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Customer reviews

Rating 4.4 out of 5 stars with 452 reviews

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87%
would recommend
to a friend

Customers are saying

Customers enjoy the professional and fast installation of the rear back-up camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 452 reviews
  • Rated 5 out of 5 stars

    Great camera, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is our third attempt to find a backup camera for our Camry. I listened to our installer asking us what I wanted Then told us what camera that would work. So glad we listened. Extremely happy with the camera and the best buy installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Geek Squad!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation! Awesome face to face customer interaction. I have almost everything installed by these Technicians! You will appreciate the quality and extremely reasonable pricing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good after market back-up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not as effective as the new standard equipment back up cameras, this one at least lets you see what is behind you. Once you get used to the new cameras, it seems good t have one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic. Great communication very friendly. Set everything up and walked thru the functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back up camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful and gave me several options for camera placement. When I had an emergency and had to leave they accommodated and set up a time to finish the work. Very profession friendly service,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the installation cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service for the new backup camera I purchased. They did a nice job and took care of the installation quickly. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo and back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and really knowledgeable about his job. Very pleased with my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful, even though he knows I used the advantage of the promo back in March 2018. Free installation if you buy a device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for the money. I love the camera but I hate the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy but they do a great and clean job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new double din car stereo installed. These back up cameras are a must have. Great for when you are backing up to hook up your trailer or backing out of tight parking spaces.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER HAPPENED!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still waiting for my refund on this unfulfilled service. I paid for this service in February and the only opening Best Buy Woodbridge had was on 25 March. I get emails stating the appointment was good to go and assurance messages from their corporate office stating nothing about cancelled installation services. I show up and guess what, NO INSTALLATION SERVICES. No notification of cancellation via email or phone at anytime. I talk to the manager and they say I can cancel or reschedule but let's be real, COVID-19 is going to be around for a hot minute so after a week, I decide to cancel and when calling, the poor local Geek Squad rep tells me their mobile support team will not refund my UNFULFILLED service order because I ordered it back in February. I remind her of the installation date and conversation I had with the store manager and she attempts a refund again with no luck...THE MOBILE SUPPORT TEAM IS NOT ANSWERING NOW! She tried her best and forward it up with a case number for a requested refund. HEY BEST BUY, GARBAGE SERVICE!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents and Associates to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent service installing my backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great and super helpful. When I didn’t have all the needed equipment they were able to find the correct one in their stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wiring is good. The finish looks clean. The price is lower than car toy. No extra cost like car toy or other shops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job on the installation of a back up camera for my mustang. This was a custom install that they did with the end installation looking factory installed. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy the tech’s were all great. They even fished faster than expected, and allow my time slot to get it(install) early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew knows their stuff. The upside: they usually finish ahead of schedule and they listen to your specific needs. The downside: it might take two weeks before they can get to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems w/ key locking in ignition, Garage recommended we look at add-on-compents. Geek squad troubled shot & reinstalled radio at no cost to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera gives me a very clear picture of what it looks like behind my truck. Very helpful, especially in parking lots. I dont know how i got along before I had this camera installed. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for hard to install parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted assistance installing a wired back up camera through a hatchback and hiding the wires in the interior of the car.

    I would recommend this to a friend