Customer Ratings & Reviews

Install went well even told me how to leave the car running after you park somewhere don't have to shut it off

Mike did a great job on my remote start install for my vehicle. My car came back the same as when I dropped off except with a new remote starter. Mike was very informative regarding the new remote start and helped me decide in which one to purchase.

The installation of my car starter was 45 minutes ahead of schedule. The installer showed me how to use the fob and had me try it to make sure I understood how to make it work.

Great. Super great. Great. Super great. Great. Super great.

John in the installation department is amazing. When I purchased the system along with the installation I was told install would be a couple of months down the road. I stopped by the store after I made the purchase online. I spoke to John in installations and he said he would call me if something came available due to a cancellation. He called not long after that visit, within a couple weeks, and I was able to have the install completed much sooner than expected. He went above and beyond my expectations. If not for the new features of the remote start, you wouldn't know that it was aftermarket. The install was great, it was completed ahead of time, and John was amazing.

Had my remote start installed. The mechanic was friendly, set expectations on the duration of the installation process, and showed me how to use it afterward. Very happy with the service I received. Thank you!

Got to my appt before time. Had to wait an extra 20 mins for someone to come to the install bay after I called the store to inform them id been waiting and knocking on the bay doors and ringing the doorbell. But overall instal was fast and professional. Just need a better way to get into the bay if no one is their..

My car alarm was upgraded nathan was able to pair my new alarm system with the existing alarm system in my 2020 jeep grand cherokee limited awesome job works great now i have more peace of mind when I set my alarm at night! Thanks nathan awesome job!

Very tenacious and got the job done in the end.. went to a few places before coming to best buy and none.of them would take on the job as too difficult.. Garret Raymond had many issues over lots of hours but he stuck to the task, kept me informed at all times and eventually did a great job

Service tech did an outstanding job . You can't tell he was ever in the car except for the antenna required to work the starter which by the way took me a minute to notice . It works perfectly and he explained the entire process, including how to operate the unit I was extremely impressed with the whole purchase and installation. Highly recommend Best Buy for a car starter.

Agents install auto starter quick and efficient. Completed the installation ahead of time and it runs smoothly! Great service. This is 3rd vehicle I have had installation on and the service has been great every time.

I got a great service from Geek Spuad at Bestbuy. Beside the remote starter and security system installation they installed couple other itmes but what I was pleased about was the timely manner and the professional installation and this is after I cancelled and switched items. Thank you for being patient with me and I really appreciate your great work.

The service tech who worked on my vehicle was fantastic! He provided clear communication of the process, answered my questions, was friendly, helpful and very knowledgeable.

A piece of mind using expert to install your device in a professional manner.

Giving 4 stars only because there is no place to wait. When you drive 1.5 hours, it would be nice to have a small waiting area. The two chairs you have are far from ideal.

They gave me good, fast service. They told me they would install the remote start system for my car in two hours and thirty minutes. I waited, and they finished exactly as they told me. I liked the service and I recommend it.

The technician was very knowledgeable and very quick

The guy who installed it was very good at explaining everything, very quick, and knowledgeable. I wish they would let you get quick stuff checked out without having to make another appointment though.

The technician was very thorough, gave great instructions after installation and no issues after a month from install! Overall great service!

Was satisfied with the installation of the product and answers to the questions asked