Customer Ratings & Reviews

The two installation technicians are amazing!! They were friendly, knowledgeable and most importantly they went above and beyond with the installation of my refrigerator. Their customer service skills are excellent!! They took great care when they had to take my front door off to move the refrigerator inside and when they put it back on. Their product knowledge is fantastic as well as their installation knowledge. Best experience ever!!

Excellent service! The Best Buy Geek Squad guys who came to deliver and install our refrigerator were awesome, very professional and friendly, easily the best appliance install experience we’ve ever had. When we needed a range/oven when ours blew up a couple weeks later, we went to Best Buy because their install service was so great.

The installation was very fast and they did a great job.

Installers were very professional. They wore masks and were in and out in a very efficient manner.

Our house is built in a way that the refrigerator fits catty cornered in our kitchen. In order to get our old refrigerator out of the corner the doors had to be removed and the unit literally carried out of the corner. When the first third party delivery service arrived, they looked at the situation and said they couldn't install the new refrigerator because it would not fit and they left. I immediately contacted my local Best Buy where Amaria helped arrange a new delivery using a Geek Squad approved delivery service. When Alex and Alan arrived, I explained the situation. They came in the house, surveyed the kitchen and said it should not be a problem. They went to work and within an hour Alan and Alex had removed my old refrigerator and had the new one installed. Alex and Alan saved the day for us and they deserve a big Thank You.

They did a great job installing the freezer and delivering it! Did it very quickly and efficiently!

Took only seconds to install with no issues. Recommend this product

Love, love my new GE Refrigerator. It is the best and meets all of our needs. It took four deliveries but once we changed the brand to GE everything was perfect! The Best Buy representatives and installers went overboard in making sure everything was perfect - thank you!

Installation was fine but refrigerator was not leveled while they were there with a dolly to lift it by easily getting to the leveling legs

Frigidaire refrigerator is a nice model. Smaller than I had but a shortage in variety of sizes and doesn’t come with an ice maker and out of stock for 1-3 months. The two delivery guys sheared off one of the leg levelers in the frontline

Very nice refridgerator. Unfortunately, there were 2 dents on the upper top left door. The refridgerator cannot be replaced and you cannot replace the door. We must get a different refridgerator now. Apparently, Covid has created a bid problem with appliance availability.

A very kind person with a lot of knowledge about the product. Super punctual and fast service.

Installed properly and working well. Guys did a good job connecting the water.

The team was right on time, lots of communication, in and out within 10 min. Expert and experienced.

Work was done great. Have no complaints but good ones.

Very professional. We had a tight area, up steps, through doorways and they made it look easy. Hooked up ice maker and removed all trash. Impressive!!

Start to finish I was completely impressed with the delivery and installation of my first refrigerator. The guys clearly knew what they were doing and got it done quickly. Sadly, the refrigerator failed so I will be getting a replacement in a few days. At least i know the delivery will go well!

I had 3 deliveries and one repair. Every driver and technician was EXCELLENT.

The guys did everything I wanted them to do. They were both good and fast. I wouldn't mind if the same crew showed up for my next delivery/installation. It went quick and easy (for me) and was in working order as soon as it had time to cool down. Having it delivered was definitely the way to have it done. I would have it done again just the same way. I am very happy with the results of both the purchase and delivery and installation.

A great starter or backup refrigerator. Not many frills but it gets the job done for those needing a basic unit at an affordable price. Looks good, runs smoothly and quiet. I recommend this for those needing extra space or just a good, solid starter fridge!