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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27231 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 27,231 reviews
  • Pros mentioned:
    Overall performance, Water line connection

    Rated 5 out of 5 stars

    Great delivery & Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator installation was done fast without any issue. Refrigerator water line connected by delivery crew.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wider than my other one which is great. freezer makes noise off and on which didn't happen on my other one but is tolerable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an install for a replacement refrigerator after the first one was poorly installed and tested, which yielded big problems. This crew in comparison was excellent- they took parts out to easily fit the fridge through the door w/o damages and the thoroughly tested the leveling and water components, and explained what next steps were needed from us. Out of 4 recent installs fromBest Buy, this was was on par with 2 others (as in very good) / only one was bad but I guess it can happen depending on the crew.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly knowledgable Individuals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job bringing in and installing the washer and dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Not much to review here but it’s operating!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very smooth frig delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's contractors were on-time, experienced & fast. Everything went great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Top loading freezee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect size for ne but is just loud but works just fine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the black stainless and interior lighting. Lots of room. I can see everything! Great ice maker, although it can be a bit noisy at times. Really like this side by side compared to our older French door model.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smooth Delivery - Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second review of the Whirlpool Refrigerator with bottom freezer because I had to replace the first refrigerator immediately (made very loud noises). Best Buy sent a replacement within the 10 day window for exchanges and the new model has no problems whatsoever. The delivery was smooth and the technicians took all the packaging with them when they left. I highly recommend Whirlpool and Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Good Experience, but could have been better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-man installation team who delivered, and installed, my refrigerator did a great job! They ensured the unit was operational before they left. I just wish they would have ensured it was level and made the doors level; the doors were left crooked on both of my last two refrigerator installs that Best Buy sent someone out to do for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Freezing without issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and amazing installation of my new upright freezer. Absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install fridge to existing water line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were just amazing. They were able to help with the old refrigerator water line and get the new one up and running in less than 30 minutes. They really did a great job,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Ice Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator! It’s roomy and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very good at what they do the service was fast and the service was great outstanding worker they were in and out they were extremely helpful job well done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional, quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying the installation part of an appliance and I have to say, I will always buy it from now on. We did our part and made sure everything was cleared out of the way and we were home to receive the appliance, then when the guys brought it inside everything went smoothly. They unloaded it from the truck, unpacked it, took away all the packaging, plugged it in, turned it on, and made sure everything was working. Very nice!! I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was quite memorable! Might be weird to say but it's true! The delivery guys who installed our fridge, Alex and Manny (I apologize if I spelled your names wrong), were very kind and helpful. We noticed a few issues but they stayed behind to help despite being done. Another thing I noticed was their communication. When they brought in the fridge and was trying to get past the door and narrow areas, Manny was constantly communicating with Alex (cause he was walking backwards). I was impressed with their teamwork! And lastly, our fridge is still working so we are satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional making sure the new unit was protected and move the old and new unit with caution making sure no floors and walls get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Whirlpool Refrigerator. It was an exact upgrade on our previous Whirlpool that lasted nearly 20 years. Sleek, a little roomier, and the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My refrigerator purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new fridge very much!! From walking into Best Buy, to delivery and installation, EXCELLENT SERVICE!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and set up my new fridge quickly and made sure everything g was in place and worked properly!!

    I would recommend this to a friend