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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 189 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Rechargeable 3-Device Universal Remote's ease of use, overall performance, and long battery life. Many appreciate its broad compatibility and thoughtful design, including shortcut buttons. However, some customers have reported issues with button quality and inconsistent connectivity with their TVs, while others found the instructions difficult to read.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 189 reviews
  • Rated 2 out of 5 stars

    Looks great, maybe is great, but didn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was unusable for my device. And it didn't pair well with my Amazon Fire TV Stick, so I had full functionality. Because of my busy schedule, I never made it back to return it, so now I'm stuck with an expensive, unusable remote. In the end, it would have been more cost-effective to purchase an original Fire TV remote. It may have been great if this worked but this was a bit disappointing.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello Neferista - Thank you for your feedback and for the kind words about the remote’s design—we’re glad to hear you liked the way it looks. We're sorry to hear it didn’t meet your expectations, and we’d like to offer some clarification that might help.

      This RCA remote does not pair with devices in the traditional sense—it must be programmed using the included codes in the Owner’s Manual. For streaming devices like the Amazon Fire TV Stick, this remote supports basic control via HDMI CEC, meaning it doesn’t need to be programmed for the Fire Stick itself. Instead, it only needs to be programmed for your TV, and HDMI CEC must be enabled in your TV’s settings. This allows the TV to pass commands through to the Fire Stick. Please consult your TV’s owner’s manual for how to enable HDMI CEC, which may also appear under names like Anynet+, Bravia Sync, Simplink, or VIERA Link depending on the brand. This information is noted in the Owners Manual as well.

      We understand busy schedules can make returns difficult, but since this review is posted under the product itself, it directly affects the remote’s star rating rather than Best Buy’s return policy. If your experience was more about the return process, we'd appreciate it if you considered updating your review to focus on the product itself.

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote and compatible with any tv in our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box for my Samsung tv. The only thing is that it's not a wide beam. So you have to kinda point it to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY. I BUY ALL MY ELECTRONICS FROM BEST BUY. I TRUST NO OTHER STORE. GOOD PRICES,GOOD CUSTOMER SERVICE.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    works sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work consistently with our tv. We didn't have trouble with this before.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could be cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap remote. It got the job done for what I needed but it could definitely been a $10 range remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , easy to program. Feels good in the hand. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy the program, make sure your TV is listed in the paper that it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to operate, just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well and charge lasts a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the charge lasts a long time. No more buying batteries so that's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Need a remote. You found it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it has I believe any brand of tv. Definitely worth the price and simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent for a Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great with our Samsung TV. No programming was necessary!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect and inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great and really easy to use. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on my LG nanocell. It is very lightweight and a little hard to get used to in my hand but overall good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it needs to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, a bit on the small side, but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect Remote for Any Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a remote that takes no time and is super compatible to most if not every television.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Save on batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and you'll never have to buy batteries for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rechargeable Universal Remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful gadget for intelligent Televisions specially when your remote is misplaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got the job done for te most part. I just wish it was more user friendly for peiple like my mother.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and simple remote. Has everything I need for my new TV.

    I would recommend this to a friend
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