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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the E.POWER 10,000 mAh Portable Charger's long battery life, finding it easily charges their phones multiple times. The charger's ease of use and reasonable price are also frequently praised, along with its bright flashlight. However, some customers express that the solar charging feature is slow and unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a much needed and very much used charger. It is super rugged and the LED light is amazingly bright. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of power and will charge your devices well. Takes quite a while 2 fully recharge the unit with the sun but worth it to have it around and ready when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    30 hours to charge to via solar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to charge based on solar only. It takes 30 hours in sun light to fully charge from zero to full bars. I tend to leave it on my cash dash board to charge as a back up . Plug in charge is about 2-3 hours to fully charge . It is a bit pricey for 10,000 mah . B

    I would recommend this to a friend
    • Brand response from RENOGY
      Posted .

      Hi Solarshopper, Thank you for sharing your feedback, however, we do have 2 ways of charging this device one is through the sun and the second one is recharging via the input port device. Should you have any questions, please contact us at 909-287-7111, Monday through Friday 8:30 am - 3:00 pm PST. Please expect long wait times as we also are migrating to a new phone system. Again, thank you for your patience. RENOGY

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be charged on the car, house or solar. The First time Need to charge 10% then you can finished charging solar. If you Drain the power to low need to charge with the cable at least 10%.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For camping or any outdoor recreational use this little bugger comes in handy. You can recharge your phone while it recharges with the sun

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband, who has decided to try camping. This will allow him to keep his phone charged. He likes it and looks forward to using it when he travels too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great power charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent charger for all on the go people. Never run out of charging possibilities while doing your daily duties in the city.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great and I'm glad I bought it. It took a while for it to charge my phone but it charged it all the way. I got it on sale and it was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    Portable charger

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, flashlight is very bright, sunlight charging is a little slower but will charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family needed a charger when we went out camping. This is the best piece of camping equipment we have ever bought!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not charge in the sun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting at various discharge states, I've tried several times to charge the power pack in sunlight. Each time a red light illuminates, which I assume indicates that it's in some sort of error state, but this red indicator light is not mentioned in the included sparse documentation. I've sent 3 emails to their listed customer response address, with only a "we'll get back to you" respose, otherwise nothing. I've decided to return the unit and look for another more reliable brand, with better post-sale support. Fortunately Best Buy is making the return quick and easy.

    No, I would not recommend this to a friend
    • Brand response from RENOGY
      Posted .

      Hi Dave1965, Thank you for bringing this up to our attention and we will forward this feedback to our management to better assist and improve our services. RENOGY

  • Rated 5 out of 5 stars

    Bigger than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot bulkier than I thought good quality haven’t used it yet but I have other products from this company that work well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this .....it is easy to use and is well worth the money. Very convenient to carry with you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to recharge my phone every day it is beneficial...........................................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solar charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy directions. Lots of options and more versatile than originally thought very handy for travelling and camping.

    I would recommend this to a friend
  • Pros mentioned:
    Flashlight

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. The flashlight was extremely bright while the USB charge connected and charged fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. First one came in an opened box without charging cord. Best Buy replaced it immediately

    I would recommend this to a friend
  • Cons mentioned:
    Solar charging

    Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solar charging is kind of slow but overall it is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving to a 3rd world country with lots of black outs so I needed a reliable back up. This was it!

    I would recommend this to a friend
  • Cons mentioned:
    Solar charging

    Rated 2 out of 5 stars

    Pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never charged by solar power even though I set it in the sun. One USB port never worked and now the other one doesn’t work. The flashlight works but that’s not why I got it. Thanks

    No, I would not recommend this to a friend
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