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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,346 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again over and over highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good , looks great and easy to use , I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I needed, works like it is supposed to. I am satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall performance, but some echo/noise at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xboxheadphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great ! They do get a bit warm to the ears if you wear them for a long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and within an hour of use, I knew I don’t want it. Narrow ears, you can’t hear the lows in the music. Dolby Atmos 2 years subscription is included with this headset, but that doesn’t improve the quality of this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headset that I have found to be completely comfortable and the sound is excellent too!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound leaves a bit to be desired, no base and hard to hear people you speak to no matter how I tweak the settings on my Xbox, not bad for the 25 bucks I paid, I read the other reviews and expected more, will continue to look for another headset

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described so have fun with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift for any gamer. They love these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great comfort not great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort awesome looking design. I had bought this thinking I was upgrading from my JLs they are not as loud at all and they also are making a buzz noise in party chats . And no I do not have a charger hooked up to my controller while using the headset.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for taking the time to share your feedback on our RIG 400HX Headset. We're sorry to hear you've had audio issues with your unit. In order to troubleshoot your unit, please try adjusting the volume under your console settings. You may also want to test it with a different device (tablet/mobile phone) to isolate the cause of the issue. If you still get buzzing noise on other devices then we can determine the issue comes from the headset itself and it might have an issue related to hardware. This model has a one-year warranty from date of purchase. Thank you for bringing this to our attention. We will forward your comments to our team for review and consideration. Feel free to contact our Customer Care Team at: 855-765-7878 if you require further assistance. plantronics

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he hasn't complained so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for the price. As well as the quality of headsets that are triple the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and clear voice. DOLBY Atmos included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda bulky but again for the price pretty nice!....lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my nephew love this headphone. it use them when he play his video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price plus 2 year subscription for Dolby atmos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JUST AVERAGE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale.They are light weight but a little flimsy.They really need more sound depth lacking bass.The dolby atmos code they come with is only for two years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. Doesn’t have noise cancelling but when you are watching Netflix, Atoms is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey but excellent product with good quality

    I would recommend this to a friend