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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,346 reviews
  • Rated 5 out of 5 stars

    Greay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this.this is the s cond one that we both but this time it’s for my youngest son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online worthy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with it like other headsets I’ve bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HeadPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling function on these headphones is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearer voice, multidirectional sound sounds like you are in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the great ideas and great prices I stay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they had new head phones when I needed them so I could get back to gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home doing customer service and use this for answering calls. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for talking with friends over Xbox. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool. I liked. I hope everyone is doing very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome head phone as

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would recommend. Perfect for what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made headset but for $22 (During the Holidays) with 2 years of Dolby Atmos for PC (as the audio codec is now subscription based - thanks to microsoft!) Its decent fir the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything came in a timely manner and worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thing. Looks good when I am wearing it. Really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nine year old son annoyingly uses this nonstop and loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent headphones, but they didn’t last as long as I had hoped. The microphone stopped working after a few months and now only works intermittently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for computer games!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely these Made very good and the pricing very reansonable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Does the job, barely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your surround sound system needs to be turned off because it will chump...I mean trump, the quality of this headset. Invest a few bucks more and get yourself some Turtle Beaches.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our RIG 400HX. The audio quality shouldn't be affected by using surround system. Please be sure to test your headset with a different device (tablet, mobile phone) to isolate the cause of the issue. Also, try testing with a different controller to see if you get a better experience. In case this issue persists, we recommend you to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact to assist you with this. Please note this unit does have a one-year warranty from date of purchase. Plantronics

  • Rated 5 out of 5 stars

    Exactly what I was wanting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone for a moderate gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones get the job done. Easy to use plug in and go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats really great ...... I really like that ......

    I would recommend this to a friend