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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,346 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    A practical and reliable purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a practical and reliable purchase. Works wonderful when playing on my Xbox. It is lightweight, which makes long hours of playing comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headset especially when on sale comfortable and light feels kinda cheap tho

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Headphone for Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x headphone. Got this from bestbuy on sale. Initially had issue with volume but then I figured it out and have not had any problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head set hands down had for a while no issues sound great can hear foot steps coming up from behind u on Cod

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good but flawed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works well enough but the ear pieces pop out too easily. Overall still a decent headset for the price though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves them. Great buy even though its an older model. Perfect for kids that like nice things you don't want to pay high prices for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a sale and really enjoying the audio quality. Have not yet tried to Atmos memership, as I am afraid I may enjoy it too much and want to keep it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HeadsetIII

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not Astros or Turtle beach. Hard wire is rough. no wifi. must be an xbox trait so if so cool

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done but are in no way a premium headset...if you're able to get them on sale there a decent starter set

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty average headsets and a good price so if you just want some headsets to play with these are the ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very comfy! I don't like over ear headphones because my ears get hot but doesn't happen with these. Easy to adjust for others to use or do a better fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas and they seemed to be working ok for the first few minutes and now he can't hear other people talking. They can hear him fine. Anyone else have this issue?

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello Roxy, we are sorry to hear that you are experiencing audio issues with the RIG 400HX. In this situation, we would recommend connecting the headset in a different device (like a smartphone with a 3.5mm jack). If the headset works with the second device, you can try updating the firmware of the controller. If you require any further assistance, please feel free to contact our Customer Care group at: https://www.plantronics.com/us/support/contact/ Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes his gaming headphones. This is his first set and was impressed with the quality and the sound for his gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the 2nd best headsets for Xbox one also comes with Dolby Atmos code inside package

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly. light weight. only issue is that the instruction manual incorrectly shows you how to set it up for xbox one S. Some messing aroud on settings I was able to figure out how to get it working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended me these headphones and i gave them a try, it was going to be between these or the turtle beaches but these were on sale. I have owned these for a year now and they are amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a comfortable headset and has good sound. Overall good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones at a good price! I use these headphones playing MMOs and just watching YouTube videos. They pick up on bass pretty well for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a really good headset these do the job.. they may not be top of the line but they perform like they are top of the line... only difference is you get to keep some cash in your pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really really really really really really good.

    I would recommend this to a friend