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Customer reviews

Rating 4.3 out of 5 stars with 27124 reviews

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  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 27,124 reviews
  • Rated 5 out of 5 stars

    They couldn’t find the water line .. No ice today

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy complained and had an attitude and once he couldn’t find the waterline he was gonna take my new fridge back. Service and installation D . The product is beautiful. The in -store service was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refrigerator and added this free service. It worked but its thru a third company and they moved our schedule day and after that they moved it again to the original day scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were the very best. They were fast, responsive, and made sure I did not have a mess to clean up after the unboxing and installation. They were phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and quick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who delivered and installed our new refrigerator were on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, team members were on time, Within the window given. Professional, friendly And knowledgeable team that delivered and installed my new refrigerator and picked up defective refrigerator, worked fast and efficiently, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was within window, and driver was careful, unwrapping and installing refrigerator. Did not damage property and was courteous, a definite asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super movers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, the mover was so fast a removing and replacing my Samsung refrigerator. They made it look so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly installers for my whirlpool refrigerator. They were so professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed the refrigerator were very courteous and worked fast. They made sure we had a hassle free installation. However, the refrigerator had dents on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great polite and honest service. Product sustained some scratches while being brought inside and they had already called to have the issues addressed. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to install were helpful, friendly & all around cool guys. Answered my questions & got the job done right. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew was on time, fast, informative, and friendly. They hooked up my refrigerator and made sure to be extra careful to avoid any damages to my home or my product during delivery. Definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very proficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers intially were delayed several days by inclement winter weather, but they did great work and displayed excellent proficiency for the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal used to install a refrigerator work top notch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in damaged... we did get a new door that was damaged on the refrigerator we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, kept me updated of arrival and didn’t make me wait all around all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional, good communication, completed service well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers, Joel and Juan were so great! Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with this refrigerator so Modern and classy and the best part the ice ball that it makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothly. The installers were professional and very quick.

    I would recommend this to a friend