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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,346 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top head set

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was very apprehensive about spending the amount of money that was listed on this item but seeing that I was tired of having two deal with this issue every 6 to 7 months it turns out that the quality was worth the price and this is absolutely the best headset most comfortable headset I've owned and all the time I've been gaming, the sound quality is out of this world V quality comfort and so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Work very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset as I did not have one for some of the streaming and watching twitch I do. It is very comfortable. I use it with my computer. I did need to buy an adapter as this can be used with cell phones and most modern laptop out of the box. My computer is a desktop and has 2 separate ports for audio and mic. I have used this with my cell phone and ipad as well. Great audio quality. Great product would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, bought two so son and I can play games together. Came with Dolby Atmos software for FREE so that was a great bonus! The sound is awesome, gives a 3d sense when playing fallout and other games. Works great when watching movies on Xbox as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Good headset for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and comfortable, also good value if on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Light weight, Easily adjustable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these and love how they fit, that they aren't super tight and are pretty light weight, the only down side is that I've noticed my voices constantly echos now while talking to other players and I'm not sure if its the headphones or something went wrong with my controller.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Good sound. Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic headset for the price. It's pretty lightweight and comfortable, and the sound is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Platonix Rig 400 HX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality material and good quality. Lacking big base but not really needed for game. Good microphone placement. Good buy for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headset with mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step up from any of the included in-box mics that may come with your console and for the price I got it on sale, is good. It feels fine for a plastic headset, though it does tend to hurt my ears after an hour, due to my larger head size. I also wear glasses. For reference, I have had past Sony Wireless Stereo Headset, a Monoprice Wireless headset, and a wired Sony MDR-7506 Professional headphones. Only the professional Sony MDR-7506 headphones am I able to use for all day (8 hours) without having it hurt my ears, which is usually why I prefer in-ear buds (earbuds). As for sound, it comes with a trial of the Dolby Atmos app. I used this for my PC as I have my Xbox One S shelved. It works...okay. I've usually use Windows Sonic with my MDR-7506 (or earbuds) which simulated 7.1 before and it works fine. I know these aren't audiophile quality headphones so I won't knock it for its audio quality, but for spatial awareness, Dolby Atmos doesn't appear to be any significantly better than Windows Sonic. After the two-year trial period is up, I don't think I will buy the app. Speaking of which, this is important. After redeeming the code on the Microsoft Store on PC, it will prompt you to download something. This is only the add-on. You ALSO need to download the Dolby Access app for Dolby Atmos to work. Why they couldn't tell you that more clearly or just have it auto download as well boggles the mind. I do like that this has a microphone and from testing, sounds fair for the price. I anticipate using this for gaming sessions since it will sound better than my current set up picking up my mechanical keyboard's clicks. I think for a low cost headset that comes with a mic, plus comes with access to trying out Dolby Atmos, this is a good buy. Personally, I don't think Dolby Atmos is worth it with the sound quality on these headsets. I am also against the subscription model. If you buy it on the store, it's a one-time buy forever tied with your account. That's better, but still not good. But what if I want to give this headset to a sibling or friend down the line? It is not consumer friendly. Remember, the selling point of this headset is that it was designed to show off Dolby Atmos. I take good care of my equipment and expect to be able to use them down the line for a long time. Two years down the line, unless I fork over money for the app, this will no longer have that functionality. My overall recommendation: get something better if you can afford (and need) it. I went in understanding the limitations and am okay with this as a backup headset (and to try out Dolby Atmos).

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great for the price, It sounds great you do hear Dolby Amos sound which is great. The only thing I didn’t like was that when you insert the “3/4 jack onto the control you have to kinda force it and it seems like you’re gonna break. But it works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset, excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and at a price that wont break the bank. They're lightweight and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Dolby atmos
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Could’ve been great... but just ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love the headphones but overall, they’re just not loud enough. Very comfortable and love the included code for Dolby Atmos but these really need an inline DOC amp in order to be truly great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 4 out of 5 stars

    Very Good Headset with Free Atmos App (XB1)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for XB1 and they're quite good. Playing COD WW2 and you can hear the movements of other players in close proximity. Free Dolby Atmos app was also a nice perk. FYI - this headset does not expand/adjust in typical fashion. You physically move the ear cups to the desired slot (3) for optimal height & comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    works amazing, light weight and great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headset, got it as back up for when my Astros need to charge i could just throw these on and it does the job quite well. you can set this to your preferred volume and control the mic too. worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is lightweight and good for gaming purposes. This is the second of this model I have purchased. The first broke as the dual cords got tangled on something and ripped. Regardless, this is a good model for the cost - sub 50. Dolby Atmos is a good plus as it is better than traditional 7.1.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable and great sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They feel very comfortable and they sound great especially for xbox with the dolby activation code that is included for free in this item. Been getting Chicken Dinners on Warzone alot more lately. Definitely recommend these and great price while they are on sale for $29.99

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've had in a while, and I love that I get 2 years of dolby atmos. The sound quality is amazing, so now I have complete dolby experience with my xbox series x.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to purchase a gaming headset and this was on sale so took a gamble even though people have complained about the plastic frame that holds the drivers. Seem to be of descent quality and if used carefully, should last. Sound quality is ok and comes with a free 1 year trial of the Dolby App.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale. Good headphones for the price. They sometimes get some static noise, but overall pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers on a great value headset. You need to download the Dolby plug in but its very good for chat and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Microphone

    Rated 5 out of 5 stars

    Exactly what you expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for a good price. I loved my first pair so much that I bought 2 more for me and my partner to use with various consoles. I use mine primary for Xbox's and have had zero issues with them. Fair warning make sure to plug in the microphone all the way or talking to people wont work

    I would recommend this to a friend
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