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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,346 reviews
  • Rated 4 out of 5 stars

    Good sound.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He says it has good reception. The only thing is ear sponge keeps falling off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $20 bucks. For this price you cannot go wrong. It may be a little cheaper built than the more premium style headsets but it performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does good job as PC headphone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to listen to language learning classes at my own pace. This works really well for that. You can record your sentences effortlessly and compare the recorded pronunciation with the target one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for a moderate level game player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as an interim headset for my boyfriend while waiting for the 500 model of this headset replacement to come in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decent,but the headphone cups are a tad flimsy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. I don’t care for the mic. because it unscrews from the earpiece, but no complaints other than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great out of the box. No need for batteries in headset. Atmos feature included is really a Nice bonus if you watch movies like me. Lightweight and adjustable even for bigger heads

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews are great but it doesnt work for me, volume are not good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are an ok set I think a bit uncomfortable and microphone only set in place and on one side

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our RIG 400HX! We will forward your comments and feedback to our team for future consideration, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this set but they do come apart a little to easy. Especially an issue with kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone isn’t very loud. They didn’t work with my computer but works great with my xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent got them to replace my old rigs that after two years ear cushion started snagging and left ear cup snapped off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well even after my dog ate some of it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it after my dog chewed my previous headset, this one was chewed as well but it survived

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all right, I don't regret of this purchase. Good choice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Great Till They Weren't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son who is a serious gamer. These were decent for about 3 months until the mic started spitting feedback in his friends' ears on their end of the headsets. Then, the mic quit working all together for no reason. Just not a super great pair. They are comfortable, but the quality just isn't there.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your honest review. We are sorry to hear about your experience with the RIG 400HX headset. If the microphone quit working you may check where the mic plugs into the headset: There's a notch to help it stick in place. If the mic is in upside down, it won't click in all the way. Try halfway unplugging the mic, rotating it 180 degrees, and plugging it back in. You may also want to test the headset with a mobile to isolate the issue. In case the issue persists even after trying these steps and even when testing your headset with a different device we will consider this to be an issue with your unit and recommend that you replace it. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact for further assistance. Plantronics

  • Rated 4 out of 5 stars

    good functional headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't use this. my son does. he had no complaints ,so that is a good endorsement to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meme xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay great love it can wait to go get something else real soon nice item very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok headset for someone who is looking for a cheap one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to hook it up to a pc. Guess I need a splitter. Wish I was told that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kids gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two sets for my sons and they like them very much.

    I would recommend this to a friend