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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 358 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers commend the V5 Plus dash cam's excellent video quality, user-friendly voice control, and relatively easy installation. Positive feedback also highlights the inclusion of GPS and a high resolution front camera, while some users found the night vision capabilities particularly helpful. However, negative experiences were reported regarding the Wi-Fi connectivity, the accompanying app's usability, and occasional screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 358 reviews
  • Pros mentioned:
    Gps, Video quality

    Rated 3 out of 5 stars

    Great features and quality video but has issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I got out on sale and the video quality is great all the features I could ask for but it freezes up. Sometimes it comes on but won't record and the buttons don't work, I'll restart it once to several times and it will be good, firmware is up to date. After digging a bit send like Rexing has horrible customer service and isn't even responding to online questions in their form. Might be returning but I have a bit more time as the holiday return policy at best buy is extended so thanks best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps, Video quality, Voice control

    Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dash cam works great! It has many great features that I haven't seen on most dash cams. It has good build quality and seems really durable. Another feature is how you can view the front and back camerasusing wifi and control it using voice commands. The front and back are high resolution and record clearly. Overall, this is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality, Voice control

    Rated 2 out of 5 stars

    Not fully functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the entire package for sale at $199 with all the camera modules, including the hardwiring kit. Most of the negative reviews are true in what I've experienced. There are no firmware updates yet. It sort of (mostly) works with the cigarette lighter plug. The nightmare begins when you use the hardwire kit. I tried every conceivable way to power the camera with no luck on full functionality. Either way, the GPS MPH speed doesn't work. With the hardwire kit, the camera doesn't record in 1 minute clips. It's random 0 sec, 3 sec, 12 sec, 18 sec, etc. And parking/motion sensor mode is just as bad. The g-sensor didn't work either no matter hard I banged any part of the car. Tried rexing support but it was an exercise in patience because they'll constantly repeat the same things over and over and over again. However, they are sending me a new hardwire kit so I'm crossing my fingers but not expecting much. The front cam video quality is good at 4k. The rear 1080p is just ok and acceptable. I don't plan to use the in-cabin cam. I do like the voice commands. I want to like this and want to keep it, but we'll see how the new hardwire kit works. Otherwise, I'll be returning everything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    GREAT CAR CAM

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Car Cam. I bought a larger memory card, so I have to delete pictures etc so often. Works great and I love the inside camera just in case I ever need it. I do wish they would make app work better with the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Good idea & but too many defects!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of pluses but had a lot of problems. It would work for a few minutes and then it would be done!!! Was replace once or twice but had the same problems and was definitely not worth the money and no the money with all of the problems it had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install and the picture is good. The night picture seems pretty good too. The automatic adsorption also is great, There will be not lettovers on you window. It's a good choice to buy this dash cam.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the ease of install and use of its features but hate how it manually has to be connected to via wofi before you can download your videos. Overall great product and does exactly what you need. Video quality is great and glad i purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good camera bad app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is nice. And diffeent ways to record. You can record front cabin and rear at same time but not in 4k*its just fornt cam anyway. Tge only negative 8s the app itself is useless says its not connected but i went through all tge steps abd still not good.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    functional and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 2012 Toyota Camry since i am recently working at the gas station mostly during night time to avoid "what if" situation, you never know who might scratch or stealing from your car. The 4K resolution provides vivid and clear image even when recording at night time. I like the fact that it comes with 3 cameras that can record the front, rear and the cabin, you can actually rotate the lenses to point to wherever you want. Voice control wifi feature make it easier to operate, you can view all the recordings via app, which is a plus. Set is pretty straight forward, but if you are like me who is not a tech person, you are expecting at lease 30 minutes to install it. overall, i am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and picture quality. Too many cables and extra sensor that needs to be placed on windshield when the hardwire gets added. A little complicated to connect to wifi in order to use app.

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 1 out of 5 stars

    This dash cam is NO GOOD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dash cam is garbage, since day one i bought it its been nothing but trouble. I was never able to use it its just been attached to my window since i could remember. So they could just tell me today that the dash cam is defective

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good at current price but feels cheaply made...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confirmation email after signing up came in mandarin - felt more like a phishing campaign. No idea what it said but i decided then the app and any software wasn't worth the risk. The functionality within the menu is pretty weak. I paid $299.00 for the kit and 2 days later saw the price had dropped at the same best buy to $199.00 so i feel as if i didnt get the same value as others. At $199.00 this is worth it given the image quality and number of cameras. That would be the top dollar it is worth in my opinion. $299 was a shot to the pocket for a product that i feel 8 cannot take full advantage of since i could not use the app or backend functionality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect little dash cam!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our dash cam before a long trip to the backcountry in Alaska. I felt like the added security of the dash cam was a worthwhile investment for our family if something was to happen while we are on the road. The video quality is very impressive. The device is small and compact and captures a wide view of the road and surroundings. The sound quality is good as well. Make sure you purchase a micro sd prior to install as it is not included. We have no complaints with our purchase. You pop the SD card into the computer for easy playback. Overall very happy with our selection.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality and easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera gives great video day or night it has a nice wide angle of view. I love the ability to connect it to my phone and get a large screen view makes it super simple to set up and download clips. if I were to change anything I would add a little more angle to the mount so there were more useable adjustment to the lens. Our 2014 Mazda CX-5 windshield has a large (8x8) block where the mirror is and a steep slope to the windshield which makes it necessary to have the lens at the extreme end of the adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace if mind when driving or leaving my car parked. Works great. I had it professionally installed. No unsightly wires.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control
    Cons mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    great all around three camera system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a two-camera system but this system had everything I was looking for in terms of options and quilty. I don't use the internal camera as I do not ride-share. the voice-activated features like file like or photos work great. I used them for road tripping when I wanted to get a photo of the view in front of me without taking my eyes off the road. the wifi mode could be better, but still works in a pinch when you need to make some adjustments and to see what your looking at when,

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of a previous traffic accident, someone hit me from behind and ran away. Because the pixels of the driving recorder were very poor at that time, even the license plate could not be seen clearly, and then the police could not catch people. So I bought this dash cam. Installation is very easy and convenient, and I love that it has three cameras and the 4K is crisp. It also has wifi which is very convenient. The product comes with a 32GB micro SD card, which is very intimate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does a good job with video but a little hard to us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box, it’s a little difficult to use, the menu’s are difficult to get to Only records one minute at a time Also had someone else’s video locked into memory and can’t delete

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Very Good camera but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the cameras is good But mobile application for this is too bad.. And no proper instructions on how to use the camera and it’s settings..

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been used this product for a while now. Overall I will recommend it to my friends when need a camera given it’s high quality and flexibility. Below is some of my experience. It has clear picture quality. As advertised, this is a 4K picture quality dashcam. And it comes with a free SD Card as well. The app is really easy to use too. I 100% recommend this product to everyone. Stop looking around for dash cams this the one.

    I would recommend this to a friend
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