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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 147 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers value the 500 PRO EX 3D Audio Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the inclusion of Dolby Atmos and the affordable price point. While some users experienced issues with the microphone, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 147 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He says it's comfortable and audio is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for Gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my bf and he absolutely loves them. He had another pair before and wanted an upgrade and he says he loves them because everything sounds crisp and amazing when playing online.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality Sound. Very comfortable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, no more complaints from wife of sound of warzone lol, wireless would be better but would have tripled the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't Beat them For the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on 8/24/20. They sound super nice! Coming from Astros TR Pro with Mix Amp. Sure the Astros are better quality and sound, but not by that much or at least on the Roku remote. I needed an extra pair to pair with my Roku remote since I sold my Astros. Got these on the $50 sale so even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and his Xbox. They work well with making the sound quality that he appreciates while.playing his game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, but HORRIBLE mic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my old headset and now I'm only using these to play singleplayer games or when I'm not playing with friends. The microphone is horrible. My friends are able to hear my TV and their voices even when my television is turned all the way down and my headset is turned all the way down. I can hear my own voice and their game when they have their whole set turned down, as well. Unfortunately I'm having to use my old headset to be able to talk to my friends since these Rig 500s have crappy mics. Tldr; Sounds amazing, but the mic echoes for both parties even with volumes down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 500pro headphone works fine and doesn't need batteries when used in conjunction with xbox 1. The thin material that covers the foam that covers your ear is delicate and will separate in time even with very good care.Just keep that in mind when looking for headsets.You get what you pay for I quess

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching a bit, these came up as the most cost sensible item. We purchased two for play with Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for gamers with glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i honestly have a horrible time trying to find headphones that i can wear for long gaming sessions with glasses. that was until i found the rig500. the have a nice soft feel with breathable ear cups and headband.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son couldn’t be happier. Plus they are extremely comfortable for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sounds amazing. Took about an hour to figure out what settings the console needed to be at for the gameplay sound to play through the set. But it was worth after hearing it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    RIG headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, I couldn’t as for a better headset. No more worrying about whether or not the head band will break or even the ear piece joints. Very sturdy and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed by this headset. Bought it for my husband and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for Xbox, my kids loved them, they have been using them since Christmas and they have not presented any issues so far, great sound quality (2 Ways).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, would buy again. Souds real good even use them to watch movies on my xbox when I dont want to wake people up. Dolby card that was included gives them 2 thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset for video games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift and the person I bought it for really enjoys this headset. They say they can hear way better when using it for video games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for COD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on special for about half price original. That in itself sold me to buy and try out. Works perfect for cod warzone. Sounds clear and helps with hearing foot steps lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang 4 your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains whatsoever. Best headset I’ve owned over the years so far. This the 4th headset I’ve tried in the span of 3 years. 3 months and still no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for a birthday present. He really loved it.

    I would recommend this to a friend