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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,346 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does the trick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to. Clear sound and seems to be of good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up getting these since a different pair I bought from Best Buy didn’t work. Definitely better than the other pair I bought

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for really cheap but they’re pretty great. Use them on PlayStation don’t let the packaging fool you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good headset for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset. Good for its price. Only bad thing about it comes apart easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these. A bit bigger than his usual one but good quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, I use it with my XBOX when I play games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed good pair of gaming headphones, good crisp audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price for great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the headphones, you really can’t beat it. The quality is just right with great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid, sounds great and reasonably priced

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget headset this actually has a remarkable quality, it's well made and sounds great, good levels of bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't go wrong great sound and bass bought for my son and he loved them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kids love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids as a Cristmas Present.Didnt expect they really like it.design is nice and the price is very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for Xbox. Last longer seems like a much better quality then most

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these just over a month ago and used them probably about 15 times. They're comfortable for the most part but slightly awkward since there are only 3 preset sizes and I can't get a perfect fit. They sound fairly good for the price. I wasn't thrilled with them even when working properly but they Def got the job done... Unfortunately, now I have to wiggle around the headphone jack for a good minute or two before I can get them to work. If you like headphones for your Xbox experience, I'd dish out a few more bucks and get a better pair.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our RIG 400HX, we are sorry to hear you experienced trouble with your unit.

      This headset has a one year limited warranty in the US, if you continue experiencing trouble with your unit we recommend that you replace it. We will forward your comments and feedback to our team for future consideration, our customer care group is ready to assist you at www.plantronics.com/support if you have any questions! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work very well. Been using them on Xbox One, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new headset, didn't want to pay to much, saw this one and looked really good. It works great, amazing sound and microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Works for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. My son seems to abuse these things and this one has lasted a month so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset for Xbox works great and causes the kids to use the Xbox even more. They can use it and not bother other people watching TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my son he is a gamer and he loves them. However, he has used them to watch movies as well they block out all noise. great buy for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones it also comes with the dolby code for the app and you can hear good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for his x box. We don' have any problems with the item, meets expectations.

    I would recommend this to a friend