, and reasonable price point. While some users have concerns about its durability and microphone quality, many find it to be a great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfortable, Sound quality
Rated 3 out of 5 stars
Material is terrible
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really a review person but I feel you all should know about my experience with the Razen Headset. Let start with the pros, Pros: Great sound Comfortable Easy mute Extendable attachment cord Cons: Material (the plastic has to be 3D printed, one small tap and they crack until the hed set is in parts) I know that there is only one con but it is a major one. I had to but ducktape to hold t together. I can't adjust the headset for my head and it is just very uncomfortable now.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friend - Pros mentioned:Comfortable, Sound qualityCons mentioned:Durability
Rated 2 out of 5 stars
Ok headset. Lasted 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset was pretty good comfort wise but other than that, theres nothing really special about them. Sound quality was average and had the same quality as a pair of dollar store headphones. Mic seemed decent. Listeners said they could hear me pretty clearly. Downloaded the 7.1 surround sound software that came with it. Sounds that should be from behind came through as middle bottom. So you can imagine the difference by thinking of someone talking behind you but it sounds like they're talking below you. No problems with sounds from the front. Left side ended up breaking when trying to extend as seen in the pics. Would only recommend if they were in the $10-$25 range.
No, I would not recommend this to a friend - Cons mentioned:Durability
Rated 3 out of 5 stars
Gaming headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is ok, sound is ok, material is not. Did not last that long.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friend - Pros mentioned:Comfortable
Rated 4 out of 5 stars
Comfy Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the advance of technology, I thought by this time, people knows how to design a well verse of the headset but it isn't so. I bought the G432 from the Logitech and after a few months, one of the earcup went dead. I bought another Mpow 071 headset, everything seemed perfect but it crushed my ear after an hour wearing. Finally I bought this yesterday and I was wearing for an hour and it was so good so far. It's comfy for my ears and the volume is loud enough for conversation with my customers since I work as a customer service from home and I need a good headset to carry me through the day. The only thing I don't like about this is the "control volume button" and "the mute button" are small and above the earcup and it's hard to reach. The G432 has a better idea by making "the mute button" and the flip to mute function is handy and not a distraction while wearing the headset. I had no issues with pain or pressure on my head or ears and felt that the padding was good for the design.
I would recommend this to a friend - Pros mentioned:Comfortable, Sound quality
Rated 5 out of 5 stars
Very good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid love this headset feels more comfortable and sound is more realistic
I would recommend this to a friend - Pros mentioned:Comfortable, Sound quality
Rated 5 out of 5 stars
That what I was looking for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.->Amazing headset , super comfortable and good sound for that price it worth!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Cracking after 2 Months, Warranty Denied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have fine sound and mic pickup. I like the longer cord and that they included a splitter since I have a PC with separate headphone and mic jacks. However, after barely 2 months of ownership, the inner headband that connects to the ear is cracking on both sides. One side is cracked badly enough that I have to push that side completely down so that it doesn't get any worse. I contacted Razer about this since I'm past the return policy for Best Buy and Razer denied the claim saying it's due to customer use and it wouldn't be fair to replace them because I didn't buy their RazerCare plan. Apparently I should have added that on because then they would cover these headphones. I'll just keep using them until they fully break but at the rate it's going, that might be within a month, but never again with Razer.
No, I would not recommend this to a friend - Cons mentioned:Durability, Microphone
Rated 2 out of 5 stars
Decent headset with poor build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this headset for a little over a year now. It has mostly performed as expected in this price range. I like that it has a mute button behind the left ear. However, my mute button gets stuck regularly since I first got the headset. Today, the headset fell off of my desk onto carpet and the head band cracked. It's pretty much useless at this point as the fit is no longer snug. My recommendation would be to look elsewhere for an inexpensive gaming headset.
No, I would not recommend this to a friend - Cons mentioned:Durability
Rated 1 out of 5 stars
Kraken (Crackin') X not all it's cracked to be
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is prone to breakage on the headband. Purchased this. In less than a year the headband cracked (no misuse, hair products, etc). After initially refusing, Razer relented and replaced the headset. Then less than a year later, the same break occurred, Again, not misused, dropped, etc., or large cranium-lol. This time Razer was very firm. In effect, saying too bad. So staying away from Razer.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and sounds great , would recommend to someone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best bang for your buck!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is the second one of these I have bought since my sons dog ate the first one. Loved both of em. Great sound, great quality.
I would recommend this to a friend - Pros mentioned:Comfortable
Rated 4 out of 5 stars
Very good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit. Easy mic placement. Probably has greater dynamic range than I was able to achieve given the device I was connected to. Razer has a downloadable free upgrade to surround sound that I have not yet used.
I would recommend this to a friend - Pros mentioned:Comfortable
Rated 5 out of 5 stars
Told You So!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I didn't think these would be much different from previous headsets I have used. But after fellow online gamers shamed me into buying the Kraken. I couldn't be happier, I hear other player moments mush clearer, which adds up to more kills. I am now ok with all the "told you So"s .
I would recommend this to a friend - Pros mentioned:Comfortable
Rated 5 out of 5 stars
Yes, yes, yes!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. However, cats can chew on it easy. Be careful and keep away from animals. Mic breaks super easy. Other then that, it’s super comfortable and super easy to use.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
I would recommend this to a friend - Pros mentioned:Comfortable
Rated 5 out of 5 stars
Berry niceee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, bought them for my first gaming set up, and there are better options always. But to start with and buying something with no regrets, these are good headphones. Only downside is how the earmuffs don’t colapse in to make them slightly more portable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone sounded good but its made out of plastic so they’ll eventually break.
I would recommend this to a friend - Cons mentioned:Durability
Rated 2 out of 5 stars
One Year In, Falling Apart
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset in Jan. 2021. This headset was used sporadically through the year to now, maybe two or three times a week. The left earphone's inner plastic that slides up in to the main head portion has cracked and the earphone no longer stays against my head. The part that agitates me is I have a pair of $9 headphones that I use multiple times throughout the day, every day, that arent even close to falling apart, let alone even showing wear. Look for other options in this price range because it seems the plastics used on this headset are not the best.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my 13 yo son. He is pretty hard on things but so far these are working out perfectly for him.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is great. It takes a little while to get setup, but after it’s done, the audio is great. I like how it tracks where the audio it’s coming from.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Durability
Rated 1 out of 5 stars
Falling Apart Quickly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do purchase get the product replacement plan don't make the mistake I did and try to use factory warranty they will not fix or replace cracked headsets. Multiple Cracks after 3 Months and Razer does not cover this under factory warranty. Only a good purchase with the Best Buy Replacement plan. Other than that the sound quality and mic are real good but durability is a massive deal breaker.
This review is from Razer - Kraken X Wired 7.1 Surround Sound Gaming Headset for PC, PS4, PS5, Switch, Xbox X|S, and Xbox One - Mercury White
No, I would not recommend this to a friend