Customer Ratings & Reviews

Nice laptop, very easy to use! Brand new and super nice price!! Thank you best best for your deals

I recently picked up the Refurbished Lenovo T470 Laptop from my local Best Buy store, and I'm extremely pleased with my purchase. The entire process, from ordering online to picking up in-store, was seamless and convenient. Upon arrival, the laptop was meticulously packaged and looked as good as new. The installation of the operating system was a breeze. As for the laptop itself, so far it has exceeded my expectations in every way.

Though I did not know this was a refurbished computer at the time of purchase and it arrived a day late; the computer seems to be of pretty good quality as of the day of writing this review.

The computer itself is good BUT it says in the product description "A GRADE REFURBISHED" thats an absolute lie. It arrived on time and when i opened the box it was packaged well. The laptop has a vinyl skin on it to cover scratches and they put a vinyl skin over the tough pad to hide the wear on it. The laptop only had one of the 2 batteries which was the external one, but it only would hold a charge for 5-10 minutes. Bottom line is Bestbuy should be ashamed of themselves for advertising such trash and titling it "A GRADE"

The computer is working very well. The only real critique I have is minimal. When I opened the package, I had to snap the cover together with the top is two places, because it wasn't fully snapped together. Also, the edge on the keyboard side, has a slight 'sticker that has been cut' feel. One corner of the sticker-cover lifts a little bit, but I can cover that.

Wasn’t identified as a refurbished computer in the original description; however, the computer arrived 2 days early. When unboxed it showed no signs of being refurbished. The worked perfectly. Setup was easy. I am very proud leased with the purchase.

This is a great replacement computer for a mid-year breakdown. Every feature is needed and operational. It is faster than we expected and offers a clear screen. This compact and powerful laptop saved the day.

This is an old refurbished laptop, that is not Win11 compatible. In general it runs well, except that some driver message pops up that it needs to be updated, but the update never succeeded. This is a technical issue that could be probably solved. I talked to support, and tried to resolve the issue, but had to return the product in the end. The support guy was very nice and professional.

Very compact, efficient and definitely value for your money. I would 100 % recommend.

I bought three of this one and had to returned. Missed all the black Fridays sales and ended up with no computer. What happened? It was false advertised because there was no " Refurbished" anywhere. It was added afterwards in the website and I can prove that. I still went ahead and accepted all there, since I had the three year protection plan. As soon as I opened the first one had the letter l in the blackboard sticking out so I couldn't even register my email to begin with. Opened the other one, it showed in the screen that the battery had to be replaced. Right away! As soon as I open the laptop! Went to the return and the person at the customer service kept asking which computer had each problem since they looked the same. So really, I am supposed to spend my time diagnosing each computer when Best Buy didn't take the time to make sure the computers were performing well begore putting for sale? What a mess. I missed the chance of getting other computers. Now I am waiting to see if there is a sale coming up as good as Black Friday sales. Frustrating in some levels. I really needed the 3 laptops to my work.

The computer works well and touch screen is very helpful. I hit the blue mouse button and didn’t know how to get back but was able to figure out

This laptop has 2 batteries. It has an internal and external battery. The internal battery was corrupted or just not installed. An error displayed every few minutes warning of battery 1 not charging. I exchanged this laptop for a new Dell.

This Lenovo T470 laptop it's a great deal. I've used it for office work mainly (MS Office), streaming services and surfing the internet. It runs super fast, and for a basic use it's the best price you can pay for such a fast and lightweight laptop. The fact that is refurbished, it's transparent to the user. You'll get a brand new laptop, with lots of local storage space, lots of RAM to be fast, a very good processor and a touchscreen. Only thing is that you may find it a bit too lightweight and apparently fragile.

So far seems like a great machine. The price was good as well.

I to did not see that it was a reconditioned laptop. I needed one for a nonprofit and would not wasted their money. I started loading today and it is the slowest thing that I have ever used. The last thing that I will purchase from Best Buy! .

I am very happy with this product. I will purchase a refurbished product in the future

The laptop came before we excepted, in perfect conditions,

My purchases with Best Buy have always been simple and perfect.

This was my secknd attempt at pirchasing this computer. The first laptop had a software glitch where the cursor would slide to the right by itself, and then the start window would open. Returned it, exchanged it for another. I had actually purchased an i5 core and got an i7 for no extra cost. No complaints here. The purpose of my purchase was solely to use it to run my Rekordbox dj software for my Pioneer XDJ-XZ console, as my M2 Mac Air wasnt running it smoothly. So, although I cant speak to the speed or power outside of my dj use, I can confirm that i have not had one issue. Laptop’s design looks fairly dated, but im not trying to score fashion points in my basement, so not concerns for me there. Great laptop for an excellent price.

This laptop was included in Black Friday Special but without mentioning that this is refurbished computer from 2017. At the very bottom of the specs it says "Refurbished". I found it only after I placed the order. Misleading. Hard to cancel. Zero support.