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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers admire the Refurbished Classic Electric Scooter Subscription for its speed, affordability, ease of use, and long battery life. They appreciate the power of the scooter, the convenience of the subscription service, and the smooth ride it provides. However, some customers have concerns about the refund policy, limited range, customer service, shipping time, and the security deposit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 239 reviews
  • Rated 5 out of 5 stars

    Quality scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unagi has the one of the best scooters out there for quality and reliability

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Electric kick scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is very useful for small comutes. Speed and range is more the sufficient and good fast charging.

    I would recommend this to a friend
  • Cons mentioned:
    Deposit

    Rated 1 out of 5 stars

    Lack of information

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you pay best buy , you will be redirected to the scooter manufacturer website , after getting all the way to the end you will be told it is a $200 dollar deposit . I dont know about all of you but i was unaware of that after reading best buy’s description and tons of reviews. So i thought I should be the one to let you know since best buy forgot too .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the coolest scooter could have stumbled upon! I ride this thing to work daily and wouldnt trade it for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great means of transport, easy to use and can be parked in the house so it doesn't take up space

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 5 out of 5 stars

    UNAGI Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient and fun fast … only problem is it’s not very durable at least not to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UNAGI MONTHLY SUBSCRIPTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good company to work with reliable product U n a g I Is one of the best e scooters I have Rolled through the city streets they Work with you to keep the scooter rolling by either replacing it or sending me the parts to replace on the scooter. The monthly subscription is reasonable. And I appreciate having their services provided to me. In the professional and Fast Service, thank you very much. UNAGI

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Allison

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misleading, too much interest for a product that isn't top of the line.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, great buy awesome subscription. Recommend for anyone recommend for everyone I recommend for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is as described but I am a 511 male and it seems a little small fit for me but has a real nice shape image and strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unagi voyager scooter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from best buy was a great experience. The team was very knowledgeable and patient with my questions. They were very helpful when I wanted to adjust my orders.Friendly and highly competent folks. Excellent…I would give them my highest recommendation!”

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is perfect perfect speed the only thing it needs is better shocks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range,decent speed-excellent customer service support

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Unagi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is amazing!!! Once you unlock the speed it’s pretty fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter ever!! I use it everyday, reliable, fast and good wuality!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Scuter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Love it! It goes so fast and smooth on the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like it but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good scooter easy to assamble but, the battery only last 1:15min working time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, sign up too complicated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a brilliant concept. However, the sign up and account set up post purcgase is difficult and cluncky:

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unagi scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to hear you got an excellent offer on your Unagi scooter from Best Buy. Unagi scooters are known for their sleek design, portability, and reliable performance. They offer a convenient and eco-friendly mode of transportation, making them a great choice for urban commuting. Enjoy your ride!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unagi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice scooter. 3 different gear's. The battery last.

    I would recommend this to a friend
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