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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 48 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use, temperature monitoring, and long battery life of the Wi-Fi Water Leak and Freeze Detector. The app and Wi-Fi connectivity are also appreciated features. However, some customers have reported issues with the alarm system, including occasional false alarms and inconsistent performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Pros mentioned:
    Leak detection, Temperature

    Rated 5 out of 5 stars

    Checking for Water Leaks in second home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Honeywell Home-Lyric WI-Fi water Leak and Freeze Detector is a godsend for checking for leaks in our second home. Now I can remotely check if there is a leakage problem as well as monitor the humidity in the air. The home is in a tropical environment. So I know if the humidity goes up the Air Conditioning has failed and mold can easily be produced. This product certainly puts my mind at ease.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 3 out of 5 stars

    Good for peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start out by saying this is the 2nd one of these I had to get, as the first had issues during setup and after hours on with tech support the false alarms wouldn't stop and they said to return it. Then these were on backorder for close to a month when i tried to order a replacement. This replacement set up correctly and pretty straight forward. I wanted something to alert me about basement water should my sump pump fail again. Its nice to get the alerts on my phone an emailed to myself and others. Also can check the device status through the app and get average temps and humidity levels. Its is pretty pricey though, but a lot cheaper than water damage!

    I would recommend this to a friend
  • Pros mentioned:
    Leak detection, Temperature

    Rated 4 out of 5 stars

    Peace of mind through technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a basement without a sump or drain. This device gives peace of mind knowing that it will notify me on my cell phone of any possible leak or temperature issue that reaches the sensor. I did have an issue getting it synced to Wi-Fi, but after a few attempts it did work and it's worked fine ever since initial connection to Wi-Fi. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature

    Rated 5 out of 5 stars

    Great for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alarm is very easy to set up and can be easily integrated into a smart home setup. I put this alarm behind our washer and dryer, which are on the second floor. I like being able to view the temperature and humidity from the app. Extensions are available for the sensor cable. Several cables can be daisy chained together to cover a large area.

    I would recommend this to a friend
  • Cons mentioned:
    Alarm

    Rated 3 out of 5 stars

    Not as advertised. Could be Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first read the other reviews and information, I was excited that I found the product I needed. I was wrong. One of the descriptions stated the detector could be synced with Goggle Home. It can't. When the device goes off, you cannot shut it off from your phone. You have to make sure the cord is dry and reset it. Not a good system as the alarm will keep ringing till you do this. Its an OK detector but could be upgraded. If I had to purchase again with all the information, I would look somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to monitor our basement for any water leaks or for dropping temperature. Very easy to set up and see the temperature and humidity on the app. It gives me peace of mind when I'm gone. Luckily, we have not had to actually test it with any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not require a hub to work. Easy to set up with my wi fi server. Sends a audio alert when activated by water leak . Inexpensive peace of mind when I’m sleeping or away from house. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really to hook it up! You plug it in and put the extension cable down on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this in my weekend home. Very easy to set up and use. Tells me the temperature and humidity every weekend in my weekend house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several products for temperature and water leak monitoring, before discovering this Honeywell product. Many required hubs. I have come to the conclusion that this is the best stand-alone option out there. I purchased two of these sensors for my dad's house and setup the Honeywell app on his phone. They are simple to setup and use. I explained the app to him in minutes. Three months later, everything is working great! I am thinking about buying some for my own house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery can last 1-3 years depending on how many times a day you want device to check the humidity and temperature. Has a loud alarm. Why I bought: my AC condensation line got clogged and wasnt draining, so water started backing up and drenched the ducts and held water there. This caused my AC to freeze as well. After expensive repairs, I bought this device and installed in the catch pan under the AC and fed the sensor line into the duct. Next time any water or moisture is sensed, I will assess the issue and fix the problem before it becomes a real problem.

    I would recommend this to a friend
  • Pros mentioned:
    Leak detection

    Rated 5 out of 5 stars

    does the job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this to check for any leaks by my water heater. Sure enough a week later one of my circulator pumps sprung a leak. the detector alarm went off and sent me a push notification to my cellphone and and an email as well. Thankfully I was home at the time so I could shut off the system to prevent a big flood. This is a great peace of mind to use by water heater or washing machine or toilet. you can also purchase separately a device that can shut off your whole water main remotely if you get an alert about water leak if your not home at the time. Again this is peace of mind at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good water sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good valued product from Honeywell. I bought two for basement and works well. Just make sure you have wifi connection to where you plan on placing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Temperature

    Rated 5 out of 5 stars

    Provides protection for potential water damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Long battery life with 2 AA batteries. Also monitors for high ambient humidity.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 4 out of 5 stars

    Great option for me to track leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good addition to my connected home. Was able to get it free with Lyric purchase. I do like getting email updates and alerts through the app. It does take a little tweaking in the app to make it right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Units!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These leak detectors are life savers! They work really well and sound early enough to prevent damage, but don't go off unnecessarily. We have several of them - near the hot water heater, by the washing machine, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Effective accessory for Resideo Home app.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once get set up. The set up can take a little while due to placement of sensor wire. Once installed seem to work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality and price when buying on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel at ease knowing that we can monitor our sewer area under our house in the crawl space without having to go down their periodically. Being able to check even the battery on our phones is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice water leak detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this leak and freeze detector to use with my T5 Honeywell Lyric t'stat. Simple to set up and use. Simulated water leak, set off local alarm and sent alert to my smart phone. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Leak detection

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works like it should. I had a leak in my basement back in February and this let me know in enough time to get it corrected before it got bad. Only takes a little bit to dry off and be reset to used again.

    I would recommend this to a friend
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