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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3.9 out of 5 stars with 22 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers highly value the print quality of the Refresh Subscription. Users report that the quality of the printer is great. There are no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Ink cartridges not available so it is useless subscription

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing issues locating black cartridges for your Brother machine. We'd like to help. Please contact Brother USA support team at https://brother-usa.com/support Brother

  • Rated 1 out of 5 stars

    Missing email with instructions for ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get instructions for getting ink that was to come with printer please advise?

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support ​​​​​​​ Brother