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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,346 reviews
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Just as good as Astros I think. Dolby atmos is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but no so great voice capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset surround sound is fabulous but since I my old headphones for my gaming system finally wore out I figured that this purchase would the a great but. Unfortunately set up is not as fluid, the mic has a tendency to cut off and generate static. I contacted the company and was guided to troubleshoot the headphones. In short, the headphone work well, chatting issues may or may not occur.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our RIG 400HX, we are sorry to hear you have been experiencing trouble with your unit.

      In order to troubleshoot audio issues please ensure both your console and controller are up to date and then try fully re-attaching your headset's microphone and reconnecting your headset to see if this helps the issue. You might also want to try your headset with another device or console in order to isolate the problem.

      Please odn't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Sounds good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great, setting up the mic is a headache as is getting it to stay in place. Glad I got it on sale, or I'd be disappointed in the quality for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable to wear and the sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and good sound features. Long cords and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great headset comfortable for long periods of time. Sound is amazing, and Mic works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset sounds better then some of the more expensive ones. My only problem with them is that the microphone gets loose once in awhile and I sit there talking to my self. Make the microphone connection more secure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headset for the price I paid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset around Christmas when it was on sale. The headset is comfortable even after Long gaming sessions. The only problem I have is with the dolby app on xbox. The sound cuts out every once and a while but comes back in a few seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, basic headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound and fit perfectly!! Can not go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son, he has broken alot of headphones.... These have lasted somehow. The ear pieces pop off easily to adjust fit, comfortable to wear, sound quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are made well to fit a child’s head! My son says that he can hear very well!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for MMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and it’s super comfortable to wear for hours of gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset very goog

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first headset was a bit cheap. It was the headset my granddaughter had piced because wanted to save me money. One evening she wants me to buy her the same headsetfrom game stop. went to best buy instead and the lady on duty said this one was good ,so that's what we purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Plantronics is always a good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Plantronics when it comes to their headphones/earpieces products. These particular gaming headphones serve their purpose when used for the Xbox. And they came with the added bonus of a Dolby Atmos access code. I'm satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very comfortable on the head and ears. Good sound, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio, easy to wear. Very satisfied with my purchase and the price is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds comfortable much better than my turtle beach!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    lightweight and great finish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, lightweight and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    controller straight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my system - the sound is just right dose not fit tight on ears i only one problem - cord plug could have been a little tad longer for when i get really excited almost pull system off of stand my bag'' 3 d vision is tight'

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Work well with the game system. I would recommend.

    I would recommend this to a friend