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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 1346 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers find value in the RIG 400HX headset's sound quality and comfort, frequently praising its lightweight design and compatibility. Many appreciate the inclusion of Dolby Atmos and the affordable price point. However, some users have noted issues with the microphone's reliability and the overall volume level, while others have expressed a desire for improved bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,346 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves them Can listen without bothering others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rig 400

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the best headset. The ear muffs constantly fall off. The sound quality is just ok. Overall not bad for the sale price I paid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 400 series headset I found it a bit flimsy sound quality is adequate and I had issues with the mic. Exchanged it for the 500 Pro Series hopefully the outcome will be a lot better.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review! We are sorry to hear about your experience with the Rig 400HX, we are sure you will be completely satisfied with the 500 PRO. If you have any other questions, please don't hesitate to contact Plantronics Customer Care at 800-985-9815. Plantronics

  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a turtle beach guy but these are good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son who loves to game, he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graet headset for x box one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my son and he loves it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my nephews birthday....he loves them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good in the beginning but it messes up so much you have to be gentle or the wire will mess up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price..is really nice..i recommend ........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a splitter for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST FYI... If you want to use the microphone and on a PC you will most likely need a 3.5mm splitter. It comes with an all in one plug.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complain is the dial knob that connects to the controller is easily damage and looses audio from left ear phone you’ll need to play with it to get the sound back

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your review on our RIG 400HX headset. However, we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. You may want to test the headset connected to your mobile device to completely isolate the issue and see if the cable is the main issue. If you are still experiencing some audio issues with the headset when connected to your mobile we might be able to send you another cable as a one time courtesy. Please also note this headset counts with a limited warranty since the first day of purchase and in case you need a replacement you can request it directly through our official website: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, my son loves these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these while on deal of the day. They were worth about the twenty bucks I paid for them. Lasted about a month each

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone quality picks up background noise easily and sound is okay. Just a budget headset that serves its basic functions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sales price buyer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just buy items when I can get a good price on them. I have not took them out of the package yet to test them out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk headphones I’d recommend the stealth 700. These don’t sound good and break easily

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the headset works. Other times you have to unplug and reset your xbox. For the price, you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear piece not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece is adjustable which is nice however it comes off constantly. Only connects to my sons Xbox 50% of the time at best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. My younger son tore them up pretty quickly but older son really likes them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great, until my kids broke it. It's made with plastic, so don't expect your 8 year that's playing Fortnite to have this for years and years.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our RIG 400HX. We're sorry to hear about your experience. The life span of the product depends on the usage but on many cases they last for way past their warranty period. In any case we thank you for bringing this to our attention. We will forward your comments to our Product Development team, as we appreciate feedback based on customer use to create the best possible products. Please note this unit has a one-year limited warranty from date of purchase. Our Customer Care Team is available at: 1-855-765-7878 if you require further assistance! plantronics