Customer Ratings & Reviews

works great kids love it the charge time is fast awesome gift

Battery life is short. Does not hold up well. Motor is weak. Its adequate at best.

Bought this for my son, who was super excited to get a bike like this. Bought 650 instead of 350 because reviews said 350 was more fragile and had issues. My son rode it for less time than what it took for me to assemble it because it just dropped dead. Will turn it on however would not accecelarate. Tried everything and turned for help online to realize it is a lot more than what I can sign up for to try and make it work!

My kids have been using it everyday they can. The charging time is a bit long, I wish it could have a shorter charging time. Overall is very good.

This was perfect for my 9 yr son he loves it! Definitely recommend my 13 yr old and husband can even ride it

The bike is robust enough for an adult to ride on although it looks like a little small for an adult. The charge is dependent on use. For the kids is lasts a little less than an hour.

Perfect starter dirt bike for my 13 year old daughter!

This is an amazing product. We ordered one for my son to see if we liked it. We loved it. So, we went ahead and proceeded to order a second one for my daughter only to find Best Buy no longer carries it. We wanted to buy 2 so there was no arguing.......The pricing was decent here so , we could do that. Now, we can't. Very upsetting !!!!!!! My daughter is not happy.

Called a "Dirt Bike", but no advance disclosure in the advertising until you buy it and read the instructions that it is designed almost exclusively for hard, flat, level ground, and that riding up slopes could overheat the engine or blow fuses, etc.,especially with an adult operator. A good product, but major limitations.

We purchased this for my 10 year old Son. He loves it. It seams like it's well build. We have only been able to have him ride a few times because of the snow but once spring comes I know we wont be able to keep him off it.

I have made a review and it did not stay. I purchase this for my son for Christmas and four months later it just stopped working. No reason. I’ve reached out and tried to get a new charger and battery and no help. This bike was expensive for only months. The manufacturer should definitely look into the issues

Bike is awesome. My son is 10 and we got it for him and we also ride it.

Biggest disappointment for my son. He received it, he loved it while it lasted but it was short lived. It stopped working. My husband has spent hours on the phone troubleshooting with customer service. They have sent parts … none of which worked. Enough already. I have been a Best Buy customer for years and I have never been so disappointed. I wish they would do what is right and replace his bike!

Happy with the product so far and with pick up. The staff was very friendly with pick up.

We bought it thinking it would be great since it has a lot of great reviews. Well... It lastest two weeks and then stopped working. Best buy says it's final sale and nothing they can do. Razor says that the part is on backorder and it's going to take 4 months for it to be shipped. A waste of over $700! Not to mention the upset child

Great for the price and to putt around, not very much power and cant really pull my son up hills. I know youre able to upgrade the motor fairly easily which is the main reason we went with this model. Overall a good first “bike”.

A two-man job to assemble, but a surprisingly powerful electric motor.

LASTED 37 DAYS, 7 days past return date. Don’t fall for buying a warranty ad Best Buy DOESNT repair them. Razor has a 90 day parts warranty, but they expect you to fix it yourself. HORRIBLE EXPERIENCE WITH BEST BUY AS WELL AS RAZOR!

The bike has been ridden less than 5 times and it no longer runs. It charges per the lights on the handle but will not move any more. Just bought it, very dissapointing

Battery dying after having the bike for little over a month. My son rides on pavement, to school and back, about .5 mile each way. The battery is now getting him to school but on the way back it goes low battery mode then turns off. He has to restart the bike to make it home.