The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-383 of 383 reviews
Rated 1 out of 5 stars
FAILED to keep their word. Waited 3 weeks.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Their ad said it didn't matter where the remote start was purchased. They would install correctly. I got an appointment for January 16. I had everything ready for the installation.
They looked at the NEW Python 4608P , didn't even open the box, and said it was too complicated. They couldn't handle it.
They failed to do what they said they would do In Writing. Bitterly disappointed in Geek Squad.
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
We appreciate your feedback. It's always frustrating to feel neglected and like your time was wasted. We expect our Geek Squad agents to offer exceptional service and ensure that appointments go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Remote start
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waited till i got there and had somone come pick me up to tell me they where to backed up to instal my remote start. (last appointment of the day. 5 hours before they close)
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I want to speak to a person that speaks english!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just spent 45 min just trying to get a price to have remote start installed on my car. But all i can get is people that don't speak english!
