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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 383 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 383 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote starter package. Purchase included professional installation. A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mechanics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with my installation I had lunch and they called me when they were finished

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weaksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called twice, sat on hold 30 min each time before I hung up. Went to closest location, all of the techs quit. Went to next closest location, waited 45 min to talk to someone, only to find out I would have to wait 5 weeks for installation and that would be for the store that is further away than each of those previous stores. One would think the "brick and mortar" would put more of an emphasis on customer service as it could possibly be the only thing keeping their heads above water in this web dominated retail climate. Sorry to see this happen to what I used to consider a reliable source for electonics and things of the like. The writing is on the wall and Amazon is laughing all the way to the bank.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup installation for our viper remote start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Remote Start for Car is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and work every time. The installer is knowledgeable and good at what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy who installed the starter was very friendly and did the installation on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fast haven't found any damage to my vehicle and it works great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech at Riverhead, NY site was spot-on ! If you need service, go there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly overworked tech. prompt for appt schedule, quick install, quicker than est

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Best Buy are professional and friendly. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work was done in a very professional manner everything went well it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did great job. Remote start Installation is neat and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff who made everything work out well with my install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly support. fixed car remote start. its AWESOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done by greek squard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job excellent work from Greek squard No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote start was installed perfectly on my 2018 model year car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and he really has the knowledge for the items he installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was friendly and efficient. Highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed w/o any problems. love using it. looking forward to winter now :)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hmmm...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much instructions on how to use the remote starter: valet, bluetooth smart function, stop and go. Geek squad told us about turning keys before stepping on breaks. There is also a bright led light installed by the mirror. It's on all the time and is very bright at night. Call see my dashboard. Hopefully it's won't attract thieves. For some reason, install said that Honda keyfob does not work with this system. Go for a 2-way system.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi utcpt - I’m sorry that you didn’t get a good overview of how to best use your new remote start, and that some of the features aren’t to your liking. The folks that did the install should have made sure you were comfortable with it before you left. My best advice for you would be to call your local store to see if they can set up a time for you to go over the operation and features of your remote start with one of our Autotechs. You can find that phone number at this link: https://goo.gl/3Cp6Z9.

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