Customer Ratings & Reviews

The tracking pad I was bought was the right one, but the cord provided was not. The tech showed me how else I could charge the track pad. I thought it would take forever. It took seconds.

The two young men, Shawn Howard and Tyler, from the Geek Squad were two of the most professional service people I have had the pleasure to encounter in many years. Could not have expected a better service experience.

Our technician from rhe Geek Squad made an enormous difference in our ability to enjoy all the features of our new television. He was patient, knowledgeable, and generous. We thank him for his time, skills and talents, android his kindness.

Geek Squad installed a moveable TV Mounting Bracket in my home which required a subsequent adjustment. Geek Squad returned free of charge and handled the adjustment very professionally.

The soundbar would allow me to connect with my Sony DVD but I am unable to play CD's without totally resetting the soundbar. This causes much frustration. Before my purchase I was assured I would be able to easily play DVD's and CD's.

I have never had a better dishwasher in my life! Not only is it beautiful to look at it is super quiet when running & gets my dishes super clean. First time buying a appliance with Best Buy & what a pleasant stress free experience!

Couldn’t be more pleased. Friendly, knowledgeable, efficient, & polite. Our issues were all solved and explained. We gladly recommend Geek Squad for computer, internet, TV and sound systems.

The volume on our tv did not work. The tech went through some tests to isolate the problem and then promptly fixed it. After that my wife told him about some small problems she was having with a tv in the bedroom he fixed those as well. Thank you.

Expert technical service that st up my home theathr

The Geek Squad mounted 4 TV in my house and connected to all my devices. They where very clean and very professional.

The technician reset my harmony remote. He was very professional and answered all my questions. He gave me his phone number to call if i had any questions.I did call and he did respond. Great service

The agents did a quick and professional job of mounting the TV. I do wish they had used face masks since neither of them had any mask on.

The Geek Squad arrived on time they did a great job of setting up my TV and showed me how to use it. They cleaned everything before they left.

I have yet to be dis-satisfied with the services I have received from the Geek Squad .

The agents installed my TV and all my other devices quickly and were very professional.

Squad member arrived on time and fixed the installation perfectly. Glad I gave them to rely on.

Had a problem with tracking an order and the Geek Squad helped in solving my issues. They have great customer service and I always recommend them to friends and family.

The installers mounted our tv and got everything going without a hitch. They were very personable and friendly.

Geek Squad agents have on balance been very knowledgable and helpful for in home visits, whether wifi extension, tv or computer issues.

The agent installed the TV and BAR SOUND quit and show me all I did ask to understand almost all what I need to know.THANK YOU !