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Customer Ratings & Reviews

Razer - Nari Ultimate Wireless THX Spatial Audio Gaming Headset for PC and PlayStation 4 - Gunmetal-Angle_Standard

Customer rating

Rating 3.9 out of 5 stars with 32 reviews

84%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    Good for about 2 weeks.

    Posted
    Jordan
    • Verified PurchaserVerified Purchase

    I bought this headset looking to make a big upgrade over my old $40 pair of headphones. First impressions were great though even if it did work as intended I think it is still overpriced. I used this headset for about 2 hours with my phone then set it up on my PC, installed the software and got an EQ running and started messing with the "Enhancements". The headset was great, the Haptic sensations which I thought were a gimmick actually turned out pretty nice. Though microphone however was awful, though I expected as much considering I haven't found a single wireless headset with a good Microphone that isn't marketed for professional use. The THX surround was ok, not great, not horrible. The underwater effect here can be pretty overwhelming depending which game you use it with. The positional audio was enough for me to tell where sounds roughly were but I was not impressed, especially considering Razer owns THX. I have had better surround options in headsets half the price. After about 2 weeks I started getting a ridiculous crackling in the sound almost like the speakers were blown but I never even put this headset above half volume. What was even weirder was that it was only happening when I was using it with my PC over wireless, when I used it like my $40 headphones with the 3.5mm cable everything was fine, except of course doing this eliminates all the features of the headset and it sounds like a standard $40 headset. I contacted Razer about this issue since I was out of my return window here on best buy by a few days and after a solid day of trouble shooting they just told me it was a software issue and that there was nothing they could do to resolve the issue. No RMA (Though I doubt that would even solve the issue since I am 95% sure its their crap Synapse Software), no other support available, can't return it for a refund and I can't resell it because this is apparently a common issue and the next person is probably going to have the same problem. So here I am, out $200 back to using my $40 headset that I bought 5 years ago at walmart. DO NOT BUY THIS HEADSET at least not until they realize there is an issue and fix their software. If this headset didn't have this issue I still probably wouldn't buy at this price, if it had a better Microphone it would make a bit more sense but even then I'm still not sure I would be happy with it. TLDR: Do not buy this right now, the software makes the headset unusable and if you try and use it without the software it is comparable to a pair of $40 turtle beaches, if not worse and Razer is of 0 help in fixing things here. Current State, 1/5 Stars State Were the software doesn't kill the headset, 3/5 Stars

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Pretty nifty gaming headset.

    Posted
    mikewashere
    • My Best Buy® Elite MemberElite Member

    Picked these up on a whim since my local store had a couple in stock. I have to say I am quite pleased with the purchase. Build quality: solid construction but these things are HUGE. If you are looking for some low profile over the hear headphones, these are far from it. It's probably the only negative thing I have to say about the headset. But there's some pretty cool tech in these cans so it's fine with me. Just expect some funny looks when wearing these puppies. My favorite part about this headset is that the wireless USB adapter is built into the headset. It's a great for portability. Comfort: While these things are big, they are also very comfortable. I'm coming from a Steelseries Siberia 800 and those things get uncomfortable quick. These headphones are comfortable for long play sessions and also have this cooling gel stuff built into the earpads. I can't say that I really noticed the effects of the cooling gel feature but what I can say is these thing don't make your ears sweat, but I've never had that problem with a headset before. Sound: Like most other premium wireless gaming headphones, these are technically stereo that use Razer's software to create 7.1 audio when gaming/watching movies etc. If anyone has ever used Razer Surround software with their stereo headphones, you'll know what to expect in terms of surround sound capabilities. In a nutshell, it works quite well. I'm not an audiophile but I know when things sound good and when they sound bad. And these things sound good. For $200, I am happy to report that the sound quality lives up to the price. You can adjust EQ settings in the Razer Synapse app. Software: To get the most out of this headset you will need to use the Razer Synapse 3 app on your computer. Set up was painless. After installing I simply plugged in the wireless adapter into my USB port, powered on the headset and the Razer Synapse app recognized the headset right away. From there you you can calibrate things from EQ, Bass Boost, RGB, Haptic Engine, etc. Haptic Feedback: This is the feature that drew me to this headset. It's essentially the rumble feature built into console controllers but built into the earcups on the headset. It works with any game/music/movie. You can adjust the strength of the rumble through Synapse. I blasted it straight off the bat and listened to some tunes and it really does add another dimension. The rumble comes through with bass, so things like explosions in games cause your ears to rumble which is incredibly immersive. I would not recommend having haptics on at full blast for long sessions as it gave me a headache. But simply turning the setting down a tad in Synapse solved that problem. Overall this is a great headset and well worth the money.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Why I returned this Headset

    Posted
    Adamelitemember
    • My Best Buy® Elite Plus MemberElite Plus Member

    1st off Im a huge Razer fan. Have had keyboards, mice, and even Razerblade laptop. After watching reviews online and reading about the new Hypersense tech these headphones features I HAD to try them out. All I have to say is wow. Especially in a shooter like call or duty black ops 4 online, just pulls you in and immerses you in a whole new level you didnt think was possible. Great sound quality and it feels like you have subs strapped to your head and you feel like your there. Again hard to explain but you will have to try them honestly to see for your self. Now on to why I returned them. 1st issue: Size is way to big and the tension just isnt there to keep them in place. If you lean forward they will slide off and Im sure the heavy weight has a little to do with that. Oh and I have a big head so I could understand on a small head but no reason why this should happen. 2nd issue: Wireless kept disconnecting. I have no router on my laptop and I am not using WiFi. Tried switching USB ports etc kept beeping consistently throughout my gaming session for days and this was the final reason and main reason I returned them. 1 Final Other reason is Volume this is minor but I had had other headsets where I could never max them out or get close. This one I could max out and just felt it wasnt quite loud enough. Wanted to share my thoughts & honestly would have kept this headset if not for the constant disconnects. I ended up switching out at best buy to G935 Logitech and Surround sound is best I have ever heard but this Hypersense Technology has left a huge void and hole. I am now ruined thanks razer. Hopeful down the road they will fix issues or maybe you wont have the same wireless issues I had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound and immersive!

    Posted
    Brian
    • My Best Buy® Elite MemberElite Member

    First thing. Sound preference is subjective to the listener. With that being said I have had too many headsets to remember. I wont say these are the best ever but the trade off is the haptic feedback. For me its worth a little less sound fidelity for this effect. This truly shined in games like Battlefield V. To feel the explosions and pops made the purchase worth it for me. The battery life is ok. I don't turn on the chroma lighting. Seems silly to have it since you cant see it. Razer synapse 3 can be finicky at times but the sound software does a very good job of simulating surround. The headset is very comfortable and I like the cooling gel in the ear pads. Helps during longer game time. The one con I have and this actually goes for every razer headset Ive owned. They all seem to have a "muffled" sound to them. Like when you talk with your hand over your mouth. I have minimalized this by adjusting the EQ. The presets all had this muffled sound to them. Perfect sound....no but with the Haptic feedback and almost perfect sound these are 9.7 out of 10 for me. I just threw my 2-month-old Alienware Aw988's back in the drawer which are extremely good sounding cans. I should also mention this is a review based on PC use. Have not tried them on my PS4 or Xbox one X yet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply AWESOME!

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I spent a long time researching out wireless gaming headsets. After many hours over quite a few days I narrowed it down to a select few options. I chose these because of the haptic technology. I was a little uncertain about trying out a technology I had not even been able to demo, but I decided that with Best Buy's return policy it was worth the risk. I am so happy with my choice. These things are simply AWESOME!!! Inside your games whenever there is a shot or explosion or some such event the haptic tech is amazing, you literally feel the event. Yes it takes a moment to get use to it all but for me that adjustment was over very quick. They work with music as well. Play songs with bass and you get the haptic feel. It is amazing. As long as you use them with a computer (or laptop) with the USB wireless dongle you have the ability to adjust the setting for the haptic tech as well as EQ settings. You can also disable and enable the setting entirely when interfaced this way. If you hook them up to your phone (or tablet) via the headphone jack then you don't get to adjust the settings or turn the haptic on/off. I get it, the tech is probably not for everyone but I say if you are thinking out it, just get them, if it is not for you then Best Buy will take them back and you can get something else. For me I wish every pair of headphones/earbuds had this tech!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY! Synapse 3 is a BETA and it breaks PC's

    Posted
    zhayes
    • My Best Buy® MemberMember

    The software, Razer Synapse 3, is only available in BETA currently. A BETA that for some will break Windows registry so badly the only way to fix it is to re-install Windows. I contacted their support because it wouldn't even run after install, and then it would fail uninstall and repair re-install attempts. DO NOT BUY THIS UNFINISHED PRODUCT. Razer's support team had zero care in the world that I had to now re-install Windows and just repeatedly asked that I send them system info so they could fix it. I work in software QA and this is all of the stuff we do on our internal test systems to make sure customers don't have to go through this. There is nothing on the box, nothing on the website, stating the software is not fully finished and no other alternatives are available, which is false advertising if you ask me. Every other company out there that does public BETA's does so with a full stable and tested version available and you have to elect to give feedback and use the BETA version as they are usually unstable and very buggy. When you first plug in the headset the install software just comes up and you start installing, it is not stated anywhere that what you are installing is a beta until you hit okay, and it is already in progress that the header on the the install status page says BETA.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for PC but not Xbox One

    Posted
    Daniel28
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This headset was great! The haptic feedback does really work but I did personally feel after a while you stop feeling it as much. The surround sound is definitely amazing and has a great bass feel. I mainly game on the xbox one so the options of the headset were extremely limited. My issues were that it has not bluetooth and that it lacks options for other devices. I would have at least desired to have the RGB chroma work even if wired or be able to edit on PC and allow for it to function with those settings. Since my preference was on Xbox One I did not feel it was worth it for me but for PC use (and possibly PS4) It definitely has a lot and personally $200 is cheap for what it does. Note: when wired you can still turn the headset on for the haptic feedback and green light on the logo but a lot more is limited unless used wireless. Places to use wireless for now are on PC and I think PS4.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    “Shake and Bake!”

    Posted
    Jesse
    • My Best Buy® MemberMember

    Just wow! This headset is one of the best ones I’ve ever owned! From the feel of the gel cool ear cups, to the bumping of the haptics, this is something that you should just buy! The mic is decent quality, just don’t turn on noise canceling or any of those features on synapse, which can distort it a bit. The haptics make it feel like you are there in the game! And for music, my god! Playing the song Sandstorm literally feels like I’m at a Darude concert! Worth every penny of the 200 price tag!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Get Ready to Rumble!

    Posted
    EXILE157
    • My Best Buy® MemberMember

    On my days off, I game, watch movies and listen to music on my PC. I used to have the Skullcandy Crusher with a ModMic, but I was getting tired replacing the AA battery and having 2 long wires always in the way, I needed something close to my previous immersive audio setup, but this time wireless and then came the (Razer Nari Ultimate) these definitely replaced my old audio setup, You definitely feel the rumbling sound that gets you deeply immersive when shooting fps games! I'm lovin' these and hope to see more companies create gaming headsets like this! The only problem I personally do have with the headsets, they are too Big and Bulky, but I can live with that at home.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    PSA: DO NOT BUY

    Posted
    Psycho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Do not buy these. Fried my front USB ports on my Alienware R7. Pre-ordered these a while ago, they finally got delivered today and after downloading the software required for this, I plug the USB dongle in to the front porch of my computer and immediately started getting flashing notifications of a power surge and that my USB can’t supply enough power. Now my USB’s are 3.0 and 3.1. There are plenty of power for this, I have an 850 W power supply so there’s plenty of power for the PC. Now nothing works in the front USB’s. I’ve opened up my computer, reset the bios, reset the plugs for the front USB can’t seem to fix it. Stay away from these. Now I need to contact razer and find out how they’re going to fix my computer.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good

    Posted
    Serg825
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought these for my ps4 at first they are awesome! The bass was sick and loudness of then was great. They are comfortable But at times it does get hot. The reason I have it 3 stars it’s because you can’t customize the setting on it when using it for the ps4. There was no adjustment for chat and game mix. By default it kept a balance for me without me adjusting it. If you a pc player this are great but for a ps4 there just good with a sick bass.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Hard to play shooters without these now.

    Posted
    FusionCrayfish
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones are huge and bulky. The battery life isn’t great. I wouldn’t even recommend these for general every day use (YouTube, music, etc). However, when playing a game like Battlefield or The Division 2, WOW. These make it feel, yes feel, and sound like you are actually firing the gun or having a grenade explode near you. It’s amazing. I highly recommend these to gamers, in particular fans of shooters.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Cool idea, not there yet (NOT XBOX Compatible)

    Posted
    Marqizzle
    • My Best Buy® Elite MemberElite Member

    I loved the idea of these headphones. The vibration during gunfights was pretty cool but unfortunately, it's a not as immersive as I'd hope. If you are buying these for Xbox, DON'T. First off, the wireless USB adapter is not recognized by the Xbox. You have to plug in directly to the controller and out of 10 times of trying, it only worked once. There wasn't anything I could do to get these to work reliably on the Xbox.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    FEEL THE MUSIC!!!

    Posted
    Baher
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is so good that I can't even explain it. It literally shacks and you feel the bass! I have tried so many $250-$350 headsets and this beats them all by far. The sound if very clear and you can turn on or off the bass shacking if you don't like it. It will make you fall in love with your music and games again. Warning you have to use the Razer app to get the features like the bass shacking and lights and other stuff.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great on most things.

    Posted
    Jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound system is really awesome for listening sand making you feel like you’re actually in the game. All the sound systems are adjustable as well as the light effects. The only issue that I have, is the microphone isn’t as great of quality than other headsets of similar price.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too big/loose on head

    Posted
    michaelr
    • My Best Buy® Elite Plus MemberElite Plus Member

    neat concept with the hyptic feedback. But these are large and loose. My 10 yr old daughter and I both agreed the hyper x cloud flight i use was way more comfortable. She will be returning these for the same hyper x. I have a average adult head and these slide all around.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice surround sound

    Posted
    Sarah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Really like these headphones. So far I have only used with my Xbox One. The surround sound is good and the tactile feedback is pretty cool. Drawback is they aren’t wireless on Xbox One, but not a dealbreaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like them

    Posted
    Viper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    They work well the set up instructions are useless the vibration is cool for fps nothing beats 5.1 speakers for spatial sound but these are nice if you need wireless headphones with a mic

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Unique experience

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great headset, good sound. The rumble feature makes games more immersive. Only con is the mic quality sounds like a bit of static. Works on all current systems. Kinda a pain to use for media.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Honestly it does what it's supposed to

    Posted
    Plopfrog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It can be a bit much, you have to find the settings that work best for you. Not a huge fan of a 4 hour battery Other than that these headphones Slap

    I would recommend this to a friend