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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 690 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use, long battery life, and compact size of the second-generation contactless and chip reader. Many appreciate its seamless compatibility with various devices and the ability to process contactless payments. While some experienced occasional connection issues, the overall performance and affordability are frequently praised. The straightforward setup process is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 690 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More opportunity with Square.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square readers is simple and fast and easy to use. How ever the entire Square support system is exactly what my small business needed. With Square you business has the opportunity to have tools that most CC processors doesn't give you opens doors. Payroll, a line of credit, online invoicing all thing that my business needed to allow my buiness to grow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Works as described. Easy to use and sync to paired products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product works well but it should cost less

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey for what you get. This is just a card reader that does chip and tap to pay....it does worl but it should cost less. Also if youre buying this to use with an ipad be aure to have an android device handy to install square on then synch to the reader so you can update the firmware othwrwise your in for hours of pain and frustration which square support kbs are not super helpful with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old reader quit working purchased this one an dit stays charged for more than one day and hooked up easily to device. the ability to use this reader instead of typing in payments has made transactions move so much easier

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for sharing your experience, ShawnC! We're glad the new reader is making transactions smoother and holding a charge longer. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Super easy, once connected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble keeping it connected at first to my phone. Ended up forgetting, then reattaching through the square app. After that, it has worked really well. So easy, my kids are using it to sell concessions at our school. Only consideration is if your phone has NFC, you may not need this thing as your phone can connect to cards with the little nfc logo (most cards do these days). However, if you want to use both ApplePay and GooglePay, then this is the reader to get.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader (2nd generation) from BestBuy. We're glad it's now working well for you, providing ease and convenience. Your point about NFC compatibility and the reader's versatility for Apple Pay and Google Pay is noted. If you have more insights or questions, feel free to reach out squ.re/contactsqsupport. We're here to enhance your payment experiences. Happy processing! SquareAU

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Small Business Approved, Small Issue With Tap Pay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Square reader that you plug directly into your phone before, but it was very limited in its capabilities. With this device, I was able to have people tap their cards, phones, and any other way they needed (like inserting their chip if they felt uncomfortable/unsafe with other methods) and it was very easy to use. The reason I am giving it four stars is because after I fully charged it and had it connected to my phone, I was having issues with people being able to tap the reader, and every few customers would have to tap their card on my phone. Overall, I believe I will be able to figure out what is causing the issue and fixing it, but other than that it is a wonderful device to have for my small business!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The staff help me find this product just by telling them what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed that the first transaction wasn't free to test the card reader, but the app is well layed out and easy to use and the card reader held charge for a full day. I do recommend a docker or something to hold it as it's a little small and kinda easy to use, but we love it!!!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback, Dejman77! We're glad to hear that you found the app easy to use and that the Square Reader held its charge throughout the day. We appreciate your suggestion about using a dock for stability, and we're thrilled that you love the device overall! SquareAU

  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy setup. Got for my business and works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    square reader review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This square reader is so much easier to use that my old one that I would plug into my cell phone. It is making taking payments so much simpler.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy to use and affordable business solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking over several options for a small business we settled on square. Being able to quickly pick one up from best buy was very convenient. Setup was quick, and easy. We were taking payments shortly after purchase! If you need an easy to usensnf understand credit card solition, i highly recommend this as an option. The best buy staff member who helped us was great as well.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive experience with Square! We're delighted to hear that the Square Reader for contactless and chip has proven to be a quick, easy-to-use, and affordable solution for your small business. We appreciate your business and look forward to supporting you! SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Square is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square card works by tapping. It’s easy to use and works well with the app for contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm also it is easy to use small businesses friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for sales at craft shows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this for the craft shows she is a vendor at. The last show 25 percent of her sales were on square, that sales that would have been lost if she was cash only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pocket Sized & Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pretty much own and use everything in the Square world. For our mobile store, we have multiple registers, but for a quick sale, this is contactless reader is the best. Seemlessly connects to your mobile device through the Square app. We keep one in the truck, cuz you never know when somthing's going to sell!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great little card reader

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely very surprised at just how easy this was to set up. Connected to our Android phone easily, we downloaded the Square app, and were up and running. The app is actually surprisingly good as well. Could not be more happy with this!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Garrett! We're thrilled to hear that setting up the Square Reader was quick and easy for you, and that the app has been a pleasant surprise. We're glad it’s working well with your Android phone. SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product …easy setup and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader for contactless chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square reader was easy to use and intuitive so we quickly learned how to operate it. Highly recommend the hardware - not wild about Square's take on each swipe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Handy Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so much easier than entering credit card info manually! I was able to easily connect to square.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed compact and fast. Does stay charged for a few days.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your feedback on the Square Reader for contactless and chip (2nd generation) from BestBuy! We're pleased to hear that it's just what you needed - compact, fast, and with a long-lasting charge. Thank you for choosing Square, and we look forward to serving you again. Happy processing! SquareAU

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