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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 383 reviews

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    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 383 reviews
  • Rated 5 out of 5 stars

    Instalación

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service recommended to anyone that need it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was amazing. He gave me all the information

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incompetent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super stoked about this starter. Viper is great however. The employees of the best buy store are the worst I've ever seen in my life. They don't care about customers and do not have any clue what it takes to create a happy customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for xmas gift. Still waiting for installation. Not enough techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Altamonte Springs F,L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know any other stores but luckily the guys on my local store are great, really nice guys always so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making the appointment was very easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation expert took care of everything! Very friendly and knowledgeable, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took the wife's car in to have this installed and The tech was so polite and went the extra mile to explain how this gadget works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in and out pretty good amount time. They even offer me to book earlier time if there are any cancellations available. Professional job was done at the site and left with satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good remote starter. Nice all around. Might even get one more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member that installed my car starter was very knowledgeable about the product. He did a complete demonstration for me after installation. I appreciate the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplified installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB installer did a great job and the T harness provides a much faster and cleaner installation without cutting into the factory harness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Avenice ! Always could relay on this business …..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote start install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy auto install professional did a great job with the Compustar Remote Start install on my vehicle. Completed in less than 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and knowledgeable. Everything was done in a timely manner. Excellent job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote start that install on my car was great and fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the automatic car start I bought for my mother ... he was so helpful and gave us a play by play on how it works !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and efficient, everyone we dealt with was very nice and professional, and the remote start works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Van, great product and would recommend this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it zero stars if possible. I purchased a Viper remote start kit with installation. I setup my appointment online. On my appointment date I arrived an hour and a half early and left my vehicle. I returned approximately 2 and a half hours later to find my vehicle still in the same location I had parked it. Long story short, I was given one excuse after another and that it would be approximately another 4 hours before the install of the remote start would be completed. I cancelled my purchase and left. I have been a customer with Best Buy for several years, but I believe I will no longer do business with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      That sounds like a clearly disappointing experience, and I apologize for that remote start installation service not being completed in a timely manner. I appreciate you taking the time to share this with us here and letting us know how this experience made you feel. Our store management team at that Best Buy location would be happy to accept detailed feedback around this, as well as our team at 1-800 GEEKSQUAD (1-800-433-5778).

  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it as bundle with geek-squad installation nice deal.

    I would recommend this to a friend
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