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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,346 reviews
  • Rated 3 out of 5 stars

    Not the best compared to similar priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality and sound even with the 'atmos' on this wasn't my favorite. I like ear cups that are more plush like my Sony 1000XM3's though. I'm trying out the Kraken's instead right now and like them better so far. Exact same price too. These also feel a little cheaper in build quality generally.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Mike quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really likes the headset but the mike quit after 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our RIG 400HX headset, however I am sorry to hear about your experience. If your microphone doesn't seem to work, please check where the mic plugs into the headset. There's a notch to help it stick in place and if the mic is in upside down, it won't click in all the way. Try halfway unplugging the mic, rotating it 180 degrees, and plugging it back in. You may want to also test the headset connected to your mobile to see if issue persists. If you would like technical assistance please don't hesitate to contact our Customer Care Team at 800-985-9815 . plantronics

  • Rated 5 out of 5 stars

    Gamers world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son for his Xbox. He loves it, I should’ve bought this along time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced sound great and are very comfortable. The only thing is I wish we would Find a replacement mic without purchasing a whole new pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Father

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, bought two so son and I can play games together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A whole lotta MEH!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good headset for my Xbox. Doing some initial reviews, thought that this was going to be a home run. Man I was wrong. The design is cheap. The drivers are subpar at best. If you are looking for an excellent headset, then go with the Hyper X, Arctis, or the Astro A50s

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aaa+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from BB associate. Great price from BB. Happy son and quality product. It’s a win /win. What’s not to like. No brainer choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great options for gaming and media

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the price was a great deal. I bought one for me and one for my father in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my series x. It took a long time to get here but when it eventually got here it was amazing to play on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it. Super easy online purchase, pick up in store, check out was fast. Everyone wearing there mask, be safe. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my gamer and he has enjoyed it playing with his friends and just communicating with them like the younger set does nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, He likes them. I like them too because i don't have to listen to the games he is playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset for the cost. Nothing amazing but gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter headset. The microphone is a bit inconsistent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set for Xbox but kiddo didn’t like the wire and kind of bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return the items because they did not work with my devices, nice product just did not work with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to find a better gaming headset for the price! Disconnectable mic, for when you don’t need to chat, but want to play without disturbing the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good And easy to use for first time users

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No good Xbox one user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing and the microphone stopped working after a month luckily I always add extra warranties. I returned it. Sound quality was good but not loud enough as regular headphones even with Dolby atoms as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality for the proce

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Not super high quality, but good for what I paid.

    I would recommend this to a friend