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Customer Ratings & Reviews

Razer - Nari Ultimate Wireless THX Spatial Audio Gaming Headset for PC and PlayStation 4 - Gunmetal-Angle_Standard

Customer rating

Rating 3.9 out of 5 stars with 37 reviews

84%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-4 of 4 Reviews
  • Rating: 1 out of 5 stars

    Good for about 2 weeks.

    Posted
    Jordan
    • Verified PurchaserVerified Purchase

    I bought this headset looking to make a big upgrade over my old $40 pair of headphones. First impressions were great though even if it did work as intended I think it is still overpriced. I used this headset for about 2 hours with my phone then set it up on my PC, installed the software and got an EQ running and started messing with the "Enhancements". The headset was great, the Haptic sensations which I thought were a gimmick actually turned out pretty nice. Though microphone however was awful, though I expected as much considering I haven't found a single wireless headset with a good Microphone that isn't marketed for professional use. The THX surround was ok, not great, not horrible. The underwater effect here can be pretty overwhelming depending which game you use it with. The positional audio was enough for me to tell where sounds roughly were but I was not impressed, especially considering Razer owns THX. I have had better surround options in headsets half the price. After about 2 weeks I started getting a ridiculous crackling in the sound almost like the speakers were blown but I never even put this headset above half volume. What was even weirder was that it was only happening when I was using it with my PC over wireless, when I used it like my $40 headphones with the 3.5mm cable everything was fine, except of course doing this eliminates all the features of the headset and it sounds like a standard $40 headset. I contacted Razer about this issue since I was out of my return window here on best buy by a few days and after a solid day of trouble shooting they just told me it was a software issue and that there was nothing they could do to resolve the issue. No RMA (Though I doubt that would even solve the issue since I am 95% sure its their crap Synapse Software), no other support available, can't return it for a refund and I can't resell it because this is apparently a common issue and the next person is probably going to have the same problem. So here I am, out $200 back to using my $40 headset that I bought 5 years ago at walmart. DO NOT BUY THIS HEADSET at least not until they realize there is an issue and fix their software. If this headset didn't have this issue I still probably wouldn't buy at this price, if it had a better Microphone it would make a bit more sense but even then I'm still not sure I would be happy with it. TLDR: Do not buy this right now, the software makes the headset unusable and if you try and use it without the software it is comparable to a pair of $40 turtle beaches, if not worse and Razer is of 0 help in fixing things here. Current State, 1/5 Stars State Were the software doesn't kill the headset, 3/5 Stars

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY! Synapse 3 is a BETA and it breaks PC's

    Posted
    zhayes
    • My Best Buy® MemberMember

    The software, Razer Synapse 3, is only available in BETA currently. A BETA that for some will break Windows registry so badly the only way to fix it is to re-install Windows. I contacted their support because it wouldn't even run after install, and then it would fail uninstall and repair re-install attempts. DO NOT BUY THIS UNFINISHED PRODUCT. Razer's support team had zero care in the world that I had to now re-install Windows and just repeatedly asked that I send them system info so they could fix it. I work in software QA and this is all of the stuff we do on our internal test systems to make sure customers don't have to go through this. There is nothing on the box, nothing on the website, stating the software is not fully finished and no other alternatives are available, which is false advertising if you ask me. Every other company out there that does public BETA's does so with a full stable and tested version available and you have to elect to give feedback and use the BETA version as they are usually unstable and very buggy. When you first plug in the headset the install software just comes up and you start installing, it is not stated anywhere that what you are installing is a beta until you hit okay, and it is already in progress that the header on the the install status page says BETA.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    PSA: DO NOT BUY

    Posted
    Psycho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Do not buy these. Fried my front USB ports on my Alienware R7. Pre-ordered these a while ago, they finally got delivered today and after downloading the software required for this, I plug the USB dongle in to the front porch of my computer and immediately started getting flashing notifications of a power surge and that my USB can’t supply enough power. Now my USB’s are 3.0 and 3.1. There are plenty of power for this, I have an 850 W power supply so there’s plenty of power for the PC. Now nothing works in the front USB’s. I’ve opened up my computer, reset the bios, reset the plugs for the front USB can’t seem to fix it. Stay away from these. Now I need to contact razer and find out how they’re going to fix my computer.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good for Music

    Posted
    Bigale257
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    great bass good for watching movies listening to music and games

    I would recommend this to a friend