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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 184 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers have good things to say about the Rechargeable 3-Device Universal Remote, particularly its ease of use, overall performance, and long battery life. Many appreciate its broad compatibility and thin, lightweight design, with some finding the shortcut buttons to be a time-saver. However, some customers have reported issues with connectivity and button quality, while others found the instructions difficult to read.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 184 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does. Nothing more, nothin less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little remote but beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get use to charging it at least every 2 weeks and die to its size be prepared to hunt for it, recommend attaching a tile or AirTag to cut down on the amount of time of looking for it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use remote control. The device is easy to setup, with an uncluttered keyboard. I liked it so much I bought more for my other televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to pair with my tv. This remote works great and has good functionality

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Roku TV and easy to setup and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EASY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote ran through scans rather quickly so set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an Apple Remote. Usually these replacement remotes are really not good but this one was really decent. It works great and it wasn’t that hard to program. Reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just perfect. Best out there compared to other brands .

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    Trouble with using it for Roku

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to control my tv with no issue. It doesn't want to connect with my Roku stick and the directions that came with it are no help. When i try to add a remote to my Roku system it wants me to push the "pairing" button. This remote doesn't have one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed my original one. This one was Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a perfect replacement for the original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a backup to the original Apple TV remote! Had to use after leaving the remote at an event venue, instructions were clear on how to program it so no issues there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure it covers your model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it did not work with the surround sound receiver that I have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Remote if you lost your original one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because we lost the remote for our controller. It was quite easy to use. Put the batteries on and input the correct TV code and voila! EZPZ

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great, maybe is great, but didn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was unusable for my device. And it didn't pair well with my Amazon Fire TV Stick, so I had full functionality. Because of my busy schedule, I never made it back to return it, so now I'm stuck with an expensive, unusable remote. In the end, it would have been more cost-effective to purchase an original Fire TV remote. It may have been great if this worked but this was a bit disappointing.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Neferista - Thank you for your feedback and for the kind words about the remote’s design—we’re glad to hear you liked the way it looks. We're sorry to hear it didn’t meet your expectations, and we’d like to offer some clarification that might help.

      This RCA remote does not pair with devices in the traditional sense—it must be programmed using the included codes in the Owner’s Manual. For streaming devices like the Amazon Fire TV Stick, this remote supports basic control via HDMI CEC, meaning it doesn’t need to be programmed for the Fire Stick itself. Instead, it only needs to be programmed for your TV, and HDMI CEC must be enabled in your TV’s settings. This allows the TV to pass commands through to the Fire Stick. Please consult your TV’s owner’s manual for how to enable HDMI CEC, which may also appear under names like Anynet+, Bravia Sync, Simplink, or VIERA Link depending on the brand. This information is noted in the Owners Manual as well.

      We understand busy schedules can make returns difficult, but since this review is posted under the product itself, it directly affects the remote’s star rating rather than Best Buy’s return policy. If your experience was more about the return process, we'd appreciate it if you considered updating your review to focus on the product itself.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to connect. Only downside is being so small it does disappear easy. Good deal for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use. Clear instructions. I also like that it is rechargeable. Also feels very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY. I BUY ALL MY ELECTRONICS FROM BEST BUY. I TRUST NO OTHER STORE. GOOD PRICES,GOOD CUSTOMER SERVICE.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote and compatible with any tv in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box for my Samsung tv. The only thing is that it's not a wide beam. So you have to kinda point it to the TV

    I would recommend this to a friend
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