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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 697 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Reader for contactless and chip (2nd generation) for its ease of use, overall performance, and battery life. Many appreciate its simple setup, speed, and convenient size. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 697 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square car reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use great for payments and easy to transfer bank

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product Good product Good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wotlrks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to use. Square is great for small businesses

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great im glad the store had it avaliable. Thanks best buy and thanks square.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly for a 3 day event on a single charge. Great tool for taking credit card orders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Square reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had some issues initially getting the reader to sync with my phone, once it was connected it worked very well. Loved that customers can pay just by tapping their phones as well as cards.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, Melissa! We're glad to hear that you found the Square Reader for contactless and chip easy to use once you got it connected. The tap feature can indeed make payments more convenient for both you and your customers. If you ever need further assistance with your Square Reader, don't hesitate to reach out to us squ.re/contactsqsupport. We're here to help! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KirbyProductions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Easy to use. Capability of having a different employee use the instrument based on sign in. Quick emailing receipt ability to customer. I love my readers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as advetised. Longevity is in question.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, However, the last reader I purchased only lasted 1.5 years. We will see how long this one holds up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SQUARE reader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast it takes payments. I was using the old square reader and this one is an upgrade for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product! It has been a great addition to my business.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square Reader is easy to set up to use on your mobile device with the Square App. It connects quickly and holds a charge well. Much easier to use than the little swipe attachment to your phone.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks so much for giving us your take on how we are doing. We're glad that you’re having a great experience. SquareAU

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Card Reader

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this over and over again. Great addition to the business

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Would recommend for events

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes has connectivity issues but overall a good quality machine. Small and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Products works great perfect for small businesses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great and is perfect for starting my new business!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Square Card Reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for my business. Very convenient and easy to use, even if youre not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to scan chip cards . Works with older cards that need swipe as well. Best product for price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great update!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an update to my old square reader. It looks nearly identical, but it charges more efficiently, using the new C-usb charger, and it holds a charge longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for small a small business on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, connects very smoothly with the app and the battery lasts a long time. No issues so far, would recommend to anyone that goes to markets or a mobile vendor.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for recommending Square! We're delighted to hear that it's working seamlessly for your small business on the go. Your success is our success! SquareAU

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended and pretty simple to set up. I would only recommend using this if you have a newer phone though. (used this with an iPhone 12 pro and it was a little finicky.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great payment device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives more options for customers to buy things at craft fairs. And easy to use for someone who is not tech savvy.

    I would recommend this to a friend
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